Ratings based on 1,507 Verified Reviews

3.9 out of 5
80% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

no curtains in rooms.

Posted May 18, 2017
Pros: price per night
Cons: put curtains in rooms.
Location: location is ok cause a lot of Malls.
good food, nice bed, but at night you can sleep because the room doesn't have curtains and you heard the sound of cars.
Comment from Hotel Management
Jun 15, 2017 by Yeleynis, Hotel Management
Thank you for choosing Best Western Plus Doral. We appreciate your feedback and are delighted to know you had a great stay despite the inconvenience with the room curtains. We hope you give us another opportunity to wow you! Best regards, Yeleynis De La Barca Front Office Manager
4 out of 5
by A verified traveler from Costa Rica

Not as close to Dolphin Mall

Posted May 18, 2017
If you are booking this hotel to be near Dolphin Mall to do shipping, you are not within walking distance. It is quite far. They offer shuttle service 3 times a day and pick you up when the mall closes. Other than that is it a regular hotel for the price you pay. It is new, places to eat nearby close at 9 pm-11pm.
Comment from Hotel Management
Jun 15, 2017 by Yeleynis, Hotel Management
Thank you for choosing Best Western Plus Doral. We appreciate your feedback and are delighted to know you had a great stay. We look forward to welcoming you back soon! Best regards, Yeleynis De La Barca Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel. Near the malls with free shuttles.

Posted May 16, 2017
Loved it...just what I needed...was in Miami mainly for shopping...hotel is near Miami International Mall and Dolphin Mall...with free shuttle service to and from. The breakfast was amazing...lots to choose from and delicious...the maid service was excellent..our room was cleaned daily and restocked with clean towels. Staff was very friendly...when next I visit Miami this will be my hotel of choice.
Comment from Hotel Management
Jun 15, 2017 by Yeleynis, Hotel Management
Thank you for choosing Best Western Plus Doral. We appreciate your feedback and are delighted to know you had a great stay. We look forward to welcoming you back soon! Best regards, Yeleynis De La Barca Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Trinidad

Nice hotel.Staff helpful and friendly.

Posted May 10, 2017
Shuttle service to malls and airport was excellent. We wanted to go to bed bath & beyond and the driver was kind enough to drop us even though it was not one of the stops. Great service.
Comment from Hotel Management
Jun 15, 2017 by Yeleynis, Hotel Management
Thank you for choosing Best Western Plus Doral. We appreciate your feedback and are delighted to know you had a great stay. We look forward to welcoming you back soon! Best regards, Yeleynis De La Barca Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 5, 2017
Pros: It was clean and comfortable.
Cons: nothing
Location: Airport was close by.
Staff was friendly and very accommodating. Room was very clean, spacious, and comfortable.
Comment from Hotel Management
Jun 15, 2017 by Yeleynis, Hotel Management
Thank you for choosing Best Western Plus Doral. We appreciate your feedback and are delighted to know you had a great stay. We look forward to welcoming you back soon! Best regards, Yeleynis De La Barca Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 24, 2017
Friendly, helpful staff. Easy access to nearby malls and restaurants. Hotel breakfast was enjoyable and options were appealing
4 out of 5
Recommended
for Everyone
by A verified traveler from Tampa, Fl

Close to connecting hi ways, easy to get to places

Posted Apr 12, 2017
Pros: Location.
Cons: Larger closet space and a little bigger micro and fridge.
Location: Did not use, visiting family.
Room was ok, except for a not too firm mattress, a very small closet, a mini refrigerator and a very tiny micro.
4 out of 5
Recommended
for Everyone
by A verified traveler from Caribbean

Nice hotel. Walking distance from restaurants.

Posted Mar 26, 2017
Pros: As mentioned
Cons: The pick-up times for the shuttle.
Location: Many restaurants. Malls close-by.
We liked the location, the breakfast,the cleanliness, and the friendly staff, especially some at the front desk. The free shuttle always came but sometimes required a long wait and reminder calls to the hotel. I would definitely recommend and return.
3 out of 5
Recommended
for Everyone
by A verified traveler from Tokyo

Disappointed to shuttle bus

Posted Mar 19, 2017
Room is big, breakfast is good. However, disapointed to shuttle bus.?they have 2 times to go to mall, comeback to hotel from mall is one time at 9:00pm. To the airport every 2 hours. They say Every hour between 4:00pm and 10:00pm, but it was not true.
3 out of 5
by Robert

This traveler left a rating score only Posted Mar 18, 2017 on Hotels