Sorbet instead of a gelato !
Posted Aug 28, 2016
This place has all the core elements - great location (its not close to SOBE), walk down to beach, the suite was clean, spacious and comfortable. Staff is generally pleasant. However conveniences like room service, SPA, even towel service for the pool, a bar, attentiveness of the hotel staff --- are missing. Staff is pleasant but sadly it does not make up for the shortcomings of the hotel. Examples: you have to get towels for the pool from the front desk, AND, return the used wet towels back to the front desk. The AC stopped working on our first night - they could not offer us another room (did not even think of it), and could not send anyone to fix it because there is no maintenance staff in the evening. It was +100 degrees F and 70% humidity in August in Miami and they had no fans, no alternate plans for something like this. However, we made the most of it and had a great stay.