Ratings based on 289 Verified Reviews

4.3 out of 5
96% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Kansas City

In Kendall

Posted Sep 1, 2017
Pros: Well appointed, clean, nice grounds for busy area.
Cons: The attitude of some of the desk clerks especially evening and night. Very inattentive especially to goings on outside of hotel.
Location: Near where I needed to be for business.
Outside of the surly night clerk at check-in, I had a very nice stay.
Comment from Hotel Management
Sep 5, 2017 by Cathy Otero, Hotel Management
Thank you for providing feedback during your recent stay. Although you gave us a very good rating, I would like for you to share more feedback on my evening staff. I would greatly appreciate this.
4 out of 5
Recommended
for Everyone
by A verified traveler from Alberta

Nice hotel, clean, great breakfast, pool, hot tub

Posted Aug 27, 2017
Pros: air conditioning not working in booked room, given an upgrade to a suite
Location: shopping mall close by, Bahamas Breezes happy hour - half price appetizers
great breakfast, close to restaurants and shopping
Comment from Hotel Management
Aug 28, 2017 by Cathy, Hotel Management
Thank you for providing us with your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from new York

Posted Aug 23, 2017
Excellent location. Breakfast no so good. They should change the sheets in the rooms everyday.
Comment from Hotel Management
Aug 30, 2017 by Cathy, Hotel Management
Thank you for providing us with your feedback! In the future, please place the card that was placed in your bed to change the sheets daily. As an eco-friendly hotel, we change the sheets every 2-3 days as needed, unless the green card is placed on the bed.
5 out of 5
Recommended
for Everyone
by A verified traveler from South Carolina

Posted Aug 19, 2017
We were in Florida to visit family. Our hotel was very nice, clean rooms, it had a great breakfast so much to choose from great location close to shopping and dining.
Comment from Hotel Management
Aug 19, 2017 by Cathy O, Hotel Management
Thank you for sharing your experience with us. We hope to see you in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel for great price!

Posted Jul 11, 2017
The staff were attentive and very polite. Room was clean and comfortable. Would return here without hesitation.
Comment from Hotel Management
Jul 17, 2017 by Cathy, Hotel Management
Thank you for sharing your wonderful experience with us.
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne Beach Fl

Great Service, Super Clean, Good breakfast

Posted Jul 6, 2017
Pros: Location, Breakfast
Attended family wedding with many guests. All were satisfied with the location, service, cleanliness and breakfast
Comment from Hotel Management
Jul 7, 2017 by Cathy, Hotel Management
Thank you for a great survey! It was our pleasure to host your guest during the wedding.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice and clean!!

Posted Jun 27, 2017
Hotel was as described. Nice, clean, and nice breakfast in the morning. Near shopping, I would recommend.
Comment from Hotel Management
Jun 29, 2017 by Cathy, Hotel Management
Thank you for sharing your experience with us. Hope to see you soon!
4 out of 5
by A verified traveler

My opinion.

Posted Jun 15, 2017 on Hotels
This is the first hotel that I've stayed in that has a coffee maker in the washroom right next to the toilet, the pillow was lumpy and uncomfortable my husband and I had neck pain and a headache from it, we loved the pool area and the breakfast was a nice variety of hot and cold items to choose from. The location and customer check in was quick and top notch.
Comment from Hotel Management
Jun 29, 2017
Thank you for sharing your experience with us. We hope to see you in the near future!
5 out of 5
by silvia

Posted Jun 4, 2017 on Hotels
Comment from Hotel Management
Jul 3, 2017
Thank you for the great review!
5 out of 5
by David

Posted Jun 3, 2017 on Hotels
Comment from Hotel Management
Jul 8, 2017
Thank you for the rating