Ratings based on 1,496 Verified Reviews

4.2 out of 5
89% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Virginia, dc

Nice and clean hotel and beach

Posted Sep 16, 2017
Wow! It was a good time to spend with my wife. The hotel, the beach was really nice. The hotel is located close to everywhere. I recommend this hotel to anyone.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 10, 2017
Good position on the beach Very professional staff All The room have a bit of noise from the air conditioning macchine in the top roof Veey Good continentali breakfast offered Beach staff not so clever I raccomend it
Comment from Hotel Management
Sep 14, 2017 by Elro Roche- Guest Service Manager, Hotel Management
Thank you for sending us your feedback! We always appreciate hearing what our guests think, and we are glad to hear that you enjoyed your stay and your very kind words about our team. We hope to see you back at the Surfcomber soon, and until then safe travels!
5 out of 5
Recommended
for Everyone
by A verified traveler from los angeles

Nice hotel with direct access to the beach.

Posted Sep 8, 2017
Our stay was short due too hurricane Irma but the hotel staff was extremely pleasant and the facility is uniquely decorated and comfortable. Lovely large pool with 24hr access. Next time we will definitely stay longer.
Comment from Hotel Management
Sep 14, 2017 by Elro Roche- Guest Service Managerrrrr, Hotel Management
Hi Staci, thank you SO much for sending us your feedback and we are very happy to hear that you made it home safely! We would love to have you back at the Surfcomber soon, and don't worry- Irma isn't invited :) Until then, safe travels!
5 out of 5
Recommended
for Everyone
by A verified traveler from Athens Greece

Posted Sep 3, 2017
The hotel was clean and beautiful in a perfect location. Staff was very nice too, Xavi was especially helpful.
Comment from Hotel Management
Sep 14, 2017 by Elro Roche- Guest Service Manager, Hotel Management
Hi Hrisoula, Thank you SO much for sending us your feedback! We are very happy to hear that you enjoyed your stay and the kind words you had for Xavi- he is amazing :) We hope to see you back at the Surf soon, and until then, safe travels!
3 out of 5
Recommended
for Everyone
by A verified traveler from Austin, TX

Posted Aug 31, 2017
I know that all these beachfront hotels are old, we decided for this hotel because it said it was renovated, however you still feel like you are in an old hotel, even the smell is like your grandpa's closet. There was a very noisy AC unit next to my window so in order for me to fall asleep I have to wear earplugs. They don't have a Jacuzzi in the pool area. However the pool and the fact that it is next to the beach it's definitely a plus. Don't take me wrong, you get what you paid for. However, I was expecting a little bit better than what we got. I will not stay here again, I will try a different option next time.
Comment from Hotel Management
Sep 2, 2017 by VS, Hotel Management
thank you for your feedback, we really appreciate it. Seems like we weren't able to wow you, and for that I'm sorry. I'm glad that our staff was able to take care of you concerns and moved your room upon request.
5 out of 5
Recommended
for Everyone
by A verified traveler from NYC

Posted Aug 25, 2017
Everything about this hotel was great, definitely will come back!
Comment from Hotel Management
Aug 27, 2017 by vanessa serpa, Hotel Management
Alma, thank you so much for your feedback. We really appreciate it! I'm glad to hear you'll be back. Until next time!
4 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Nice hotel, Very good location

Posted Aug 22, 2017
Had great time. Staff was superb! Easy walking distance to attractions of SoBe
Comment from Hotel Management
Aug 22, 2017 by Vanessa, Hotel Management
Todd, thanks for your feedback we really appreciate it. Glad you enjoyed your time with us. We hope to see you again in the near future. Until next time!
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

Great Stay!

Posted Aug 17, 2017
Pros: Staff and very convenience to the beach.
Cons: Menus, not much of a selection.
Location: Beach, shopping
It was a wonderful hotel, friendly atmosphere, close to the beach and staff was amazing!
Comment from Hotel Management
Aug 18, 2017 by Nora, Hotel Management
Thanks so much for staying with us Evelyn! I'm so glad you had a good time. Come see us again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Fun and convenient hotel on South Beach

Posted Aug 15, 2017
Pros: Convenience, clean rooms, trendy
Location: Great location on South Beach, easy access to the beach. Very close to the Lincoln Road Mall and good restaurants
The hotel is just as appropriate for families as it is for business people and vacationers. The hotel is very conveniently located, not only for access to South Beach and the boardwalk, but for shopping and restaurants. The pool is accesible and pleasant to use. The decor is light and trendy and the restaurant/bar is well located just off the lobby
Comment from Hotel Management
Aug 16, 2017 by Nora, Hotel Management
Thanks so much for staying with us Patrick! I'm so glad you had a good time. Come see us again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Best hotel in South Beach

Posted Aug 13, 2017
The hotels location can't be beat. Around you are surrounded by restaurants and coffe shops. Lincoln Ave is two blocks away and the hotel has direct access to the beach and boardwalk. A beautiful beach!! Wine hour from 4-5 is a nice touch as well But what makes this hotel stand out is it's stafff Camilla is the best concierge in the business and the front desk staff really like what they do. Management is visible and st your service You will not regret booking this beautiful hotel
Comment from Hotel Management
Aug 14, 2017 by Nora, Hotel Management
Why thank you very much! I'm so glad you had a great time, Camilla is a gem and we love her too. Hope to see you again!