Ratings based on 1,578 Verified Reviews

3.8 out of 5
81% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Walking distance to beach and restaurants

Posted Feb 20, 2017
Pros: We chose it for proximity to outdoor restaurants. The coffee shop for continental breakfast was surprisingly good.
Location: We were disappointed that we couldn't walk down the street without being barraged by staff(???) offering food/drink deals(??)
Noisy, cheap, stark furnishings. Elevator not working.
Comment from Hotel Management
Feb 21, 2017 by General Manager, Hotel Management
Thank you for choosing our hotel for your stay. I am happy to read your stay with us was mostly enjoyable, but I regret you did not leave completely happy. By sharing your concerns with my management team and staff, we can focus on areas where improvements are needed. It was a pleasure having you as our guest, and I hope you will choose us the next time you are in the area. Warmest Regards, General Manager
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Midwest

Fun place to stay!

Posted Feb 20, 2017
Pros: Location
Cons: You can't change the size of a room.
Location: See above
In the middle of the Art Deco Area of South Miami Beach. Great walking on the street and the beach. Great shows, people watching, car watching and weather. The Avalon is old and the rooms are small but, it is very clean, friendly and a touch expensive in the bar and restaurant. Everything is expensive in this area. We would stay there again and recommend it to our friends.
Comment from Hotel Management
Feb 20, 2017 by General Manager, Hotel Management
Thank you for sharing your experience at the Avalon Hotel on Miami's South Beach. We are thrilled to note that our location in the heart of all the action on Ocean Drive was the highlight of your visit. We also appreciate your observation in regards to our property and look forward to having you stay with us again. Warmest Regards, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Proximity to the beach was amazing

Posted Feb 19, 2017
We loved that the windows opened! Use of beach towels and chairs was fantastic. The room was a tad outdated but clean. Thank you! The staff were all very friendly to me and others I observed them interacting with.
Comment from Hotel Management
Feb 20, 2017 by General Manager, Hotel Management
Thank you for taking the time to let us know your stay at the Avalon Hotel on Miami's South Beach was a great one! Our entire team is devoted to ensuring each guest has a lovely experience, and I am happy to know their efforts are appreciated. We also appreciate your compliments regarding our beautiful location and hope to have you as our guest again in the future. Warmest Regards, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 24, 2017
Staff was great. Morning pastries were delicious.
Comment from Hotel Management
Jan 25, 2017 by General Manager, Hotel Management
Thank you for the review and taking the time to let us know your stay at the Avalon Hotel on Miami's South Beach was great. I will share your wonderful comments with my team regarding their wonderful services, and they will be thrilled to know they met your expectations. Thanks again for being our guest, we hope to welcome you back soon. Warmest Regards, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Lovely art deco hotel across from the beach

Posted Jan 8, 2017
We were upgraded without being asked. Staff were super helpful and friendly. Free wifi and breakfast.
Comment from Hotel Management
Jan 9, 2017 by General Manager, Hotel Management
Thank you for posting a wonderful review of the Avalon Hotel on Miami's South Beach. It’s a pleasure knowing you loved our well-decorated property, complimentary continental breakfast along with our Wi-Fi facility, and the excellent service provided by our courteous staff. We appreciate you taking the time to let us know how much you enjoyed your stay and please come back soon! Warmest Regards, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Rooms are small but were comfortable.

Posted Dec 22, 2016
Received two glasses of wine and cheese in the evening which was nice. Breakfast was minimal selection.
Comment from Hotel Management
Dec 22, 2016 by General Manager, Hotel Management
We appreciate you sharing your review of the Avalon Hotel in the heart of all the action on Miami's fabulous South Beach. It’s nice to see you had a pleasant visit and enjoyed most aspects of our hotel. The glass of wine was our way of welcoming our guest, I am pleased you were impressed. Thanks once more, and we look forward to welcoming you back! Warmest Regards, General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Avalon

Posted Dec 18, 2016
Pros: Location
Cons: Renovation
Location: Beach. People watch.
This place is all about location. The rooms are tiny and old.
Comment from Hotel Management
Dec 19, 2016 by General Manager, Hotel Management
Thank you for taking the time to share your feedback! We are pleased you had an overall pleasant stay and loved our location in the heart of South Beach and within walking distance to everything you wanted to do in this exciting art deco area of the city. However, I am sorry we missed to meet some of your expectations. We hope you will give us another opportunity to make a better impression. Warmest Regards, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 13, 2016
Pros: where it is located
Location: great
great had good time that's it -----------------------
Comment from Hotel Management
Dec 14, 2016 by General Manager, Hotel Management
I am happy to read about your wonderful stay at the Avalon Hotel in the heart of all the action on Miami's fabulous South Beach. We are pleased you loved our location within walking distance to everything you wanted to do in this exciting art deco area of the city. Thanks once more for being our guest and on behalf of everyone here, we invite you to stay with us again! Warmest Regards, General Manager 
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 12, 2016
Like most hotels in south beach, not worth 200 bucks, but must admit food was delicious & everything is nearby ...
Comment from Hotel Management
Dec 13, 2016 by General Manager, Hotel Management
Thank you for taking the time to share your feedback! We are pleased you had an overall pleasant stay and were impressed with our prime location in the heart of South Beach and close to all the action on Ocean Drive. Thanks for appreciating our in-house restaurant, A Fish Called Avalon! Our chefs are very creative, and they will be delighted to read your positive comments about their preparations. We do hope you will return to experience our wonderful hospitality and culinary delights again! Warmest Regards, General Manager
2 out of 5
by A verified traveler

Close to the beach

Posted Dec 2, 2016
Check in was quick but valet parking that was too costly. Rooms very small but clean. Hotel close to beach and all restaurants. But way too noisy even in back rooms. Very good continental breakfast and front patio lovely
Comment from Hotel Management
Dec 2, 2016 by General Manager, Hotel Management
Thank you for being our guest and for taking the time to share your comments. I am happy you were pleased our location to the beach, clean rooms and our fabulous breakfast. I am however, sorry for the costly valet parking, in popular locations parking can be a challenge and we try to do our best to help our guests and alleviate the frustrations. We hope the other areas of your stay made up for this one disappointing part of your visit. When you come again, as we hope you will, we will go above and beyond to ensure an absolutely spectacular experience. Your complete satisfaction is our goal and we hope to welcome you back soon. Warmest Regards, General Manager