No help was offered with luggage. The room was poorly kept up: reonlaede pieces of grout came off during a shower. The bed linens were nubby and had several large holes in at least two places.
Comment from Hotel Management
Feb 14, 2017 by Alma, Hotel Management
We are disappointed to hear about your disagreeable experience at our hotel. Please note that although we do have bellmen to assist with the luggage you may have unfortunately arrived at a time where they were busy with other guests. We have also forwarded your notes to our maintenance and housekeeping department so that they can remedy the situation you encountered.