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Reviews of Best Western Premier Miami Intl Airport Hotel & Suites Coral Gables

3 out of 5
Best Western Premier Miami Intl Airport Hotel & Suites Coral Gables
4100 W Flagler Street, Miami, FL

Reviews

8.0

Very Good

Rating 10 - Excellent. 649 out of 1282 reviews" "
Rating 8 - Good. 294 out of 1282 reviews" "
Rating 6 - Okay. 127 out of 1282 reviews" "
Rating 4 - Poor. 79 out of 1282 reviews" "
Rating 2 - Terrible. 133 out of 1282 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for an overnight stay .
Stayed 1 night in Apr 2024

10/10 Excellent

Erika

Stayed 1 night in Apr 2024

10/10 Excellent

Arlene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was very nice, it was supper clean and convenient location
Stayed 1 night in Apr 2024
Response from FOM on Apr 16, 2024
thank you for your feedback

8/10 Good

quinton

Liked: Cleanliness, property conditions & facilities
Over all nice a convenient
Stayed 1 night in Apr 2024
Response from FOM on Apr 16, 2024
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10/10 Excellent

Felicia

Traveled with partner
Liked: Staff & service, amenities
Staff were very nice and helpful. The carpets were stained but otherwise the hotel seemed clean. I heard doors slamming after 2300 and could hear the room next door talking.
Stayed 1 night in Apr 2024
Response from FOM on Apr 15, 2024
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4/10 Poor

Elena Roxana

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is the worst hotel we stayet so far. The washroom looked like it was flooded and the smell was terrible. The carpet in the room was also wet. We got to the hotel very late and we were very tired otherwise we would have left!! The only good thing about the room was the bed. In the morning the cleaning staff were making lots of noise and woke us up.
Stayed 1 night in Apr 2024
Response from FOM on Apr 15, 2024
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6/10 Okay

Michelle

Traveled with family and small children
Close to airport
Stayed 2 nights in Apr 2024
Response from FOM on Apr 15, 2024
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8/10 Good

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only no positive was the toilet have issue to flush and sink stucked.
Stayed 1 night in Apr 2024
Response from FOM on Apr 15, 2024
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10/10 Excellent

Karl

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and helpful and the room was comfortable. Only complaint in the morning we went to the restaurant on site and there were 12 other people in the restaurant, it was a flight crew, and we sat there for almost 20 minutes and no one came over to take our order, they only helped the flight crew. We eventually got up and left.
Stayed 1 night in Apr 2024
Response from FOM on Apr 15, 2024
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8/10 Good

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Room are clean and spacious
Stayed 1 night in Apr 2024
Response from FOM on Apr 15, 2024
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10/10 Excellent

CLAUDIO, MIAMI

Liked: Cleanliness, staff & service, property conditions & facilities
Very convinient for the airport,secure and great parking!
Stayed 1 night in Apr 2024
Response from FOM on Apr 15, 2024
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10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the location.
Stayed 2 nights in Apr 2024
Response from FOM on Apr 15, 2024
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6/10 Okay

Charpata

Disliked: Staff & service, amenities, property conditions & facilities
The shuttle service was horrible! I arrived to Miami Airport and went to the designated complimentary shuttle service area around 7:15pm to get to your hotel. When I arrived to the designated area according to the hotel's pre-recorded transportation message, I waited an hour before noticing that no shuttle for your hotel showed up. I called the hotel to see if the shuttle was on its way. Front Desk said that driver was on his way. Driver should be there in 20 minutes. But driver did not show up. I called Front Desk again and lady told me that driver was on his way. The driver did not get to my area until after 10:00pm. Very inconvenient! According to the schedule, a shuttle is supposed to come every 1/2 hour on the hour and it takes 15-20 minutes to get to the hotel. It seems thay better coordination is needed quick fast and hurry! The problem here was that the recorded transportation needs to be updated to include a statement that says, once you arrive to the airport, contact front desk of the hotel so that the hotel front desk clerk can dispay a driver to the airport.
Stayed 1 night in Apr 2024
Response from FOM on Apr 10, 2024
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6/10 Okay

alan

Traveled with family
Liked: Staff & service, property conditions & facilities
Had to pay $16 for 1 night parking
Stayed 1 night in Apr 2024
Response from FOM on Apr 10, 2024
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10/10 Excellent

Roseann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff very friendly I enjoyed the restaurant there
Stayed 2 nights in Apr 2024
Response from FOM on Apr 10, 2024
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10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Our flight was canceled and had to book two more nights in Miami. This hotel was near the airport so we booked our stay here. It is clean, safe, staff was nice, has nice amenities.
Stayed 2 nights in Apr 2024
Response from FOM on Apr 10, 2024
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6/10 Okay

Ilznayara

Liked: Cleanliness, property conditions & facilities
I went to Miami to have plastic surgery and the Clinic recommended this hotel to me. When I returned from surgery it was early in the morning and there was no wheelchair available. As he had operated, he got blood on the sheets and towels. They charged me for new sheets and towels. 350 dollars. If the hotel partners with a clinic, how can it not offer a wheelchair to customers and how can it charge for new sheets?
Stayed 3 nights in Feb 2024
Response from FOM on Apr 10, 2024
good morning, just to let you know we are not affiliated with any plastic surgery place, we are not an hospital, we dont have to offer wheelchairs, our registration card states that, if guest stain sheets with blood, guest will be charged 350.00 for damages

10/10 Excellent

Alfredo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 5 nights in Mar 2024
Response from FOM on Apr 10, 2024
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6/10 Okay

Erin

A lot of road traffic noise at night
Stayed 2 nights in Apr 2024
Response from FOM on Apr 10, 2024
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10/10 Excellent

