Ratings based on 1,256 Verified Reviews

4.0 out of 5
82% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from miami

Everyone was courteous and friendly.

Posted Jan 15, 2018
Evening entertainment was fantastic. The waiters and waitresses were friendly and accommodating.
Comment from Hotel Management
Jan 19, 2018 by Luis Padron, Hotel Management
Hi there! We thank you for taking the time to write to us and share all of the details that contributed to your successful stay at The National Hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Perfect location and very nice hotel!

Posted Jan 9, 2018
The hotel was a very nice place to stay at! The staff was amazingly nice! The location was perfect for walking to the beach, stores and ocean drive! One issue we had was one of the nights the room connected to us was extremely loud and we complained twice and nothing was really done about it the security guard was overall nice about it. Maybe next time they could try not to make friends with people smoking and being rude at 2 in the morning. Other than that it was a very nice stay!! The conceirge desk was unbelievably helpful!! Shout out to Natalya for being awesome!
Comment from Hotel Management
Jan 19, 2018 by Luis Padron, Hotel Management
Dear Guest, It was a pleasure reading your excellent comments about your stay at The National Hotel, and thank you for sharing your experience with us. We look forward to welcoming you again in the near future. Best regards, Luis Padron
4 out of 5
Recommended
for Everyone
by A verified traveler from miami

Beautiful Art Deco hotel in the heart of South Bea

Posted Jan 8, 2018
Pros: We loved everything about the hotel.
Cons: Good and drink quality were just o.k. and very expensive
Location: Great restaurants, bars and overall nightlife. Beach is amazing.
From the moment we arrived, we felt as if we were in Miami beach. The front desk staff was exceptional. Check in was quick and easy we were offered our VIP drink vouchers and felt very welcomed. I informed the check in clerk that we were there for our wedding anniversary, and she immediately upgraded us to a pool cabana room at no additional charge. The hotel itself is beautiful. The pool area pristine, comfortable rooms. The hotel has live music daily at the lobby bar which was a real nice touch. We were one block from Lincoln road and it's fine restaurants and bars, and a short 2 minute walk to ocean drive. Location was amazing...
Comment from Hotel Management
Jan 19, 2018 by Luis Padron, Hotel Management
Hi there! We thank you for taking the time to write to us and share all of the details that contributed to your successful stay in Miami. We appreciate you mentioning our fabulous staff and wonderful amenities. We hope you'll choose us again in the future. Kind regards, Luis Padron
3 out of 5
Recommended
for Couples
by A verified traveler from Chicago, IL

Nice hotel with Great outdoor area

Posted Jan 4, 2018
Pros: I really likes the outside sitting areas by the pool.
Cons: Rooms are too small, didn't like how it was with tiles it was too cold.
Location: Central Location right on Collins ave.
Everything was great, very friendly staff, room was small and for me cold since it was tiles. We did get upgraded to Cabana but honestly I was not very happy with it. Definitely not with the bathroom.
Comment from Hotel Management
Jan 19, 2018 by Luis Padron, Hotel Management
Great! Hi there! We want to thank you for taking the time out of your day to write to us and share all of your kind words on The National Hotel. We are so happy you chose us to make your South Beach experience an awesome one. Come back and see us again soon. All of my best, Luis Padron
4 out of 5
Recommended
for Families
by A verified traveler

exceptional staff.

Posted Jan 3, 2018
we were a family of 5 at the national for a few days between christmas and the new year - the overall experience was good, but the outstanding highlight was the staff. they were friendly, helpful, responsive and just generally a joy - this was particularly true at the bar/kitchen out at the back. it really differentiated the experience positively, particularly in a town where service can be mixed.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 3, 2018
Luxurious experience and quiet on top floors Staff friendly..could have a concierge that was more knowledgeable about trolley
Comment from Hotel Management
Jan 19, 2018 by Luis Padron, Hotel Management
Hi there! We thank you for taking the time to write to us and share all of the details that contributed to your successful stay at The National Hotel.
4 out of 5
by A verified traveler from New York City

Our stay at the National

Posted Dec 30, 2017
the property is nice/interesting and the location is excellent. The gym is in the basement and tiny. The housekeeping/conveniences aren't great. We frequently had no towels or bath mats. There are no bathrobes or coffee makers in the room, and no free coffee in the lobby. The hotel should work on housekeeping and basic conveniences.
Comment from Hotel Management
Jan 19, 2018 by Luis Padron, Hotel Management
Dear Steve , Thank you for taking the time to share your experience with us. I’m disappointed to learn that your stay did not live up to your expectations. This is unusual as we certainly pride ourselves in providing our guests with a most comfortable and enjoyable experience. Again thank you for your feedback. We truly hope that you will allow us another opportunity to show you a true National Hotel experience. Warm regards, Luis Padron
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami

The National Hotel

Posted Dec 20, 2017
Where do I start? This hotel is just wonderful with amazing staff. The view is magical and its location is prime. The National Hotel has a pool with direct access to the beach.
Comment from Hotel Management
Dec 26, 2017 by Luis Padron, Hotel Management
Dear GUest, We are very grateful to have received your comments. as we always strive to meet your expectations of excellence, and hopefully to go beyond them. We appreciate your having taken the time to write to us confirming your satisfaction with The National Hotel We look forward to your next visit. Sincerely, Luis Padron
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Stay

Posted Dec 17, 2017
Awesome hotel, everything was great. I would advise them to restrain the tub as the one in my room was a little rusty.
Comment from Hotel Management
Dec 26, 2017 by Luis Padron, Hotel Management
Dear Guest, It was a pleasure reading your excellent comments about your stay at The National Hotel, and thank you for sharing your experience with us. We look forward to welcoming you again in the near future. Happy Holidays! Best regards, Luis Padron
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Nice hotel, great location in the middle of south

Posted Dec 17, 2017
Dolores at the front desk is the best host I have ever met at any hotel anywhere in the world. I could not have been more impressed. What a rock star.
Comment from Hotel Management
Dec 26, 2017 by Luis Padron, Hotel Management
Dear Guest, We are very grateful to have received your nice comments, as we always strive to meet your expectations of excellence and hopefully to go beyond them. We appreciate you took the time to write to us confirming your satisfaction with The National Hotel. We look forward to your next visit. Best regards, Luis Padron