Ratings based on 781 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
89% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
3.8 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from chicago

party hotel

Posted Aug 24, 2015
Pros: very clean in the middle of south beach
Cons: not have to pay 200.00 amentity charge
Location: right in the center of south beach
the hotel is very nice, staff was excellent and very accomodating, the rooms are nice and clean but VERY small. This is a hotel that is gear for single people or couples that have come to party. The only negative thing was we had drunk neighbors that were loud in the hallway all night and knock on our door, but if you come to south beach for a party and most people do this is the place to stay at
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel! Great customer service!

Posted Aug 23, 2015
I am big on Customer service so I was very pleased with customer service at the hotel! Staff was very friendly!
4 out of 5
Recommended
for Everyone
by A verified traveler

Perfect location!

Posted Aug 20, 2015
Domingo and Adam at guest services were awesome accomidating. Everything was perfect. Housekeeping was also on point.
1 out of 5
by A verified traveler from new jersey

Over priced, uncomfortable beds, and rude staff

Posted Aug 19, 2015
On the surface it seems like a great place to stay and have a good time. It's already very expensive, and everything is set up to have to tip again or spend more money. There is no refrigerator in the room, and if you want ice , you have to call down and have someone (expecting a tip) come bring it to you. The beds are old and uncomfortable . After I complained once, suddenly everyday my key would stop working and I would have to go down to the desk, I felt so uncomfortable I left a day early and stayed somewhere else
4 out of 5
Recommended
for Everyone
by A verified traveler

Ocean Drive

Posted Aug 18, 2015
This hotel is in the heart of South Beach. Great customer service. Fast and easy check in. And the complimentary cocktail doesn't hurt either lol
3 out of 5
by A verified traveler from miami

A lot of noise and the beds were not well done

Posted Aug 13, 2015
Noise and Beds were not well done. There were sand in our beds plus hair
1 out of 5
by A verified traveler

Never would I stay here again!

Posted Aug 4, 2015
For one the rooms are about the size of a tuna can, and that's being nice! This room didn't even have a refrigerator and the hotel doesn't even have an ice maker. Every time we needed ice we had to call the front desk and ask for a bucket of ice. Housekeeping was the WORST! Our rooms were dirty even after they had been "cleaned". There was a stain on the sheet that they didn't even change. I had to leave a note on the bed asking them to change the stained sheet smh. I could on & on but I'm not. Overall I would NEVER stay at this place again. I would however go there to party because that's pretty much all its meant for.
4 out of 5
Recommended
for Everyone
by A verified traveler from south ozone park, NY

Nice staff, close to beach, small room

Posted Jul 28, 2015
Nice hotel friendly staff but small room. Pool was not clean and very small, swimming isn't possible. Location is great
5 out of 5
Recommended
for Everyone
by A verified traveler from Brooklyn, NY

I have a great time every time I stay there.

Posted Jul 21, 2015
Friendly staff. Beautiful view. The room was very clean. Steps from the beach.
5 out of 5
Recommended
for Everyone
by A verified traveler from Harvest, Al

Great place

Posted Jul 20, 2015
Everything was nice. When I go back to Miami I plan on staying at the Clevelander. Happy hour is great.