Outdoor pool, free cabanas, sun loungers

Reviews of Circa 39 Hotel Miami Beach

3.5 out of 5
Circa 39 Hotel Miami Beach
3900 Collins Avenue, Miami Beach, FL

Reviews

8.6

Excellent

Rating 10 - Excellent. 533 out of 1007 reviews" "
Rating 8 - Good. 285 out of 1007 reviews" "
Rating 6 - Okay. 106 out of 1007 reviews" "
Rating 4 - Poor. 35 out of 1007 reviews" "
Rating 2 - Terrible. 48 out of 1007 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked this hotel! It was close to the beach, away from crowds in south beach, and the staff/service was great. The 1hr bike rentals were nice and the chair/umbrella rentals were good too. Just keep in mind there is a required $45/day resort fee. I understand that it helps with some of these services but I wish it that was better advertised because it surprised me when I arrived.
Stayed 4 nights in Apr 2024

6/10 Okay

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a corner room with lots of windows, which was great but there were no drapes to block the light so we were up at dawn. Also no real thought was put into charging electronics. We had to plug our stuff in all over the place
Stayed 2 nights in Apr 2024

8/10 Good

Lanette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was beautiful! Close to beach!
Stayed 2 nights in Apr 2024

10/10 Excellent

Stoyan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and very nice people there!
Stayed 5 nights in Mar 2024

10/10 Excellent

william

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tonzi at the front desk was exceptionally helpful and went out of her way to ensure my stay was perfect. Great hotel, great price and great location
Stayed 1 night in Apr 2024

8/10 Good

Antonio

Had to change room 2 time for a good one
Stayed 4 nights in Mar 2024

10/10 Excellent

NICOLE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time Great time Love the staff and location
Stayed 3 nights in Mar 2024

8/10 Good

Marine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bartender and front staff were great!! Location was perfect
Stayed 2 nights in Mar 2024

4/10 Poor

Stephanie

Stayed 1 night in Mar 2024

8/10 Good

Jane

Liked: Cleanliness, amenities, property conditions & facilities
Clean hotel and comfortable bed. Expensive public car park but that is Miami not the hotel!
Stayed 3 nights in Mar 2024

10/10 Excellent

Kelly

Traveled with family
The check-in was quick and easy
Stayed 1 night in Mar 2024

10/10 Excellent

Lynne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 4 nights in Mar 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fun week. The bikes were great to get around easy. The staff were friendly and loved the Happy Hour options.
Stayed 4 nights in Mar 2024

6/10 Okay

Francisco, Dallas

Disliked: Staff & service
For a VIP property I expected more. Not a LGBTQ hotel. They need to have diversity training.
Stayed 3 nights in Mar 2024

6/10 Okay

lisbet

Traveled with partner
Liked: Staff & service
Staff was great but property needs updating
Stayed 2 nights in Mar 2024

8/10 Good

Ruben

Stayed 1 night in Mar 2024

10/10 Excellent

Tasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Edgardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful.
Stayed 3 nights in Mar 2024

10/10 Excellent

Carmela

Liked: Cleanliness, staff & service, property conditions & facilities
Most of the staff were really nice and helpful! I would definitely recommend Circa 39 in Miami. It’s family-friendly also it’s close to the beach
Stayed 3 nights in Mar 2024

10/10 Excellent

Louisina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very welcoming and helpful. Highly recommend and would love to go back personally myself again. Thank you for making my vacation stay wonderful
Stayed 3 nights in Mar 2024

2/10 Terrible

Anna

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
In need of major renovations, toilet broke 3 times in 8 day stay. Housekeeping was awful…
Stayed 9 nights in Feb 2024

10/10 Excellent

Esther

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful stay but the room was very small.
Stayed 3 nights in Feb 2024
Response from Customer Service on Mar 2, 2024
Esther, thank you for your review. We're glad you appreciated the beauty of Circa 39 Hotel and had an overall pleasant stay with us. We are noting your feedback about the room size, and we commit to ensuring your comfort during your next stay. We hope to exceed your expectations in terms of overall experience, cleanliness, and service from our dedicated team.

