Ratings based on 647 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
82% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Ecuador

A GREAT TWO-DAY RETREAT

Posted Nov 13, 2016
Location: Everything you could want is in walking distance. If you stay here, takke Uber to get to the hotel and then just walk aeverywhere.
We had a two-day layover in Miami and decided to try out the Bentley Hotel. We are so glad we did! First of all, the location is PERFECT. Right in South Beach but without all the noise. The rooms were clean, quiet and very comfortable. And the service was SUPERB. Jason, the manager, could not have been more helpful. He got us a reservation at the best restaurant in town at the last minute. It was actually the highlight of our weekend. We would stay here again without hesitation!
5 out of 5
by A verified traveler from US

Excellent Relaxing Accommodations South Beach

Posted Nov 13, 2016
Pros: The Staff was great and helped everything else fall into place. The restaurant offered great food and it was extremely convenient. The bed was great,
Cons: I would have preferred the lobby on the first floor.
Location: Plenty to do. Pool, beach, shopping and dining. Fantastic location.
4 out of 5
by A verified traveler from US

Friendly staff. Great Location.

Posted Nov 2, 2016
Jason, the front desk manager, was very helpful and friendly. Always redy to help. Very nice guy. He recommended some restaurants to us that turned out to be wonderful. Miguel was also always very pleasant and friendly. The hotel was ok. Our room was clean and comfortable. I would recommend this hotel. They also have a free shuttle that can take you or pick you up 40 blocks within the hotel. Those people work on tips. We used it a few times and they were very reliable.
4 out of 5
by A verified traveler from St Albans, England

Great hotel, great location.

Posted Oct 2, 2016
Couldn't get any better for location - bang on Ocean Drive. The lady at the front desk was kind, courteous and really helpful. So was the bell boy, very informative and friendly! Our room was a studio suite and couldn't really fault it. Clean, luxurious, comfortable and quiet. The breakfast was also very tasty, and thankfully not the American pile portions we'd become used to over the past week! Just watch out of you're driving - there is only Valet parking at an eye watering $35 a night - but then they're just doing what every other hotel does along that road, and street parking is around $4 an hour so it's actually cheaper! Would definitely recommend this hotel though.
5 out of 5
by A verified traveler

Posted Sep 15, 2016
The hotel was close to all the activities on south beach which makes customers very happy
Comment from Hotel Management
Sep 23, 2016 by Simone Morgan, Hotel Management
Thank you for your generous comments regarding your recent stay. We take pride in ensuring our guests’ experience is seamless and are truly proud to have achieved this with you. We are delighted you have decided to make the Bentley your new home away home and look forward to assisting in create many more memorable visits to come.
5 out of 5
by A verified traveler

Great location - Awesome staff!

Posted Sep 12, 2016
Pros: - Clean, beautiful nice sized rooms. - Breakfast included - Great people - Good Location - No hidden fees!
Cons: - Price - Pool set-up
Location: Great location!
So the Bentley is obviously not the Plaza hotel, but its a charming small hotel with an amazing crew. I feel it's a bit too expensive but With a great location, small pool, and a really great management, this hotel is a sure bet if you don't care about sleeping in a 5 star hotel. We really enjoyed our stay!
Comment from Hotel Management
Sep 23, 2016 by Simone Morgan, Hotel Management
Dear Anonymous, Thank you for taking a moment to share your positive feedback regarding your recent experience. We are truly delighted you thoroughly enjoyed your visit and look forward to welcoming you back for some more fun in the sun in the near future. In the meantime, we remain at your service. Pleasant Regards,
4 out of 5
by A verified traveler

Nice hotel

Posted Sep 3, 2016
Good location very pleasant & helpful staff but some rooms need redecorating.
Comment from Hotel Management
Sep 4, 2016 by Simone Morgan, Hotel Management
Dear rhona & co, Thank you for posting your positive review of the Bentley. Our goal is exceptional service with a magnificent location in a charming and comfortable environment. We will certainly use your comments constructively to improve the guest experience, and I look forward to sharing your compliment with the Bentley Team. We hope that you will return to see us again real soon!
4 out of 5
by Lisa from new york

Posted Aug 14, 2016 on Hotels
nice room, the drains were slow otherwise room was very nicely decorated and comfortable
Comment from Hotel Management
Aug 20, 2016 by General Manager, Hotel Management
Dear Lisa, Thank you for being our guest and giving your positive review! It is delightful that you were comfortable in the Suite with your family. We will use your constructive comments to improve our offerings and look forward to welcoming you back for an even better experience in the not-too-distant future. Best Regards, -Simone Morgan
5 out of 5
by A verified traveler from New York

Posted Aug 13, 2016
This hotel has a great view of the city and the Beach. I was on the roof every day enjoying The pool and the jacuzzi. I had a great time. The staff was very nice. I would recommend This hotel to others.
Comment from Hotel Management
Aug 15, 2016 by Simone Morgan, Hotel Management
Thank you for providing your positive feedback on our wonderful location and suites! We are truly delighted you enjoyed our rooftop pool and jacuzzi. I will be sure to pass your recognition on to the Team for the services they afforded you. I hope you have the opportunity to visit us again, hopefully very soon! Kindest Regards, -Simone Morgan
4 out of 5
by A verified traveler

Hotel agradável e com excelente localização

Posted Jul 17, 2016
Pros: Localização.
Cons: Atendimento.
Location: Muito bem localizado, praia perto, estacionamento público perto, para quem alugar carro, muitas lojas de grife perto, ou seja, dá para fazer tudo a pé
Hotel muito bem localizado, um bom atendimento, especialmente pela atendente Viviana, muito simpática e sempre com um sorriso no rosto, quarto confortável, banheiro com um chuveiro ótimo e a cozinha quebra um galho pra que quer economizar.
Comment from Hotel Management
by Simone Morgan, Hotel Management
Dear Anonymous, Thank you for taking the time to post this FANTASTIC review! It is wonderful to hear that you had the opportunity to enjoy our prime location during your stay at the Bentley. We appreciate and will be sharing your compliments with the Viviana. I am sure she will be just as pleased as I was to read this review. You are welcome back to your home in Sunny South Beach anytime!