Ratings based on 1,939 Verified Reviews

4.0 out of 5
79% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted Feb 18, 2018
When coming into my room one day I witnessed the manager and another staff member attempting to enter my room when I was not present. When approached room n saw them inserting key to open door they were startled by my presence. Then attempt robsay they were just checking keys. But I believe they would have entered the room if I didnt come at that time.
5 out of 5
Recommended
for Everyone
by A verified traveler from Oklahoma

Posted Feb 18, 2018
Clean, comfortable,close to everything. We stayed in South Beach headed for a cruise. We had a great time and great stay.
Comment from Hotel Management
Feb 18, 2018 by Darko Gjorgioski , Hotel Management
Thanks for staying with us. We appreciate your feedback!
1 out of 5
by A verified traveler from Maine

Party hotel for Bachelor parties. Loud partying

Posted Feb 13, 2018
Pros: well-appointed rooms and clean, very friendly staff, reasonable rates for the location, suites were very large. Cons: loud partygoers in the hallways at all hours of the night, we did not sleep for 3 nights, mattresses were too soft and uncomfortable, barking dogs in other rooms kept us up at night.
Comment from Hotel Management
Feb 15, 2018 by darko gjorgioski, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from pickering

Super close to everything

Posted Feb 11, 2018
Hotel staff went above and beyond to help us. Room was clean and comfortable.
Comment from Hotel Management
Feb 13, 2018 by Darko Gjorgioski , Hotel Management
Just wanted to know if you have 1 room availbale so I can send you a walk
5 out of 5
Recommended
for Everyone
by A verified traveler

Great rooms!

Posted Feb 10, 2018
I love this hotel! Stayed here 2 times. The rooms are amazing and almost all have balconies which I love. Checkin at 3pm and they charge you 20$ per hour if you want to checkin early. Also live and super loud music everyday from 7pm-11pm so if you want to rest make sure you’re not staying at building 3! But if you’re a partier the music is super fun. Also rooms get pretty cold and can’t switch ac to heat and no heaters. Inspite these favorite hotel in south beach!
Comment from Hotel Management
Feb 11, 2018 by Darko Gjorgioski , Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston, MA

Posted Feb 10, 2018
Riviera was the perfect location on South Beach--walking distance from everything, but in a less crazy area. The pool areas were fabulous! Pedro and the staff were all very friendly and the room was clean and comfortable. We will definitely stay here again!!
Comment from Hotel Management
Feb 13, 2018 by Darko Gjorgioski , Hotel Management
Thanks for staying with us. We appreciate your feedback!
1 out of 5
by A verified traveler from florida

super dirty

Posted Feb 8, 2018
Pros: nothing
Cons: everything
i dont know how come they have 4 stars on expedia total scam super filthy hotels it looks so amazing from the pictures but total scam
Comment from Hotel Management
Feb 11, 2018 by Darko Gjorgioski , Hotel Management
Thanks for staying with us. We appreciate your feedback!
3 out of 5
by A verified traveler

Stayed one night before cruise.

Posted Jan 26, 2018
I know location, location, location, but for the expense of this hotel it should be extra nice. It is not. There is a fun bar/restaurant not far Sweet Liberty. Headboards are warn, corners not clean and lots of wall marks. The staff was friendly and helpful.
Comment from Hotel Management
Jan 28, 2018 by Darko Gjorgioski , Hotel Management
Thanks for staying with us. We appreciate your feedback!
3 out of 5
by A verified traveler from calgary

Posted Jan 25, 2018
The hotel has a very hard uncomfy bed. The pillows are too small! No kleenex in the room or coffee maker! The free happy hour would have been nice if you would have actually hot served! The guy at the bar had a line up for happy hour and he was slow as molasses!
Comment from Hotel Management
Jan 26, 2018 by Darko Gjorgioski , Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler

A perfect stay!

Posted Jan 24, 2018
Very helpful, friendly staff. The room was very clean. Nicely decorated. Excellent layout. The bar tender at the relaxing bar /eatery attached to the hotel, made our first night in Miami very enjoyable. He took the time to write down places to visit and locations to go at night. Will definitely come back to this hotel again.
Comment from Hotel Management
Jan 25, 2018 by Darko Gjorgioski , Hotel Management
Thanks for staying with us. We appreciate your feedback!