10/10 Excellent

Bshara

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Customer Service on Feb 24, 2024
Bshara, thank you for your terrific rating of Circa 39 Hotel on Expedia. We're delighted to see that your overall experience with us was positive. It's evident that our team made a great impression with their service and that the cleanliness, maintenance, and upkeep met your standards. Perhaps you had a chance to enjoy our pool during your stay as well. We trust you enjoyed your arrival and overall stay. Should you return to Miami, we hope to welcome you back.

10/10 Excellent

Anne Marie, COLORADO SPRINGS

Stayed 2 nights in Feb 2024

6/10 Okay

Timothy

Traveled with partner
Liked: Staff & service
I rated this hotel stay as a 3 star mainly because the nights were extremely noisy with the room above until 3am and even outside street repair at 2am. The highlight was the bartender who was very personable and timely. Even he felt understaffed. The room wasn’t too bad but could have been cleaned better. Ran out of Kleenexes the first day and was never replaced. The side lamp bulb was burnt out and never replaced. The a/c was blowing directly on our faces. Both of us got colds. Restaurants around the hotel were overpriced and the food tasted so so. Loved the pizza place though. Service impeccable and food great. It was pizza though.
Stayed 5 nights in Feb 2024
Response from Customer Service on Feb 21, 2024
Timothy, we appreciate your balanced feedback from your stay at Circa 39 Hotel. It's gratifying to hear your satisfaction with our bartender's service; his commitment to being personable and timely truly embodies our team's values. Acknowledging your remarks on noise disturbances, we endeavor to maintain a peaceful environment but understand that external factors can interfere at times.In relation to your room experience, we recognize the importance of maintaining a high level of cleanliness and upkeep. We'll take your remarks into consideration for improvements. Your comments regarding the amenities such as tissues and light bulbs align strictly with our own standards of ensuring a seamless experience.Regarding the a/c setup and subsequent discomfort, we are truly sorry. Your feedback aids in our continuous efforts to improve our overall guest experience. It's wonderful to know you found exceptional service and enjoyed your meal at the local pizza place. We hope to have the pleasure of welcoming you back at Circa 39 Hotel and strive to better your experience.

8/10 Good

Chad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You get a lot of bonus stuff like free beach access, towels, chair/umbrella, bike rental, even specialty cocktails. If you're after beach and boardwalk access this place is nice but the area around the hotel is not the best as far as things to do, places to eat. Good food at the hotel but pricey. The water pressure was terrible in our room - and it was a corner suite even :(
Stayed 1 night in Feb 2024
Response from Customer Service on Feb 25, 2024
Chad, we appreciate you highlighting the added perks at Circa 39 Hotel. We're pleased knowing you took full advantage of the beach access, umbrella, and bike rental amenities. We understand the surrounding area may not have fully met your expectations, and that your in-room dining experience was somewhat dear, as well as some issues with the water pressure in the suite. Your comfort is important to us, and we continually strive to maintain and enhance our guest rooms for optimal comfort. Thank you for sharing your overall experience, and we look forward to welcoming you back, perhaps to experience our well-maintained pool next time.

4/10 Poor

Kathy, lakeland

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
There is no parking for this hotel, the only options for parking is a lot that is $40 a day, or a parking area that is cheaper, but it is quite a walk back to the hotel. Wish I was informed of this prior to making my reservation. On Expedia when I booked my reservation, the Resort fee was $88.92, but when I arrived, they charged me $100. The hotel was clean and very nice, but watch out for extra charges they don’t make visible.
Stayed 2 nights in Feb 2024

10/10 Excellent

Diala

Stayed 3 nights in Feb 2024

10/10 Excellent

Sherry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great vibe and spacious rooms!
Stayed 2 nights in Feb 2024
Response from Customer Service on Feb 15, 2024
Sherry, thank you for your kind words on Expedia. We're glad that you enjoyed the unique ambiance and roomy accommodations at Circa 39 Hotel. Our team strives to ensure all our guests are satisfied with our services, overall experience, and particularly the maintenance and upkeep of our rooms. It's heartening to hear that we met your expectations! We look forward to welcoming you back.

