Ratings based on 1,714 Verified Reviews

4.4 out of 5
92% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Ky

Very disappointed

Posted Dec 31, 2017
Pros: Staff
Cons: New beds and all around renovation
Location: The location was great. 1 block from Ocean Blvd and about a 15 min walk to Lincoln Mall Rd. Ocean Blvd has a great selection of restaurants.
The location of the hotel is great. The hotel is VERY much in need of a renovation. The bed in our room was horrible. I woke up after the first night with an aching back. The walls are very thin. We could hear the conversation in the room next to us. We could also hear walking above us as well as the creaking floor. The staff were very nice. The concierge was a great help. If you're looking for clean and comfort this is not your place.
Comment from Hotel Management
Jan 10, 2018 by Reservations Office, Hotel Management
Thanks for staying with us. We appreciate your feedback! We will take your comments into consideration and we will try to improve.
4 out of 5
Recommended
for Everyone
by A verified traveler from Manchester UK

Posted Dec 29, 2017
Fantastic position Staff very friendly Great pool
Comment from Hotel Management
Dec 29, 2017 by The Hotel of South Beach , Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Couples
by A verified traveler from New Zealand

Overall nice hotel and great location

Posted Dec 29, 2017
This is a great location for your South Beach vacation. Decor is stylish and rooms have everything you need. The rooftop pool is especially nice. Only complaint is that you can hear noise from adjacent rooms and hallways very easily.
Comment from Hotel Management
Dec 29, 2017 by The Hotel of South Beach , Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from MI

Posted Dec 28, 2017
Pretty good location, walking distance from lot of restaurants, shops ocean drive . Hotel staffs are good and helpful.
Comment from Hotel Management
Dec 28, 2017 by The Hotel of South Beach , Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from aruba

Nice hotel and close to everything south beach

Posted Dec 26, 2017
Everything was super nice. We had a great experience at the hotel. My only complain is the noise outside while sleeping and early morning machines. But all in all awesome hotel and great staff.
Comment from Hotel Management
Dec 26, 2017 by The Hotel of South Beach , Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to the beach

Posted Dec 25, 2017
No complaints, close to beach, friendly staff. Everything went smooth. Pool on roof was fantastic.
Comment from Hotel Management
Dec 26, 2017 by The Hotel of South Beach , Hotel Management
Thanks for staying with us. We appreciate your feedback!
3 out of 5
by A verified traveler

Nice Hotel close to the beach.

Posted Dec 21, 2017
Cons: somehow connect the two buildings so that you don't have to go outside, walk a short block to get to the hotel's main lobby, pool and restaurant.
While the hotel is nice and close to the beach, I was given a room on a second building that was not the main building. It was inconvenient to get to the hotel's restaurant and bar. There was no lobby in the building I stayed at and there area to get to my room was a bit dumpy, we had to go through a restaurant owned by a different company there were always people crowing around the entrance.
Comment from Hotel Management
Dec 22, 2017 by The Hotel of South Beach , Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from new york

Friendly hotel next to beach

Posted Dec 14, 2017
Very friendly staff that greet you. Rooms are small but comfortable and pool is delightful on rooftop. Next to beach with no resort fee Great value
Comment from Hotel Management
Dec 18, 2017 by Reservations, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 5, 2017
Great! They were amazing and location was convenient.
Comment from Hotel Management
Dec 18, 2017 by Reservations, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from Seattle, WA

Absolutely loved the location!

Posted Nov 30, 2017
Cons: Restaurant - tried to have breakfast but could not get service and, because we were waiting so long, decided the prices were also too high so we left
Really enjoyed The Hotel of South Beach. The location is excellent, close to restaurants, night life and the beach. Wasn't super thrilled about hauling our luggage half a block to their other rooms but the location was worth it.
Comment from Hotel Management
Dec 18, 2017 by Reservations, Hotel Management
Thanks for staying with us. We appreciate your feedback!