Ratings based on 260 Verified Reviews

3.9 out of 5
81% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to beach and restaurants.

Posted Feb 5, 2017
Needed dusting on headboard. Bed was worn out. Furniture was badly used.
3 out of 5
by A verified traveler from New Zealand

International traveler

Posted Jan 31, 2017
Pros: Safe in room - good staff - nice meals.
Cons: Include cereal, tea and toast with spreads at breakfast Advise cost of parking is extra Check basics are in room ... eg. bin in kitchen.
Location: Beach, shops and transport to other districts at door step.
Easy to find, close to the beach, breakfast included, room spacious and comfortable. Lift from lobby - roof top pool average size - good view to beach. Beware of booking tours via hotel .... cheaper to book direct with tour operator.
Comment from Hotel Management
Feb 4, 2017 by Simonie Morgan, Hotel Management
Dear Gwen, I am thrilled to hear that you enjoyed your stay with us! Thank you for being our guest and for sharing your impression with everyone. I will be sure to pass the recognition on to the Bentley Team. We look forward to your next visit! -Simone Morgan
4 out of 5
Recommended
for Everyone
by A verified traveler

Solid mid-range choice

Posted Jan 17, 2017
Stayed at the Bentley over he long MLK weekend. The location if perfect -- it's at the edge of the Art Deco district with an easy walking distance to restaurants and shopping, and right next to the beach. The facilities are a little constraint by the size of the hotel. They have a nice rooftop and a pool, but it's not a substitute for a proper resort pool. I had a non-refundable "deal" on the room, just like every other hotel in South Beach, and they enforce it - I wanted to stay one night with friends and couldn't change the reservation. Be aware of the add-on "hospitality" charges.
Comment from Hotel Management
Feb 4, 2017 by Simonie Morgan, Hotel Management
Dear Anonymous, Thank you for this most rewarding feedback regarding your recent stay with us. Our goal is to create fond memories for our guests, and we are truly delighted to learn that we have accomplished this with you. I look forward to sharing this incredible review with the entire team. We sincerely appreciate your flattering compliments and hope to see you again very soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 17, 2016
Good location, friendly staff, great price, pool area very nice.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ecuador

A GREAT TWO-DAY RETREAT

Posted Nov 13, 2016
Location: Everything you could want is in walking distance. If you stay here, takke Uber to get to the hotel and then just walk aeverywhere.
We had a two-day layover in Miami and decided to try out the Bentley Hotel. We are so glad we did! First of all, the location is PERFECT. Right in South Beach but without all the noise. The rooms were clean, quiet and very comfortable. And the service was SUPERB. Jason, the manager, could not have been more helpful. He got us a reservation at the best restaurant in town at the last minute. It was actually the highlight of our weekend. We would stay here again without hesitation!
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Excellent Relaxing Accommodations South Beach

Posted Nov 13, 2016
Pros: The Staff was great and helped everything else fall into place. The restaurant offered great food and it was extremely convenient. The bed was great,
Cons: I would have preferred the lobby on the first floor.
Location: Plenty to do. Pool, beach, shopping and dining. Fantastic location.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Friendly staff. Great Location.

Posted Nov 2, 2016
Jason, the front desk manager, was very helpful and friendly. Always redy to help. Very nice guy. He recommended some restaurants to us that turned out to be wonderful. Miguel was also always very pleasant and friendly. The hotel was ok. Our room was clean and comfortable. I would recommend this hotel. They also have a free shuttle that can take you or pick you up 40 blocks within the hotel. Those people work on tips. We used it a few times and they were very reliable.
4 out of 5
Recommended
for Everyone
by A verified traveler from St Albans, England

Great hotel, great location.

Posted Oct 2, 2016
Couldn't get any better for location - bang on Ocean Drive. The lady at the front desk was kind, courteous and really helpful. So was the bell boy, very informative and friendly! Our room was a studio suite and couldn't really fault it. Clean, luxurious, comfortable and quiet. The breakfast was also very tasty, and thankfully not the American pile portions we'd become used to over the past week! Just watch out of you're driving - there is only Valet parking at an eye watering $35 a night - but then they're just doing what every other hotel does along that road, and street parking is around $4 an hour so it's actually cheaper! Would definitely recommend this hotel though.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 15, 2016
The hotel was close to all the activities on south beach which makes customers very happy
Comment from Hotel Management
Sep 23, 2016 by Simone Morgan, Hotel Management
Thank you for your generous comments regarding your recent stay. We take pride in ensuring our guests’ experience is seamless and are truly proud to have achieved this with you. We are delighted you have decided to make the Bentley your new home away home and look forward to assisting in create many more memorable visits to come.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location - Awesome staff!

Posted Sep 12, 2016
Pros: - Clean, beautiful nice sized rooms. - Breakfast included - Great people - Good Location - No hidden fees!
Cons: - Price - Pool set-up
Location: Great location!
So the Bentley is obviously not the Plaza hotel, but its a charming small hotel with an amazing crew. I feel it's a bit too expensive but With a great location, small pool, and a really great management, this hotel is a sure bet if you don't care about sleeping in a 5 star hotel. We really enjoyed our stay!
Comment from Hotel Management
Sep 23, 2016 by Simone Morgan, Hotel Management
Dear Anonymous, Thank you for taking a moment to share your positive feedback regarding your recent experience. We are truly delighted you thoroughly enjoyed your visit and look forward to welcoming you back for some more fun in the sun in the near future. In the meantime, we remain at your service. Pleasant Regards,