10/10 Excellent

Hisham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, good experience.
Stayed 7 nights in Feb 2024
Response from Customer Service on Feb 15, 2024
Hisham, it's delightful to know you enjoyed your stay at Circa 39 Hotel. Your satisfaction with the service provided by our dedicated team verifies their commitment to ensuring guests have a splendid experience. We're pleased that every facet of your visit, from arrival to cleanliness, contributed to a positive overall experience. We hope to welcome you back in the future.

2/10 Terrible

kathy

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worse experience ever. I found a bug on the 2nd night and told the front desk. Ive been calling and emailing them about my terrible experience and no one is taking action. Im beyond upset and asking for refund. I have the pics and video of the bug for the proof.
Stayed 2 nights in Jan 2024

8/10 Good

Carlos

Stayed 3 nights in Feb 2024

10/10 Excellent

roselle, West Palm Beach

Stayed 2 nights in Feb 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cool place thank you!
Stayed 2 nights in Feb 2024
Response from Customer Service on Feb 12, 2024
Matthew, it's terrific to know you found Circa 39 Hotel to be a super cool place. We appreciate your kind words and hope that you were satisfied with our associate services, the cleanliness of the hotel, and the overall experience. We thank you for your recognition and look forward to welcoming you back, perhaps for a relaxing dip in the pool next time!

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Customer Service on Feb 13, 2024
We appreciate your lovely rating, Rebecca!The satisfaction of our guests is important to us so we can't wait to see you back again at Circa 39 Hotel soon. We want to share an even more fantastic experience with you next time.Thanks again for taking the time to leave your feedback!

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Michael, Etobicoke

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location across from the beach, good food & friendly staff!
Stayed 3 nights in Feb 2024
Response from Customer Service on Feb 6, 2024
Michael, it's wonderful to know you enjoyed your stay at Circa 39 Hotel, particularly our prime location close to the beach, tasty cuisine, and welcoming associates. We are proud to offer a satisfying service, ensuring an exceptional overall experience from arrival to departure and it's wonderful to know that your stay reflected this. We appreciate your feedback and look forward to your return.

8/10 Good

Deborah, Holbrook

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good. The room was nothing special but the pool was very nice and had a bar right next to it and they’d bring you drinks and food poolside. Walking distance to beach with chairs included. Bikes also on site. The restaurant was also cute with very good food. Would stay again.
Stayed 3 nights in Jan 2024
Response from Customer Service on Feb 2, 2024
Deborah, we appreciate your feedback on your stay at Circa 39 Hotel. It's great to hear that you enjoyed our pool area, complete with poolside food and beverage service, and our convenient proximity to the beach. Our on-site bikes and restaurant offerings only add to the overall experience and we're glad this aspect resonated with you. Knowing you had a satisfactory visit and that you plan on returning brings us immense joy. We look forward to your next stay, continually striving for excellence in service and cleanliness.

10/10 Excellent

Marny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Customer Service on Feb 1, 2024
Marny, thank you for your excellent rating of the Circa 39 Hotel. We trust that your arrival was smooth, your experience was satisfying, and the service from our team enhanced your stay. We hope the cleanliness of our facilities, our well-maintained pool area, and overall upkeep met your expectations. We eagerly anticipate the opportunity to provide another memorable experience on your next visit.

8/10 Good

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is cute and comfy with the bar and fluffy couches adjacent to check-in. The pool is of a good size for a small property and is heated. The staff was very welcoming and friendly, in particular Gino and Paolo at registration and Hector at the bar. There was another guy who was friendly at check-in, but i didn't get his name. The room had a cool vibe and was functionally laid out. Lastly, the bed was comfy! This hotel is a great value with great people working within who care about their jobs and work to make a pleasant stay for the guests.
Stayed 2 nights in Jan 2024
Response from Customer Service on Jan 28, 2024
Daniel, your words are music to our ears! It's great to know you found Circa 39 Hotel to be delightful, cozy, and well-designed. The presence of our warm, welcoming colleagues like Gino, Paolo, and Hector, clearly added to your contentment. We're pleased you were happy with your room and that you enjoyed our heated pool. Ensuring the comfort and satisfaction of guests is indeed a priority for our team. Your compliments about the good value of our hotel are highly appreciated. Thank you for choosing Circa 39 Hotel, we look forward to your next stay.

