Not a good idea
Posted Jan 14, 2017
Check-in is handled by guests mobbing the front desk. Who is first isn't likely to matter. Other guests pressed against you and standing next to you through check-in process seeing all your private information, which clerk leaves lying there or announcing out loud.
Elevators smell like ashtrays. A/C has no temp markings. Asked for extra blanket, waited half hour and had to call again.
Hotel Restaurant food was terrible, after giving payment coupon to hostess, another hostess came over to admonish me that the food wasn't complimentary, that I had to pay for it. I told her I already gave the coupon, no apology or customer service.
Pros are comfortable bed, excellent grooming products, very helpful security guard and check-out clerk (no guests in line).
Comment from Hotel Management
Jan 16, 2017 by General Manager, Hotel Management
Thank you for staying at our hotel and for the constructive comments. We are sorry for the poor service you received from our associates. This is certainly not the type of service our hotel is known for, and we understand your frustration. We appreciate your feedback and want you to know that we are committed to making sure we don't repeat what you experienced during your stay. We hope you will give us another chance to serve you and provide you with a better experience.