Ratings based on 1,062 Verified Reviews

3.8 out of 5
85% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice staff, comfortable.

Posted Apr 25, 2017
Wish they would have a mini refrigerator in the rooms. Everything else was awesome.
Comment from Hotel Management
Aug 13, 2017 by O'neiell Espinal, Hotel Management
Dear Guest, Thank you for your visit and kind words. Hopefully your travels will bring you back to Miami Beach and we will have the opportunity to host you again. With our warmest regards, O'neiell Espinal
4 out of 5
Recommended
for Everyone
by A verified traveler from Newfoundland, Canada

Good stay

Posted Apr 23, 2017
Location and price was a key reason as to why we booked The Stiles. Literally 3 mins from the beach, surrounded by multiple stores and restaurants, and everything including shopping was in walking distance. The rooms were a bit dated, there wasn't much room in the washroom around the sink area and the shower tiling was older. Also our room didn't have a view or a fridge (I'm sure we could have paid extra for both). Overall, staff was friendly... would recommend to others.
Comment from Hotel Management
Apr 25, 2017 by O'neiell Espinal, Hotel Management
Hello Amanda, Thank you for your visit and your time to write about your stay with us! We love to know that you enjoyed your time. We are currently working in making things even better regarding rooms and other things. Should your travels bring you again to Miami beach, we would be delighted to welcome you back! With our warmest regards, O'neiell Espinal
4 out of 5
Recommended
for Everyone
by A verified traveler from connecticut

Cool hotel, close to beach.

Posted Apr 21, 2017 on Orbitz
Went for a girls vacation - was a great hotel - clean room, staff was excellent - would highly recommend! Price was right!
Comment from Hotel Management
Apr 25, 2017 by O'neiell Espinal, Hotel Management
Hello Jennifer, Thank you very much for your visit and your comments about your stay with us! We are delighted that you had a great time with us. If ever again in Miami Beach, will be a pleasure welcome you again! With our warmest regards! O'neiell Espinal
4 out of 5
by Jared

Good experience!

Posted Apr 18, 2017 on Hotels
Great location and the staff was amazing! Friendly and helpful. Bathroom was outdated and the toilet didn't work well. Even with that said we would stay there again for sure!
Comment from Hotel Management
Apr 20, 2017
Hello Jared, Thank you very much for taking the time to write about your stay with us. Please accept my apologies for the inconvenience as we try to anticipate but sometimes the problems anticipate us, However we already took care of everything. Thank you very much again for your visit. With our warmest regards, O'neiell Espinal
4 out of 5
by Elba

Ok... could've been better

Posted Apr 17, 2017 on Hotels
Everything was ok except we didnt have any towels when we arrived...didnt notice til next day bc we had been out all day...asked housekeeping in the hallway, the lady said they didnt have any fresh towels at that moment...like 9am.
Comment from Hotel Management
Apr 25, 2017
Dear Elba, Thank you very much for your visit and your comments. We had a few hiccups over the weekend and we made our best to make things better as soon as possible. Thank you again! O'neiell Espinal
3 out of 5
by Rafael

Posted Apr 15, 2017 on Hotels
They never clean the room, bathroom has mold and clogged
Comment from Hotel Management
Apr 20, 2017
Dear Guest, Please accept my sincere apologies for the inconvenience during your stay with us. We take your comments very seriously in order to void similar issues in the future. With our warmest regards, O'neiell Espinal
4 out of 5
by Jan S

Posted Apr 12, 2017 on Hotels
Comment from Hotel Management
Apr 20, 2017
Dear Jan, Thank you for your visit and the rating! With our warmest regards, O'neiell Espinal
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel within walking distance to everything.

Posted Mar 22, 2017 on Orbitz
Pros: Helpful staff, great location.
Cons: An onsite restaurant is needed.
I stayed two nights in a terrace suite, which was definitely worth the extra cost. The staff was very helpful and accommodating. The hotel is close to the beach, Ocean Drive, and within walking distance to Lincoln Road. Unfortunately, there is no restaurant or bar at the hotel but there are plenty nearby. The hotel is right on Collins near 11th Street so it can be noisy but that is the same for any hotel in South Beach.
Comment from Hotel Management
Apr 25, 2017 by General Manager, Hotel Management
Hello Sean, Thank you for your visit and your comments, I am glad you had a good time and enjoyed your visit to the max! We are working diligently to bring in a great F&B partner just to round up our services and have you and other guests enjoy their stay even more. Stay tune! With our warmest regards, O'neiell Espinal
4 out of 5
by A verified traveler

Good bed & location, poor customer, loud hotel

Posted Mar 21, 2017 on Hotels
The hotel is located in a central location to the beach and bars, which means street parking is impossible. Valet parking is $45 and the only option if you don't want to park far away. Only one person at the check-in counter, which explains the long wait to get through on the phone. Check-in was easy once he showed up to the counter. The room was large with a big bathroom and big comfy bed -- all of which were clean. But the door had a 2-inch gap from the floor and it was a very noisy hotel with thin walls.
1 out of 5
by A verified traveler from Brooklyn NY

Posted Mar 18, 2017 on Orbitz
Why no refrigerator in room for 4 stars hotel???????????????????????????
Comment from Hotel Management
Mar 23, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for taking the time to write about your stay. At the moment we do not have nor advertise fridges in the rooms but rest assure that we understand your valid point. We are diligently working to upgrade the room amenities for our guests comfort. Thank you very much, O'neiell Espinal