8/10 Good

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff. Perfect location.
Stayed 4 nights in Jan 2024
Response from Customer Service on Jan 23, 2024
Michelle, thank you for sharing your positive comments regarding your stay at Circa 39 Hotel. We're delighted you found our team highly accommodating and were satisfied with the hotel's location. We're committed to providing a clean environment and maintaining the upkeep of our facilities to enhance the overall experience of our valued guests like you. Here's to welcoming you back soon for another memorable visit.

2/10 Terrible

Tiffany

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
I liked the property very nice. My room Was pretty but unfortunately. I tried to contact the front desk for days about the cockroaches we witnessed. They did not answer til I was home from Vacation which was 5 days. They also only refunded me 100$ which they never cleaned my room and also never awnsered me about the roaches but charged me everyday for fees of house keeping which I never received. The manager never contacted me back I had to keep calling and then the front desk is the one who said that I was refunded a 100$ The parking is horrible because you have to pay for parking by the min and if you miss it by a minute the police gives you a ticket for 40$. So on top of paying for parking we had to pay tickets to the city cause at night it’s only a 3-5 hour paying period then you have to pay all over again. Meaning they want you to wake up mid night to restart your payment for parking. So it wasn’t such a good experience I wouldn’t book here again unless it was my last resort. Which is sad because it was very nice and very close to everything walking distance to the beach. If they refunded me at least the house keeping fee I would of not wrote this review but since they didn’t even respond with respect after me containing them everyday sorry but it’s only fair

8/10 Good

Hodaya

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Customer Service on Jan 19, 2024
Hodaya, we appreciate you taking the time to review your stay at Circa 39 Hotel. We're glad to hear that our services contributed positively to your overall experience. We strive to provide top-notch cleanliness, a seamless arrival, and diligent maintenance and upkeep throughout our property. Our associates take pride in delivering this level of service. Thank you for your rating and we look forward to welcoming you back in the future.

8/10 Good

Rayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Customer Service on Jan 18, 2024
Thank you for the amazing rating, Rayne!We are delighted to see that you had a wonderful time at Circa 39 Hotel. We're so glad that you felt nicely accommodated during your stay, and we look forward to a future visit from you!

10/10 Excellent

Tess

Stayed 6 nights in Jan 2024
Response from Customer Service on Feb 6, 2024
Thanks for the fantastic rating, Tess!It's outstanding we could exceed your expectations during your stay at Circa 39 Hotel. We're all looking forward to your next stay with us.

10/10 Excellent

Brandon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
9/10 overall
Stayed 1 night in Jan 2024
Response from Customer Service on Jan 15, 2024
Thanks for the great rating, Brandon!We are always working very hard to provide the best experiences for all of our guests. It's great to see that you enjoyed yourself! We hope you plan on visiting Circa 39 Hotel soon, we'd love to have you back!

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room Great bed
Stayed 5 nights in Jan 2024
Response from Customer Service on Jan 15, 2024
Maria, we're overjoyed to learn of your positive overall experience at Circa 39 Hotel. It's delightful to know you appreciated the beauty of our rooms and the comfort of our beds. We're glad that you were satisfied with the service and the cleanliness of our hotel. We hope your arrival was smooth and that you were able to enjoy our pool and the maintenance and upkeep of our facilities. Your feedback is immensely valuable and we look forward to welcoming you back soon.

10/10 Excellent

Mariane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect, the pool area, the bar, the proximity of the beach... We would go back anytime!
Stayed 4 nights in Jan 2024
Response from Customer Service on Jan 13, 2024
Mariane, thank you for your wonderful feedback. We're thrilled to hear that your overall experience at Circa 39 Hotel was perfect, including the satisfaction with our pool area and the bar. We're also glad that our convenient location near the beach added value to your stay. Looking forward to your return anytime!

10/10 Excellent

Stacey, Cicero

Stayed 1 night in Jan 2024
Response from Customer Service on Jan 13, 2024
Stacey, your perfect score is most appreciated! We're absolutely thrilled to know that your overall experience at Circa 39 Hotel was to your satisfaction. It's fantastic to infer from your rating that our team, cleanliness, and services offered met your expectations. The upkeep of our property, as well as facilities like the pool, are crucial aspects we take pride in maintaining. Your feedback helps us continuously strive for excellence. We are eager for your return visit and thank you once again for your kind recognition.