Ratings based on 1,199 Verified Reviews

2.7 out of 5
46% of guests recommend
2.9 Room cleanliness
2.9 Service & staff
2.7 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel on the Miami Beach Boardwalk

Posted Nov 13, 2017
Pros: Location and staff.
Cons: Room could have used a little TLC.
Location: Location was excellent.
The Lexington Hotel on the Miami Beach Boardwalk was fantastic. The location was perfect and the hotel staff could not have been nicer.
Comment from Hotel Management
Nov 14, 2017 by General Manager, Hotel Management
Joe, thank you for choosing Lexington Hotel - Miami Beach and for sharing your feedback. We are delighted you enjoyed our oceanfront location and proximity to nearby great restaurants and South Beach nightlife. It was a pleasure having you as our guest, and we hope to see you here on your next trip this way. Martin Rosado, CHA General Manager, at your service
3 out of 5
by A verified traveler

Great location needs upgrade

Posted Nov 12, 2017
Hotel is in fantastic location and staff are helpful , Lobby is lovely however rooms on 10th or 7th floor where we stayed were old and dated Bed sheets weren't changed in 7 day stay Had to keep asking for towels Pool was closed due to refurb but this is excused as we got to use next resorts pool as hotel had agreement set up Walk straight into beach fab location
Comment from Hotel Management
Nov 14, 2017 by General Manager, Hotel Management
Thank you for taking the time to leave your nice comments. We are disappointed, however, that your stay was less than perfect. We appreciate you bringing your observations to our attention, and we assure you these issues will be shared with our team. We hope you will give us another opportunity to provide the outstanding service and hospitality you should have had this time. Martin Rosado, CHA General Manager, at your service
4 out of 5
Recommended
for Everyone
by A verified traveler from Palm Coast, Florida.

Great hotel at a great price on the beach

Posted Nov 9, 2017
We had unfortunately just a night to spend in Miami Beach. The hotel is great with easy parking available. It should have been 5 stars but unfortunately there was a lot of property damage after the hurricane. Certainly this was not the hotel’s creation. They were working on the damaged pool. But had made arrangements for the guests to use the pool next door.
Comment from Hotel Management
Nov 11, 2017 by General Manager, Hotel Management
Shinoo, thank you for the fantastic review of your stay at the Lexington Hotel - Miami Beach. Our goal is to provide comfortable accommodations and excellent service, and our team is pleased we met your expectations! Thank you for being our guest, and we hope you will come back to see us again soon! Martin Rosado, CHA, General Manager, at your service
3 out of 5
Recommended
for Everyone
by A verified traveler from Orlando, FL

Nice hotel and staff

Posted Nov 3, 2017
Front desk staff was very pleasant and helpful. Room was nice inside and clean. The area was perfect and safe. Enjoyed the stay.
Comment from Hotel Management
Nov 4, 2017 by General Manager, at your service, Hotel Management
Drea, thank you for staying with us and for the feedback. We are happy to know your overall stay with us was enjoyable and that our service and your spotless room were to your satisfaction. It was a pleasure having you as our guest, and we hope to see you on your next trip to Miami Beach. Martin Rosado, CHA General Manager, at your service
2 out of 5
by A verified traveler from silver spring

Close to the beach

Posted Oct 24, 2017
Pros: Close to the beach
Cons: Everything and provide a discount for the lack of pool facility. We should have been told that pool was out.
Location: Do not know
Noise started at 5:30AM on my floor. The noise did not stop until 7:30 AM . I believe the room next door were used for the worker and so I got very little sleep. The pool was not operating and what was offered going to the hotel next door.
Comment from Hotel Management
Oct 27, 2017 by Manager, Hotel Management
We appreciate the valuable feedback and apologize for the problems you encountered during your stay. Our goal is to provide comfortable accommodations and amenities for a relaxing stay, and we are sorry we let you down. We hope you will allow us another opportunity to provide you with a better experience on your next trip this way. Martin Rosado, CHA General Manager, at your service
2 out of 5
by A verified traveler from Upstate NewYork

Outdated

Posted Oct 22, 2017
Paint from the 60’s, water damage (Irma?) still everywhere, pool was down for repairs. Usually hotels have parking included in the price of the hotel, $32 a day for parking on top of the hotel. Was not a good deal, could have stayed at a higher end hotel.
Comment from Hotel Management
Oct 24, 2017 by General Manager, Hotel Management
Dear Kevin, Thank you for taking the time to review your stay with us. Your feedback gives us the information we need to better serve you in the future. While we are older than some properties in the area, we consistently receive praise for our service and hospitality. We are in the process of renovating our property and hope you will return to enjoy our newly refreshed hotel! Thank you again for being our guest. Martin Rosado, CHA General Manager, at your service
1 out of 5
by A verified traveler from miami

The shower head and bathroom had mildew and stains

Posted Oct 13, 2017
I would never go here again in my life. It was thee worst it was filthy and the elevators were broken
Comment from Hotel Management
Oct 15, 2017 by General Manager, Hotel Management
Thank you for your honest review of our hotel. We are very disappointed to hear that there were cleanliness issues in our hotel and in your room. We will share this information with our staff to avoid these issues in the future. We hope that you will give us another chance to provide you with the hospitality that you deserve. Martin Rosado, CHA General Manager, at your service
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 1, 2017
My overall stay was pleasing andStaff was courteous. Bathrooms can use some remodeling.
Comment from Hotel Management
Oct 1, 2017 by General Manager, Hotel Management
Thank you for choosing to stay at our hotel. We are pleased to know you enjoyed your overall visit and were impressed with the service provided by our staff. We are in the process of renovating our property and hope you will return to enjoy our newly refreshed hotel! We invite you to come back again to enjoy one of our newer rooms. Martin Rosado, CHA, General Manager, at your service
2 out of 5
by A verified traveler from lakeland FL

Posted Sep 30, 2017
Only thing was good about this hotel was, it's closeness to the beach and great employees at the reception. They didn't even have refrigerator in the room.
Comment from Hotel Management
Oct 3, 2017 by General Manager, Hotel Management
Kadir, Thank you for taking the time to provide feedback to us regarding your stay. Although your experience is not typical of the service we normally provide to our guests, we clearly let you down. We apologize for dissatisfying you and hope you will give us another chance to regain your confidence on a future visit to our city. Martin Rosado, CHA General Manager, at your service
1 out of 5
by A verified traveler from Las Vegas NV, traveled to Miami

Lexington stay review

Posted Sep 1, 2017
Hairs on linens,mold on showers, dirty sinks/faucets. Hotel FD agents are really not helpful their attitude is horrible, lack of customer service. Rooms were really disappointing. Will not ever come back to this Hotel.
Comment from Hotel Management
Sep 3, 2017 by GM, Hotel Management
Thank you for being our guest and for taking time to leave feedback. We are sorry you had a disappointing stay. Normally our staff does a terrific job of providing excellent customer service, so it was concerning to read your comments. Additionally, the cleanliness issue you described certainly does not meet our high standards, and we will be addressing this with our housekeeping supervisor to ensure a better outcome going forward. Thank you again for your feedback, and we hope you will give us another chance to make a better impression in the future. Martin Rosado, CHA General Manager, at your service