Ratings based on 2,468 Verified Reviews

4.1 out of 5
80% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Couples
by A verified traveler

Right on the Beach. Love it

Posted Sep 22, 2017
This is my second time staying at the Eden Roc. This past trip was to celebrate our 30th anniversary. We were in the tower suite. It met all our expectations. David at the Front desk was a blessing both times and probably would have not stayed a second time had he not shown us the tower suite. I Booked another visit to Eden Roc over Christmas and can't wait.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 26, 2017
Nice room and pool area clean and comfortable close to the beach enjoyed my stay
Comment from Hotel Management
Aug 26, 2017 by Oliver Malik., Hotel Management
I am happy to hear you had a great experience and enjoyed so many aspects of your stay. Thank you for highlighting our facilities We look forward to your next stay with us. Oliver Malik Hotel Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from new jersey

Fantastic hotel would recommend highly

Posted Aug 23, 2017
Let me start off by saying the staff could not been more helpful food was excellent rooms were clean would definitely recommend
Comment from Hotel Management
Aug 26, 2017 by Oliver Malik., Hotel Management
We are very grateful for your kind words. I am happy to hear you had a great experience and enjoyed so many aspects of your stay. Thank you for highlighting our service. We look forward to your next stay with us. Oliver Malik Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Prague

Posted Aug 23, 2017
Pros: location, service
Location: Beautifull beach and the setting
We had fantastic time! The hotel is locate on the beach, have 3 swim ing pools and beach restaurant. Morning breakfast in the restaurant or very handy Starbucks coffee in the lobby. Staff was very polite and friendly.
Comment from Hotel Management
Aug 23, 2017 by Oliver Malik., Hotel Management
Thank you very much for sharing such a detailed review of your recent stay at Eden Roc Miami Beach We look forward to welcoming you back any time soon. Warm regards, Oliver Malik
5 out of 5
Recommended
for Everyone
by A verified traveler

Cozy luxury

Posted Aug 13, 2017
Stayed here many times, but not in past 8 years. Blown away by improvements in rooms, common areas, and understated honey elegance.
Comment from Hotel Management
Aug 14, 2017 by Oliver Malik., Hotel Management
We are very grateful for your kind words. I am happy to hear you had a great experience and enjoyed so many aspects of your stay. We hope to welcome you back very soon! Warm Regards, Oliver Malik
5 out of 5
Recommended
for Everyone
by A verified traveler from Dallas, Texas

Very nice resort

Posted Aug 4, 2017
Pros: I liked everything about this hotel: Rooms, staff, location, pools, beach, being on the boardwalk, free bikes, free chairs by the beach, Uber's quick
Cons: The cost of drinks and food while at the pool or beach- they are very expensive. It would be nice if there were cheaper, quicker food close by.
Location: Being on the board walk was the best! Right across the street was a beautiful canal and paddle board or kayak rentals. Short distance from everything
Everything was really nice here. The rooms were great, the bed faces the ocean, every room faces the ocean with a balcony, the staff was wonderful. They have bicycles that you can check out free of cost and use to explore the town or the boardwalk. The conceriers are very helpful with directions and things to do. you do get chairs free of charge down by the pool and beach- however the umbrellas on the beach do cost extra. There is a Starbucks in the lobby that is affordable and easy. There are 3 really nice pools and one under construction( which will be an adult only pool and area.). The workout room was awesome and they have classes that you may participate in. Only a short distance from ocean beach drive and Lincoln park outdoor mall, and south beach. Overall, a fantastic resort. The trolleys are free of charge and go everywhere and are easy to use and there are stops right outside the hotel.
Comment from Hotel Management
Aug 5, 2017 by Jessica Appel, Hotel Management
Thank you for staying at the Eden Roc Miami Beach Resort and for writing such a complimenting review. We are absolutely delighted to learn that you had a great experience and cannot wait to welcome you back soon. It was an absolute pleasure to have you as our guest.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel perfect location

Posted Aug 4, 2017
First time in Miami and Eden Roc was the right choice!!! The staff was very welcoming and accommodating. The resort had a great mix of the original Art Deco style with today's amenities and design. Nobu was nice but just nice... the spa on the other hand was quite a bit nicer!! Great massages with a reasonable promotion. The beach was very very clean and ofcorse the water was beautiful. Great balcony view. 2 nozzles in the bathroom were not working or even attached properly and the toilet made a loud pitched noise all night!! even so, the room felt very very comfortable. (You should fix it though). This place made our first trip to Miami absolutely perfect and I will highly reccomend this hotel to friends and family!
Comment from Hotel Management
Aug 5, 2017 by Jessica , Hotel Management
Thank you for staying at the Eden Roc Miami Beach Resort and for writing such a complimenting review. We are absolutely delighted to learn that you had a great experience and cannot wait to welcome you back soon. It was an absolute pleasure to have you as our guest.
5 out of 5
Recommended
for Everyone
by A verified traveler from R

Awesome

Posted Jul 17, 2017
Everything you need Food,beach,Spain you want you don't have to even leave the hotel
Comment from Hotel Management
Jul 20, 2017 by Oliver Malik., Hotel Management
Dear Eddie, Thank you very much for your kind words. We cant wait to welcome you back! Warm regards Oliver Malik
3 out of 5
by A verified traveler

Posted Jul 9, 2017
The property was ok but was a little run down for us. We stayed at Eden Roc for a restaurant that wasn't opened and we had no idea. I wouldn't stay there again.
Comment from Hotel Management
Jul 18, 2017 by Oliver Malik, Hotel Management
We certainly thank you for providing your honest feedback. We are sorry to read that you experienced these issues in your stay. You may rest assured that we have shared your comments with our entire team. Warm regards! Oliver Malik.
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing!

Posted Jul 8, 2017
This hotel was all it says it was and more. Highly recommend it!
Comment from Hotel Management
Jul 13, 2017 by Oliver Malik., Hotel Management
Thank you very much for your great review and comments.