Dear Mary,We're saddened to learn you did not enjoy your visit. Please accept our apologies for any disappointment with the size of the rooms and for any perceived rudeness from our staff. Our goal is to create a welcoming experience and provide cozy accommodations. We'll speak with our staff about your comments, and we hope to see you again soon.Best Regards,Ntiamoah NimakoDirector of Front Office

Dear Enisa,While it's always a pleasure to welcome you back, we are sorry to hear you had a disappointing visit. Our team is always working to improve, so we will be sure to share your comments internally. It's our hope we have another opportunity to welcome you back and impress you with the stay you expected and deserve.Best Regards,Ntiamoah NimakoDirector of Front Office

Dear Jourdan,Thank you for choosing to stay with us during your recent trip. While we're glad there were aspects of your visit you enjoyed, we're disappointed to learn we fell short of expectations overall. We offer our sincere apologies for any miscommunications there were with our team and for any inconvenience this may have caused you. Also, we're sorry for any disturbance you experienced in your room. Your comments have been noted and will be discussed with our team. We appreciate your feedback and wish you safe travels ahead.Best Regards,Ntiamoah NimakoDirector of Front Office

Dear Victoria,Your positive rating of SLS South Beach is much appreciated! We're glad you enjoyed our great amenities, comfortable beds, and proximity to local attractions. We'll also determine the cause of the odor you mentioned. Thank you for your kind praise and we hope you'll return.Best Regards,Ntiamoah NimakoDirector of Front Office

Dear Pamela,At SLS South Beach, our goal is to impress all our guests, so we're happy to hear we succeeded with you! It's great to know that our inviting pool, relaxing beach, and exceptional service helped make your getaway memorable. Please come see us again soon.Best Regards,Ntiamoah NimakoDirector of Front Office

Dear Vincent,We want everyone who stays at SLS South Beach to have an excellent visit, so we're happy to hear that was the case with you! It's great to know that our friendly staff and comfortable rooms impressed you. Should you be in the area again, please come back to see us.Best Regards,Ntiamoah NimakoDirector of Front Office

Dear Olivia,Thank you for being our guest and sharing your feedback. While we are happy you enjoyed our great location, we are sorry our accommodations didn't quite meet your expectations. We are always working to improve and hope to have the pleasure of welcoming you back and impressing you further.Best Regards,Ntiamoah NimakoDirector of Front Office

Dear Theophilus,Thank you for your kind words! We're thrilled that you found our establishment well-kept and team-friendly. Our top priority is your satisfaction, and we're delighted we met your expectations. We look forward to welcoming you back to SLS South Beach for another memorable experience!Best Regards,Ntiamoah NimakoDirector of Front Office

Dear Leon,Thank you for taking a moment to share your experience at SLS South Beach. Our team is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you. Receiving recognition for our wonderful accommodations and good vibes is always appreciated as well! It was a pleasure having you here, and we hope you return soon.Best Regards,Ntiamoah NimakoDirector of Front Office

Dear Maya,Thank you for sharing your experience with us. We're disappointed to learn about the disturbance you encountered during your stay, and we understand the importance of feeling safe and comfortable, especially when traveling alone. Our team is committed to ensuring a peaceful environment for all our guests. We appreciate your feedback and hope to have the opportunity to provide you with a much more enjoyable experience in the future.Best Regards,Ntiamoah NimakoDirector of Front Office

Dear Maria,Thank you for choosing to stay with us and for sharing your feedback. We are sorry to hear that your stay did not meet your expectations. Your safety and comfort are our top priorities, and we take your feedback seriously. We will address the issues you mentioned regarding our service and accommodations to ensure future guests have a satisfying stay. We understand your perspective and hope you consider giving us another chance to prove our dedication to your comfort and enjoyment. Best Regards,Ntiamoah NimakoDirector of Front Office

Dear Emma,One of the best compliments we can receive is when guests continue to choose us for their Miami Beach getaway. It was a pleasure to have you as our guest. We look forward to continuing to exceed your expectations during future stays here at SLS South Beach. Thank you for the five-star rating, and come back again soon.Best Regards,Ntiamoah NimakoDirector of Front Office

Dear Linlin,We're delighted by your excellent review of SLS South Beach. It was our pleasure to provide outstanding hospitality. Many thanks for your kind praise, and we hope you'll return.Best Regards,Ntiamoah NimakoDirector of Front Office

Dear Gennady,It was such a pleasure to welcome you back. We truly value your loyalty, and we appreciate your kind words about our hospitable team and excellent amenities. Hopefully, you're able to take full advantage of our convenient location, and we appreciate you mentioning it to your fellow travelers! That said, we sincerely regret the inconvenience that you encountered and assure you this is not a common instance for our hotel. Thank you for your kind review, and we look forward to your next stay!Best Regards,Ntiamoah NimakoDirector of Front Office

Dear Steven,We appreciate you staying with us and taking the time to share your thoughts. It's good to hear that you found our staff helpful. However, we apologize for any concerns about noise and for any disappointment with the size of the rooms. We'll pass your comments along to the appropriate staff members, and we hope to see you again should you be back in the area.Best Regards,Ntiamoah NimakoDirector of Front Office