Ratings based on 1,618 Verified Reviews

3.6 out of 5
75% of guests recommend
3.8 Room cleanliness
3.6 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Breakfast was terrible

Posted Jun 6, 2017
The carpets was dirty, when go for breakfast and their no milk and asked the attendance she ignore you.when even any thing finished they don't refill.
Comment from Hotel Management
Jun 15, 2017 by Baymont Inn & Suites, Hotel Management
Thank you for taking the time to review our property. I would like to personally apologize for any challenges you experienced during your stay. I will personally speak to the staff members and ensure they are retrained on customer service. Again thank you for bringing this to our attention. I will personally address this issues. Hope you can give us another chance to serve you,
3 out of 5
Recommended
for Everyone
by A verified traveler

Ok when you're on a budget

Posted Jun 1, 2017
Accommodation was affordable. Breakfast was crappy. Shuttle from airport was unreliable. Take a cab. Staff was lovely.
Comment from Hotel Management
Jun 2, 2017 by General Manager, Hotel Management
Thank you for your feedback, we hope to see you back again. We have a project to improve the breakfast.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 26, 2017
It's a nice hotel to stay I recommended for sure!!!!! Is near everything
Comment from Hotel Management
Jun 1, 2017 by Carolyn R Front Office Manager, Hotel Management
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from La Paz

Good hotel near Dolphin mall

Posted May 10, 2017
Location: Less tha 10 minutes (By car) from the malls, restaurants close by
Quite, good breakfast, a lot of parking, outdoor swimming pool
Comment from Hotel Management
May 23, 2017 by Carolyn R Front Office Manager, Hotel Management
Thank you for your comments, we appreciate your feedback. We are really happy you enjoyed your stay. We are committed with our guest to deliver a premium service everyday and anytime.
3 out of 5
Recommended
for Everyone
by A verified traveler

Convenient location; close to th airport

Posted May 8, 2017
Hotel staff were polite, but didn't help offering recommendations about the area. Over all condition of hotel was ok.
Comment from Hotel Management
May 9, 2017 by Carolyn R Front Office Manager, Hotel Management
Thank you for choosing to stay with us and for sharing your review. We are sorry we fell short of providing you the level of accommodations you would expect from the brand. Our goal is to provide consistently great service to all of our guests along with fresh and clean guest rooms, so we apologize for failing in our efforts during your stay. We hope you will give us the opportunity to earn your trust back in our staff and hotel. We promise to work hard to give you the experience you deserve. Safe travels
5 out of 5
Recommended
for Everyone
by A verified traveler from Curacao

Nice location and lots of food choices in the area

Posted Apr 29, 2017
Nice hotel, had to wait for a few minutes for my room but still was a good choice.
Comment from Hotel Management
May 1, 2017 by Baymont Inn & Suites, Hotel Management
Good Morning, We appreciate you taking the time to inform us about your stay. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 28, 2017
The facility needs to be updated. The bathroom was not a fully clean, and the pillows need to be changed.
Comment from Hotel Management
May 1, 2017 by Baymont Inn & Suites, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Barbados

Hotel is in a good area close to shopping and food

Posted Apr 19, 2017
Check in was easy and personnel were friendly. Parking was available and close to the main door.
Comment from Hotel Management
Apr 20, 2017 by Baymont Inn & Suites, Hotel Management
Thank you for taking the time to review our property. We are so glad you enjoyed spending time with us. We strive to provide a home away from home experience for all of our guests and it is always wonderful to hear when our guests appreciate it.
3 out of 5
by A verified traveler

Very Basic

Posted Apr 19, 2017
Stayed for 4 nights. At the price I expected more. No refrigerator, no microwave, no body lotion. On my last day they knocked on my door at 10:00am to ask me what time I was leaving and just said okay, I felt rushed to leave and check out. The place was reasonably clean and they accepted my packages that I ordered online. Service reps were not particularly friendly or warm. They did have free parking. I would not stay there again unless their price was much cheaper and I was staying for maybe just one night.
Comment from Hotel Management
Apr 24, 2017 by Baymont Inn & Suites, Hotel Management
We want to thank you for your feedback to our hotel. We love to know that you notice our great location, I am sorry to hear about your experience with the hotel service, but by telling us that we can improve and deliver a superior experience for you and other guest. Please be assured that your comments have been share to all the team to continue improving our services in order to meet our guest expectations. Once again, thank you for your feedback. We are looking forward to see you in the near future. Thank you,
3 out of 5
Recommended
for Everyone
by A verified traveler from Orlando, FL

Road noise

Posted Apr 9, 2017
Pros: close to destination.
Cons: see above. A face lift would help.
Location: We were there just overnight. Maybe guests who are staying longer get a better looking and better located room???
Staff very nice. Lots of road noise as well as wind noise through the window. Getting up in the middle of the night and cracking the window open helped with that but just made road noise worse. Furniture in rooms worn, rust damaged, chipped. There was no TV remote in the room. Not sure what the 'night light'(?) feature on the hair dryer is supposed to do but is blinked all night. The breakfast buffet was sad. Other hotels do a much better job at much less the price. Felt the expense of the room exceeded any location pluses.
Comment from Hotel Management
Apr 13, 2017 by Baymont Inn & Suites, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.