Ratings based on 378 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified ReviewsThey paid and stayed. We double-checked.
by A verified traveler from Houston, TX
Excellent location for business at FIUPosted Jun 25, 2016
Pros: Location, Staff attention. Cleaning crew was very dedicated but the facility is a little oldish
Cons: Breakfast could be improved. The restaurant is a little small for the amount of people staying.
Location: Came for business at FIU
It was a pleasant one in general. TV signal was really poor but everything else was good.
by Toni from Jacksonville
Convenient and ComfyPosted Apr 18, 2016 on Hotels
We had a nice overnight stay. The room was very spacious. Staff was very friendly. Breakfast was good.
Horrible Customer ServicePosted Apr 18, 2016 on Hotels
Upon check in at the hotel. Agent said I didn't have a reservation. I gave my name and hotels.com reservation and he said that he couldn't pull it by that reservation number. I had to call hotels.com, wouldn't call for me, he wasn't busy being that it was 10pm at night. Finally gave me a number to call for hotels.com. That's horrible customer service.
by Renato from Portugal
Um hotel a escolher...Posted Mar 30, 2016 on Hotels
Hotel free style, com boa localizacao, tranquilo. É com certeza em uma futura viagem, o hotel elegido!
by James from Tampa
Clean and good valuePosted Mar 28, 2016 on Hotels
Very clean hotel, great beds and friendly service
by A verified traveler from NC
Nice hotelPosted Mar 23, 2016
Nice hotel. Have stayed at Comfort Suites many times. This us the first time I have experienced issues with room cleanliness. There was toothpaste on the bathroom door and dirt on the bath/shower wall. The iron was rusted and did not heat, and there was a sign with a disclaimer on the wall indicating the iron was simply a convenience and the hotel was not responsible for any damage to clothing so they were obviously aware of the issues. Otherwise, the room was what you would expect.
by A verified traveler
Terrific service.Posted Mar 22, 2016 on Hotels
The hotel and service was excellent.
by A verified traveler from jac
Comfortable soft bedsPosted Mar 20, 2016
Aside from the room confusion .... The hotel is easy access to Turnpike for a quick in and out travel. Room is nice and clean bed is comfortably soft.
by Andrew from Brighton, England
Fine - but why is it so expensive ?Posted Mar 13, 2016 on Hotels
The hotel is close to the turnpike and Bird Road. The small business centre was useful for printing documents. The breakfasts were fine - but I don't like that the breakfast uses disposable plates etc - that cannot be environmentally sound. I don't understand why the hotels in that area are so expensive.
by Anita from Dübendorf Switzerland
Our Jump into the pastPosted Mar 11, 2016 on Hotels
All the staff is extremly helpful, nothing is too much and all is done with a presonal touch and smile.A big thanks goes to the front desk staff, espacially to Dafne:-). We loved the pool(warm water) and the outdoor Spa pool. The room has a very pleasant size, comfortal beds, space for luggage and much more. Nice breakfast buffet. Comfort Suites Miami: it lives up iis name!! We had stayed here as it was in the middel to all the places we went and so we stayed almost a week, had a base and didn't have to do and undo our luggage. 2 good restaurants just close: Nunzio's Italian food and Shorty's very good BBQ baby spare ribs.