Ratings based on 1,522 Verified Reviews

2.9 out of 5
53% of guests recommend
3.2 Room cleanliness
3.0 Service & staff
2.8 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from J

The hotel charged me an extra $257

Posted Mar 24, 2017
The tv did not work nor did the wifi. The room was ok, nothing special about it. The bathroom is very small. Room includes a fridge and safe, iron and hair dryer, clock, tv, small table w/ 1 chair. Small closet and two small tables beside the bed. The rooms are very cold and you are unable to control the temperature. I was charged $257 additional and I'm not sure why. Also, you are given $10 credit for the small deli inside the hotel for each day. However, I was only given $20 for my 3 day stay total. They give you a interest card before you leave, however, I did not complain because I barely stayed in the hotel because I was enjoying spring break on the beach. I just check I was satisfied due to me being in a rush.
Comment from Hotel Management
Mar 27, 2017 by Tom Cunha, Hotel Management
Dear Guest Thank you for your detailed explanation about the hotel equipment in the rooms Regarding your vouchers you are given per night stay. Again Thank you for your time in making this detalied report Best wishes
1 out of 5
by A verified traveler from new york

The only good thing was that the hotel was next to

Posted Mar 23, 2017
The tv didn't work the shower didn't work and there was bugs nasty thing I ever seen on south beach and I have been there a couple of times.
Comment from Hotel Management
Mar 26, 2017 by Tom Cunha, Hotel Management
Dear Guest We appreciate your feedback and will look in to it. We do not have bugs in the hotel however will look on that. Wish we could have heard from you before your check out to work with you directly. Best wishes and thank you again for your feedback
1 out of 5
by A verified traveler

Disgusted

Posted Mar 20, 2017
The rooms are outdated. The shower had half of glass making the water get all over the floor. The rooms were freezing, being that it was 60degrees at night the rooms shouldn't have been that cold. I was unable to control the store and I asked front desk to turn the air down several times and they didn't. The elevator didn't work, no was clothes, squeaky bed molded windows and dirty curtains.
Comment from Hotel Management
Mar 27, 2017 by Tom Cunha, Hotel Management
Dear Guest We are very sorry to hear about your impressions and your comments are very helpful for the changes we are already working on. Thank you for your time. Best wishes
4 out of 5
Recommended
for Everyone
by A verified traveler from Plainview, MN

Close to beach, friendly staff

Posted Mar 13, 2017
Easy check in and out. Front desk staff was friendly and prompt. The room was spacious for the area and size of the hotel. The exterior is lacking, nothing states the name of hotel to know you are there. I only knew because of the restaurant that is located on the same property. All in all a decent hotel and I would stay there again.
3 out of 5
Recommended
for Everyone
by A verified traveler from New york

Close to the beach

Posted Mar 4, 2017
Really good small hotel , very close to beach and shopping centers .
Comment from Hotel Management
Mar 23, 2017 by Tom Cunha, Hotel Management
Dear Guest Thank you very much for taking the time to share your impressions. We are very happy to hear your expectations were met Best wishes
3 out of 5
Recommended
for Everyone
by A verified traveler from Martinez

The hotel could be excellent

Posted Mar 1, 2017
The hotel wasn't clean well, we reported problems to the front desk we red spots by the bathroom door, floors looked like it was cleaned a few weeks ago and we found a broken glass under one of mattress to make me more uncomfortable the A/C in my room was working it was reported several times and nothing was done but the ceiling fan was working fine...
1 out of 5
by A verified traveler from Naples FL

Not good at all!

Posted Feb 26, 2017
Paid for oceanview received view of back alley!!!! Room was terrible! According to picture looked like a cute little boutique hotel needs renovation SO bad!!!! Couldn't find the hotel when at check-in told them we had a hard time finding the place I received a snood comment stating we have been here for years.
3 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa, Canada

Perfect Location

Posted Feb 26, 2017
Pros: Close to everything.
Cons: Hot water in shower!!
Location: Beach, night clubs, restaurants, coffee shops, liquor stores etc.
Across the street from the beach and next to all the clubs and restaurants. Room was clean and bed was comfortable. Only complaint was no hot water in shower.
1 out of 5
by A verified traveler

Posted Feb 22, 2017
No air no wifi extra $75 charge when you get there for no reason
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 20, 2017
Had to pay an extra $127 for resort fee and parking on top of the hotel price. Knew those charges would be there, but makes it feel a little more expensive on the way out.