Ratings based on 756 Verified Reviews

4.1 out of 5
80% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
for Everyone
by A verified traveler from rodriguez

Great hotel better then expected

Posted Jul 25, 2017
The valet parking for the great hotel was a great great view one of the Hotels I've stayed in in a long time
2 out of 5
by A verified traveler

Room is a conversion of a motel. not 4 stars

Posted Jul 6, 2017
Not impressed with the hotel... Its not a 4 star hotel.
4 out of 5
for Everyone
by A verified traveler

Posted Jun 23, 2017
Great time! Location was also perfect! The staff was very helpful....
1 out of 5
by A verified traveler from quebec

Not secure dirty dirty dirty

Posted Jun 4, 2017
Terrifying disgusting Expedia never never again I tried to obtain some help from Expedia none was given you did not help we lost 3 hours on the phone for practicly nothing really really disgusting
4 out of 5
for Everyone
by A verified traveler from Kentucky

Posted May 21, 2017
The hotel is in a great location and is reasonably priced. Staff isn't very efficient though.
4 out of 5
for Everyone
by A verified traveler

South Beach

Posted May 15, 2017 on Orbitz
Pros: Center of S Beach Comfortable
Cons: WI FI
Location: Great Location Tons of restaraunts and Lincoln Road was within walking distance
Nice Hotel Close to Beach and center of south beach everything was walking distance.
5 out of 5
by Siobhan

Posted May 14, 2017 on Hotels
Excellent on all levels .Fab location.
5 out of 5
by Tanya

Posted May 10, 2017 on Hotels
fantastic location -- got a room back from the street so it wasn't too loud at night. The pool is small but that's all you need for a quick cool off. Stayed one night so didn't have any issue with service.
5 out of 5
by Jorge

This traveler left a rating score only Posted May 2, 2017 on Hotels
3 out of 5
by Randa

Not what expected!!

Posted May 1, 2017 on Hotels
The rating of this hotel is very misleading and there is noway i would give it a 4.5 stars. Its a 3-3.5 stars if i am being generous. There are so many things missing from a basic hotel room like not enough lights, no make up mirror in the bathroom, no mirrors in the room (only in the bathroom), no room service after 8pm, no toilet amenities, no slippers, the AC doesnt get below 75F and the coffee is of a very low quality. Regarding the cleanliness of the room, they should put much more effort in cleaning: the inside of the closet was full of dirt and the bathrobes had stains all over them. Even when they got to clean the room, they did not replace the shampoo, they took the hand towels and did not add new ones, they did not replace the shower cap or the tissue, I had to ask for them myself!! The lobby and the second floor toilets were a mess. The pool is very small and the seating area around it is very limited. When you pay More than $400 per night for an ocean view room, you should be expecting alot better than this. The only good thing abouth this hotel is the location. We went to liv night club in Fontainbleu hotel which is also a 4.5 star hotel but it looked completely different!! The lobby was very lively and fancy enough for a 4.5 star hotel and they also have like 7 pools outside so, It is very misleading that these two hotels have the same rating.