CLAUDIO, MIAMI

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean & close to the Airport.Great Parking.Will keep coming back to this property.
Stayed 1 night in Apr 2024
Response from FOM on Apr 10, 2024
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2/10 Terrible

Kathrine

Traveled with group
Disliked: Cleanliness, staff & service
Food was like rubber. Like it was frozen. Even the eggs. Needed towels and they never came and asked me to come get them
Stayed 1 night in Mar 2024
Response from FOM on Apr 1, 2024
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10/10 Excellent

Yesica, Oviedo

Stayed 1 night in Mar 2024

10/10 Excellent

Angel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Mar 2024
Response from FOM on Apr 1, 2024
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8/10 Good

JACQUELYN

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Mar 2024
Response from FOM on Mar 28, 2024
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10/10 Excellent

Winsbut

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Things were perfect.
Stayed 3 nights in Mar 2024
Response from FOM on Mar 28, 2024
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10/10 Excellent

Oneal Molina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really nice hotel and restaurant
Stayed 1 night in Mar 2024
Response from FOM on Mar 28, 2024
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10/10 Excellent

CLAUDIO, MIAMI

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to the Airport. Easy parking, safe and quite.
Stayed 1 night in Mar 2024
Response from FOM on Mar 28, 2024
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4/10 Poor

Steven

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
I ESPECIALLY HATE HIDDEN fees, when I spend over $160. to spend the night in a motel, I DONT want to be surprised by a fee to park in the parking lot. PERIOD
Stayed 1 night in Feb 2024
Response from FOM on Mar 28, 2024
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10/10 Excellent

Starla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean, friendly staff, and great location!
Stayed 5 nights in Mar 2024
Response from FOM on Mar 28, 2024
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2/10 Terrible

Kathrine

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
3 of us stayed in the room and only 2 towels. Called for more and they said they will send some up and 45 minutes later called again and they said house keeping isn’t here till 9 and asked me to come down to get some. Then the breakfast service was horrible. Waited 20 for an order and everything tasted rubber and bad. Then waited 30 minutes to get our check.
Stayed 1 night in Mar 2024
Response from FOM on Mar 26, 2024
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10/10 Excellent

trudy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from FOM on Mar 26, 2024
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8/10 Good

Gabriel, San Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Too expensive for the price
Stayed 1 night in Mar 2024
Response from FOM on Mar 26, 2024
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10/10 Excellent

Herman

Stayed 1 night in Mar 2024
Response from FOM on Apr 15, 2024
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2/10 Terrible

Brandon

Stayed 1 night in Mar 2024
Response from FOM on Apr 15, 2024
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10/10 Excellent

Karla

Liked: Amenities, property conditions & facilities
Na
Stayed 1 night in Jan 2024
Response from FOM on Mar 21, 2024
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6/10 Okay

Kenya

Traveled with family
Disliked: Staff & service, amenities
It was ok for the time i needed to stay there.
Stayed 1 night in Mar 2024
Response from FOM on Mar 21, 2024
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10/10 Excellent

JOSHUA

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay enjoyed my time
Stayed 7 nights in Mar 2024
Response from FOM on Mar 21, 2024
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10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alex at Front Desk was great. Do not understand why the bar closes at 5pm. Thank you for the free coffee.
Stayed 2 nights in Mar 2024
Response from FOM on Mar 21, 2024
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10/10 Excellent

Deese

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Hotel was bright and clean. Room was very clean and comfortable. Staff was obviously busy, but managed. I had issues with purchasing a movie and contacted front desk. I was told I would receive a call back twice, but never did. That was the only negative.
Stayed 1 night in Mar 2024
Response from FOM on Mar 21, 2024
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6/10 Okay

Alexander

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from FOM on Mar 21, 2024
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10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service!! Very accommodating and went out of their way to accommodate us with a lovely room. 10/10 experience
Stayed 2 nights in Mar 2024
Response from FOM on Mar 21, 2024
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10/10 Excellent

Ronnie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was pleasant
Stayed 1 night in Feb 2024
Response from FOM on Mar 21, 2024
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8/10 Good

robert

Liked: Cleanliness, staff & service, property conditions & facilities
The property was easily accessible. The view was beautiful from the seventh floor room and the beds were very comfortable. I would have appreciated a vegetarian option for breakfast. One of the elevators was out of service. The pool was clean and was very enjoyable, as was the fitness room. Overall, it was very nice stay.
Stayed 1 night in Feb 2024
Response from FOM on Mar 21, 2024
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8/10 Good

Marianne, Prior Lake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from FOM on Mar 21, 2024
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10/10 Excellent

Zuly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from FOM on Mar 21, 2024
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10/10 Excellent

Shante

Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean and location perfect
Stayed 4 nights in Mar 2024
Response from FOM on Mar 21, 2024
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8/10 Good

Kacper

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a decent hotel for the price. The AC in the room was very loud but everything else was fine.
Stayed 1 night in Mar 2024
Response from FOM on Mar 21, 2024
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8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from FOM on Mar 21, 2024
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2/10 Terrible

Karen

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It was cheap. You can hardly understand some of the staff members you couldn't sleep because the maids were in the hallways talking so loud or in the other rooms talking so loud they were congregating and j conversating ,when they needed to be quiet and just working !Sometimes people want to sleep during the day. We be on vacation we need our rest. We couldn't do that at that hotel because the maids were so loud they were making so much noise, they were hitting the walls with the vacuum cleaner so loud it shook ....they were talking way too loud they were very inconsiderate in the morning afternoon way too much talking and talking way too loud I couldn't get any sleep! Worst hotel I've ever stayed at ever
Stayed 2 nights in Mar 2024
Response from FOM on Mar 21, 2024
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10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from FOM on Mar 21, 2024
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