One of the best hotel on the beach???
Posted Nov 21, 2016
They room are big, clean and beautifull, but when i leave the hotel they chart a lot of fees that nobody told you at the begining, Also I check my bill but when o saw it true the internet they put more from the minibar that i did not use. A few hours later i realize that i left plug in my room my cell charge, so i call back and nobody sow it. Those small details makes always a big different between a good hotel and an Excelent one.
Comment from Hotel Management
Nov 24, 2016 by 1 Hotel South Beach Management, Hotel Management
Dear Alvaro Felipe, thank you very much for taking your time to write a review about last stay at 1 Hotel. Please receive our sincere apologies for the all caused inconveniences you have experienced. We value and appreciate all your comments. Please be assured it will be communicated with those concerned. Our goal is to provide our guests with a memorable and enjoyable experience from start to finish, and we are truly sorry that we did not carry out this promise. We hope to welcome you back to 1 Hotel South Beach to show you a perfect hotel experience. Best regards, 1 Hotel South Beach Management