Ratings based on 679 Verified Reviews

3.2 out of 5
63% of guests recommend
3.4 Room cleanliness
3.4 Service & staff
3.2 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Look better at the pictures !!!!

Posted Aug 24, 2017
The ac unit was not installed right and the water from the condensation was dripping at the floor and because of it the room was smelling, Bathrooms no good at all this place need renovations Greate location !!!! They must do something about it .
Comment from Hotel Management
Sep 4, 2017 by Veronica, Hotel Management
Thanks for this information. We have looked into it and fixed what needed fixing.
4 out of 5
Recommended
for Everyone
by A verified traveler from Key West

Within walking distance of a lot of good things

Posted Jul 2, 2017
The hotel was perfect for what we needed. Two beds for one night in a clean room. The building is maintained well even though it s not new. The included breakfast was nothing fancy but good. If you don t have high standards but appreciate the basics this hotel will do just fine for you.
Comment from Hotel Management
Jul 5, 2017 by Veronica, Hotel Management
Thanks Marianne for this straight forward review. We wish you the best in your future destinations.
4 out of 5
by Stephanie

Posted Jun 21, 2017 on Hotels
Clean and simple room, excellent location near beach and one block from Lincoln Rd mall. Hotel needs to disclose that all amenities are located at sister hotel directly behind hotel on James. Continental breakfast at sister hotel excellent with friendly staff. Greenview needs to invest in ice machine.
Comment from Hotel Management
Jun 23, 2017
Thanks Stephanie for taking the time to send us this review.
3 out of 5
by Khalimah

Ehh

Posted Jun 20, 2017 on Hotels
I was alittle annoyed it was no early check it & it's no room to leave your stuff in. You have to leave your belongings in the lobby & hope f
Comment from Hotel Management
Jun 23, 2017
Ehhh ok, thanks for sharing your experience with us.
2 out of 5
by Girija Prasad

Posted Jun 19, 2017 on Hotels
Comment from Hotel Management
Jun 23, 2017
Thanks for your review.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice location

Posted May 17, 2017
Central location, but still in an area that's not too noisy and busy. Rooms are clean.
Comment from Hotel Management
May 19, 2017 by Veronica, Hotel Management
Thank you so much for this review! We hope we knew who you are to thank you properly.
4 out of 5
by A verified traveler

Posted Apr 21, 2017 on Hotels
Comment from Hotel Management
Apr 25, 2017
Thanks for giving us 4 out of 5
1 out of 5
by Susan

Posted Apr 16, 2017 on Hotels
Disgusting - dirty, desk manned by teenagers Hanging with locals - res moved an old youth hostel! Checked in, washed hands, went o a concert, checked out versus staying as it was so gross! No offer to reduce fees or anything-
Comment from Hotel Management
Apr 18, 2017
We are appalled about your review Susan. We do not have any teenage employees working for us; we are not sure this review is even for our hotel. In any case, we are sorry about your unpleasant experience; wherever you might have stayed. Thanks
2 out of 5
by Rachel

Will not refer to anybody

Posted Apr 7, 2017 on Hotels
Matress was so uncomfortable. Housekeeping dont sweep the floor. Service is fine.
Comment from Hotel Management
Apr 11, 2017
Thanks Rachel for sharing your experience with us. We will look into the issues you mention and try to improve on those. Take care.
1 out of 5
by A verified traveler

I will never stay here again

Posted Mar 27, 2017
Tv didn't work and we were given one face towel for four ppl and they never brought us anymore. I have never been to a hotel that didn't have face towels
Comment from Hotel Management
Apr 3, 2017 by Veronica, Hotel Management
We are sorry to hear about your experience. We will look into this and take the necessary steps so it doesn't happen again. Thanks for the information.