Ratings based on 547 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from E. Longmeadow, MA

Eco-friendly modern new hotel in great location.

Posted Feb 3, 2016
Pros: The contemporary feel, the large rooms and the eco-friendly, clean feeling.
Cons: I'd like to see the prices of the various liquor on the bar menus.
Location: Right on the South Beach boardwalk. You can walk to Ocean Drive on the Boardwalk and go to any of the great, trendy restaurants there.
1 Hotel has a modern, fresh feeling. The eco-friendly concept, such as in places like Costa Rica, is very contemporary, as are the lobby and rooms. The rooms are huge, with beds on pedestals. We had two king beds and a glass-enclosed shower. We paid for a city view but were lucky to be assigned one with a beautiful view of the beach and pool. It's the only hotel in South Beach with an infinity pool as well as a rooftop pool with bar and restaurant. Drinks are expensive, though - you are better off ordering a drink on the menu. My friend ordered a grey goose on the rocks at the rooftop bar and it was $25. My specialty drink (delicious) was only $16.00. We got a great rate from Expedia for this trip.
2 out of 5
by A verified traveler from SM

Posted Jan 29, 2016
The experience was far from what we expected. The room size is good but the bathroom is small. The minibar was never stocked properly. Room service menu selection is poor. The bed and bedding was uncomfortable. For 2 days there was constant noise along the hallway with workers taping and making constant noise at early hours of the morning. The overall experience was not up to our standard and I'll be staying at The W Hotel next time.
4 out of 5
Recommended
for Everyone
by A verified traveler from West Hollywood, CA

Very spacious and beautiful hotel next to beach

Posted Jan 27, 2016
Pros: I loved the rooms. Especially our room.
Cons: Open every bar early in morning. We arrived on friday at 8am and a couple of bars were closed till 12 or 3pm. We had nothing to do, due to weather.
Location: We walked over to Faena hotel to see Damian hirst exhibit.
It was pleasant, weather was not that great so really couldn't enjoy the beach. It was a bit disappointing since that was the reason we (my friends and I) decided to go to Miami.
4 out of 5
Recommended
for Everyone
by A verified traveler from new york

Very trendy hotel

Posted Jan 25, 2016
Beautiful clean and new hotel, great friendly staff, great rooftop pool,Great food also..
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

Beautiful property... Service could use improvemen

Posted Jan 18, 2016
I had a nice stay at the 1 Hotel. They were very warm and welcoming to me and my dog. It's a very pet- friendly property. However, the service is not up to par. I notified them and removed my dog from the room for over two hours so they could clean but they never did. we asked for refills of coffee and cream for the Nespresso in the room... Over 30 min later they arrived w coffee but no cream. The most distressing thing was that we went to the bar for a drink. We sat at two open seats (no place setting or any indication of anyone sitting there) and about 15 min later the bartender barked at us " you can't sit there.. I ordered food for a couple". Umm ok. It happened to be my birthday that day... So it was a big disappointment to be treated that way.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 14, 2016
Excelente hotel. Recomendo. Pessoal treinado e prontos para ajudar no que for preciso.
3 out of 5
by A verified traveler from Brasil - SP

reformas mal feitas

Posted Jan 12, 2016
Pros: apartamentos espaçosos , bem decorados e bonitos. Restaurante muito bom.
Cons: Infraestrutura - problemas na estrutura dos quartos - vazamento no banheiro. equipe não bem treinada pra resolver problemas
Location: muito boa localização
Hotel muito bonito. Restaurante muito bom. Apartamentos espaçosos e muito bem decorados. Muita tecnologia. Mas os quartos como foram reformados, nos banheiros minava agua da parede e não tinham como arrumar, formando uma poça de agua no chão. atendentes muito cordiais, mas sem experiência. Pedimos para reservar um restaurante e rapidamente disseram que estava reservado. Quando chegaram no restaurante não tinha reserva. Chegaram um dia no apartamento as 18:00hs e o apartamento ainda não tinha sido arrumado.
2 out of 5
by A verified traveler from Chicago

location but not comfortabl hotel

Posted Jan 12, 2016
If you looking for location, then this hotel might be the best. Overall, the hotel worked on the loby to attracte the people but the rooms were not maintained well and the room services and house keeping were awful.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice staff and clean and geat service

Posted Jan 8, 2016
Love this designers hotel Nice staff room clean Close to beach Good design and place pools
4 out of 5
Recommended
for Everyone
by A verified traveler

Great pools, great access to the beach

Posted Jan 5, 2016
Pros: Wonderful pools at the hotel. Really easy access to the beach and within reasonable walking distance of Lincoln road.
Very nice hotel with big rooms and great access to the beach and the various attractions of South Beach.