Ratings based on 1,130 Verified Reviews

3.8 out of 5
80% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted Sep 24, 2017
Hotel need some upgrade, no direct access to beach as well.
Comment from Hotel Management
Sep 24, 2017 by General Manager, Hotel Management
Thank you for being our guest. We are happy your stay was overall enjoyable and that you liked most aspects of our hotel. I have made a note of your comments regarding the need to update and happy to let you know that we are in the process of renovating our facility to better serve our guests. We hope to welcome you again whenever your travels bring you our way. Francisco Astete, General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Savannah, GA

Dated. Needs major renovation.

Posted Sep 24, 2017
Old place. But inexpensive for beachfront in Miami. Staff was very good and friendly. Nice pool. If we ever went back to Miami we'd consider staying there. But probably won't be back. Not our kind of place for a vacation. But we had fun nonetheless.
Comment from Hotel Management
Sep 24, 2017 by General Manager, Hotel Management
Cadiehl, thank you for being our guest and for giving us your candid feedback. We are happy to know you had an overall enjoyable stay and that you liked our courteous service. I am excited to inform you that we are starting updates to our hotel and would love to welcome you back and see the final results and enjoy our transformed facilities. Thanks once more, and we look forward to delivering a better experience on your next visit. Francisco Astete, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Very nice hotel

Posted Sep 14, 2017
Pros: Everything
Cons: prices on food / pool area atmosphere
Location: Love this area know it well and easy to get around.
The area is great because it is away from the south beach noise but not so far that you cannot walk there or uber back and forth for 6 bucks. The pool area is a little dead even though it looks like a resort. I would try to add some more vacation like atmosphere for the guest.
Comment from Hotel Management
Sep 14, 2017 by General Manager, Hotel Management
Freddie, thank you for being our guest at the Holiday Inn Miami Beach-Oceanfront. We are glad to know you enjoyed your time with us and that our convenient location made it even better. Your feedback is of utmost value to us as it will help us to improve. We appreciate your suggestion and hope to be your first choice every time you visit our area. Francisco Astete, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from lake george ny

Posted Sep 13, 2017
Great hotel friendly staff wonderful breakfast fantastic location
Comment from Hotel Management
Sep 14, 2017 by General Manager , Hotel Management
Neal, thanks for writing this wonderful review. We appreciate your compliments for our courteous staff and the tasty breakfast buffet we serve. I have shared your praises with the entire team for their hard work. We look forward to welcoming you back for another outstanding experience at Holiday Inn Miami Beach-Oceanfront. Francisco Astete, General Manager
2 out of 5
by A verified traveler from Boston

Close to the beach is about the only good thing it

Posted Sep 6, 2017
Room had sunk in beds, super uncomfortable, room was very musty, a/c didnt work well!!! Would not recommend this hotel to any one unless you just need a place to sleep for a day!!! Very Cheap!!
Comment from Hotel Management
Sep 8, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for choosing to stay at our hotel and for sharing your comments. We are disappointed you were inconvenienced by several issues. All feedback is taken seriously, and we hope you will stay with us again for a much improved experience the next time your travels bring you this way. Francisco Astete General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Good I love do to the fact beach and pool are the

Posted Sep 5, 2017
I didn't see why I need to rent chairs and umbrella at the beach
Comment from Hotel Management
Sep 6, 2017 by General Manager, Hotel Management
Thank you for staying at Holiday Inn Miami Beach-Oceanfront. We are glad you enjoyed being our guest and that you had a nice time with us. We hope to see you again soon. Francisco Astete, General Manager
2 out of 5
by A verified traveler from New York, NY

Wouldn't stay here again

Posted Sep 5, 2017
Overall the hotel was a bit disappointing. The beds aren't super comfortable and the bathroom showerhead isn't either. Still I can let those things slide. What really bothered me is that my husband and I traveled with our 15mo old, who is a challenging sleeper. I placed the 'shhhh' sign on the door two days straight and hotel security actually knocked on my door to ask if everything was ok bc of that. Of course my child, who was sleeping woke up and started screaming when they knocked. The screaming basically answered the staff's question. I mean really after two days??? They asked me if I needed anything, sort of to redeem themselves. I said more shampoo. It never came. Also one of the few times we actually asked for housekeeping we came back and they had left the door open!!!! Nothing was missing but a big, BIG oops. Other than that, staff was friendly, pool and towel service was good, and super close to a great beach. Perhaps it's just this Holiday Inn. I've stayed at others that run a tighter ship.
Comment from Hotel Management
Sep 7, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for choosing to stay at our hotel and for sharing your comments. We are disappointed you were inconvenienced by several issues. We will address these issues with our team to assure that they do not occur again. All feedback is taken seriously, and we hope you will reconsider and stay with us again for a much improved experience the next time your travels bring you this way. Sincerely, Francisco Astete General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from london

Good hotel, nice beach

Posted Aug 24, 2017
Stayed in Holiday inn for 2 nights on our leg of the journey. Nice Hotel, very good beach. Rooms were very comfortable. Rudy on front desk was extremely helpful with an issue we had with noisy next door guests. I am pleased to have stayed in that hotel with such a willingly helpful staff.
Comment from Hotel Management
Aug 25, 2017 by General Manager, Hotel Management
Nikita, thank you for including the Holiday Inn Miami Beach-Oceanfront in your travel plans. We are pleased to read you were impressed with your comfortable room and that our associate Rudy met and exceeded your expectations. We appreciate you sharing your nice comments and look forward to welcoming you back soon. Francisco Astete, General Manager
3 out of 5
by A verified traveler from new jersey

Posted Aug 23, 2017
Hotel was outdated. Pool had people who were not guests taking up limited amount of chairs. Air conditioner barely worked. Very hot in room.
Comment from Hotel Management
Aug 24, 2017 by General Manager , Hotel Management
Thank you for your rating. Although you were overall satisfied with your stay, we are sorry we missed meeting some of your expectations while you were here. We have made note of your comments and are happy to let you know that we are in the process of renovating our facility to better serve our guests. We hope you will choose us again whenever you are back here. Francisco Astete, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 23, 2017
Great place to stay in. The atmosphere was very nice
Comment from Hotel Management
Aug 24, 2017 by General Manager , Hotel Management
Thank you for taking the time to post a nice review of the Holiday Inn Miami Beach-Oceanfront. We always want every guest to have a pleasant experience, and we are glad to read we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Francisco Astete, General Manager