Ratings based on 711 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
81% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from LONDRINA PR

hotel agradavel, perto da praia

Posted Sep 24, 2016
Pros: O cheiro que o hotel exala!!
Location: Proximo a Lincon road. Excelente localizacao!!
Hotel maravilhoso. Pessoas qualificadas para atender os hospedes. E o cheiro entäo? quando relembro da minha estadia, a primeira coisa me vem na cabeca, o cheiro no lobby
5 out of 5
by A verified traveler

A home away from home

Posted Sep 23, 2016
Pros: The Divine scent..., From style to amenities to the design to the environmental friendliness.
This is definitely one of the best properties in Miami that I have visited.Staff are extremely friendly and accommodating. We truly enjoyed our stay, upon arrival we were upgraded to an ocean view suite. The hotel is eco-counceous, The interior design is gorgeous and gives this hotel a unique allure.To me, it was like a home away from home. It is also surrounded by local stores and restaurants which makes it very convenient. Today I received a complimentary candle from the hotel !!! as I was addicted to the scent I called to ask if I can purchase the scent and they shipped it to me as a gift in less than a week. Thank you very much for making our stay pleasant and for the candle it definitely made my day....
5 out of 5
by A verified traveler

Impeccable service

Posted Sep 17, 2016
What a great experience. We were greeted right away. We never stood on a line for more than a second as there was always a staff member asking whether we needed help. We called ahead to let the hotel know that we were arriving early. They were able to check us in at 11:30 and upgraded our room to ocean view. We intend to come back often.
Comment from Hotel Management
Sep 19, 2016 by 1 Hotel South Beach Management, Hotel Management
Dear guest, Thank you for sharing your feedback of your recent stay at 1 Hotel South Beach. We are very pleased to learn you had a remarkable experience and enjoyed the friendly and personalized service from our team members. Thank you for your gracious compliments; we are very pleased to read we exceeded your expectations in this regard. We pride ourselves on the culture we have created and the ability of our 1 team to create the most inspiring hotel experience. Your advocacy of us is truly valued and appreciated. Looking forward to welcoming you back to our oasis soon! Warm Regards, 1 Hotel South Beach Management
5 out of 5
by A verified traveler from Atlanta

Excellent location with 5 star amenities.

Posted Sep 12, 2016
Stayed there for our anniversary in the experience was top-notch. The hotel was stunning and the service was exceptional. They offered free Tesla car service that took you anywhere within a 3 mile radius which pretty much got you to anywhere in South Beach.
Comment from Hotel Management
Sep 12, 2016 by 1 Hotel South Beach Management, Hotel Management
Dear Shawn, Thank you for sharing your feedback of your recent stay at 1 Hotel South Beach. We are very pleased to learn you had a remarkable experience and enjoyed the friendly and personalized service from our team members. Thank you for your gracious compliments on our hotel and tesla service; we are very pleased to read we exceeded your expectations in this regard. Your advocacy of us is truly valued and appreciated. Looking forward to welcoming you back to our oasis soon! Warm Regards, 1 Hotel South Beach Management
5 out of 5
by A verified traveler from pointe a pitre

extraordinaire

Posted Sep 9, 2016
Pros: la chambre , la décoration générale
décor , magnifique, chambre somptieuse, personnel agréable, salle de sport superbe
Comment from Hotel Management
Sep 12, 2016 by 1 Hotel South Beach Management, Hotel Management
Dear steevy, thank you for your gracious comments on our service. We are really pleased your had a great time at 1 Hotel. Will be a pleasure to welcome you back. Kind regards, 1 Hotel South Beach Managment
4 out of 5
by A verified traveler from Miami

Best service & best staff ever !

Posted Sep 9, 2016
The service from the minute you arrive to the moment you leave is beyond amazing, all the staff is simply the best I have experienced, the building is old so my first room was impossible to rest because of the noise from the elevators, they moved us to a different room which was very quiet, since it is an old building the ceilings are low so is the shower head, no air extractors in the bathroom, and some other details of the rooms don't match the 5 star service and what you see in the lobby, pool and beach are great, no sauna apparently they are remodeling, food at the restaurants was so so but at least they have plenty of healthy options, organic, etc., they have a Tesla which will take you around for free which I find amazing if you can get it they are busy most of the time, the concept and the service are 6 stars, if you are looking for a 5 star room all the way perhaps the W is a better option or Faena.
Comment from Hotel Management
Sep 12, 2016 by 1 Hotel South Beach Management, Hotel Management
Dear AZ, thank you for sharing your feedback of your recent stay at 1 Hotel South Beach. Your advocacy of us is truly valued and appreciated.We always strive to meet and exceed the guests expectations, therefore please accept our sincerest apologies for the frustration you experienced during your stay. Hope we can welcome you back to our oasis soon! Kind regards, 1 Hotel South Beach Management
5 out of 5
by A verified traveler

Posted Sep 8, 2016
Absolutely loved this hotel! The staff were so friendly and I loved the decor and the hotel was so nice! Definitely pricey for food and drinks at the pool and at the restaurants at the hotel but that's Miami. Me and my fiancé were celebrating our engagement so it was definitely worth the splurge and the pools were so nice and awesome beach view:)
Comment from Hotel Management
Sep 12, 2016 by 1 Hotel South Beach Management, Hotel Management
Dear guest, Thank you for your kind compliments and feedback of your stay at 1 Hotel South Beach. We are very pleased to learn you had an excellent experience with us. Thank you for your generous comments We are delighted to learn you enjoyed our beachfront and our various amenities. Your advocacy of us is truly valued and appreciated, thank you for choosing our resort for your special occasion. Looking forward to welcoming you back to our oasis for another exceptional stay at 1 Hotel South Beach. Kind Regards, 1 Hotel South Beach
5 out of 5
by A verified traveler

Posted Sep 6, 2016
This was one of the most beautiful hotels I've ever had the pleasure of staying at. It's definitely worth every penny.
Comment from Hotel Management
Sep 6, 2016 by 1 Hotel South Beach Management, Hotel Management
Dear guest, thank you very much for such a great review! We are rally thrilled you had a stellar time with us. Looking forward to welcome you back at 1. Best Regards, 1 Hotel South Beach Management
4 out of 5
by A verified traveler

Bom Hotel, Boa localização,

Posted Sep 4, 2016
Pros: Recpcionistas
Cons: Banheiro do quarto sem privacidade e ar condicionado barulhento
Location: South Beach, Ocean Crive Lincoln Road
Hotel bem localizado em Miami Beach, Piscinas boas, Serviço de Prai Razoável, Recepcionistas muito atenciosos.
Comment from Hotel Management
Sep 6, 2016 by 1 Hotel South Beach Management, Hotel Management
Dear guest, thank you very much for staying at 1 Hotel South Beach. We appreciate you took some time to give us review. Your advocacy of us is truly valued and appreciated. Looking forward to welcoming you back to our oasis soon! Warm Regards, 1 Hotel South Beach Management
5 out of 5
by A verified traveler

One Hotel is a must!

Posted Aug 29, 2016
The facility was unique and innovative. Eco friendly. Loved this hotel. Amazing staff. All around great place to stay.
Comment from Hotel Management
Aug 29, 2016 by 1 Hotel South Beach Management, Hotel Management
Dear guest, thank you for staying with us, we are pleased by your comments. Hopefully we will have the pleasure to welcome you back at 1 Hotel. Best regards, 1 Hotel South Beach Management