The hotel is disappointing for me because the parking is very expensive ($34.40 plus tax) per night is too much money, about this point they told me in front desk that I can go 3 or 4 blocks away and parking my rental car per $8.00 per night (???) ...they do not have consideration with the guess.
Also, they do not have containers to put the garbage inside the bathroom. I request several times and do not solve the issue.
I see ants in the room...
The elevator is far away... they have a old elevator close the room but is for use of employees only.
Comment from Hotel Management
Jan 30, 2017 by Barbara Romano, Hotel Management
I'm sorry to hear you were disappointed with the parking rates. Unfortunately, the rates for parking are very much in line and lower than most hotels in this area. We do have a small garage with limited spaces at that rate and offer unlimited in/out privileges which most garages don't do. It sounds like you had a OF or OV room which would be at the other end of the elevators. The elevator you are referring to by your room woul be the service elevator. Again, I'm sorry if you were inconvenienced by this. We always take in requests for rooms closer to the elevator if it is easier for you. However, those rooms will not have an ocean view. I hope this helps. if there is anything else we can do for you in the near future, please let us know. We want to ensure that all of our guests have a great experience.