外观

关于布里克尔 AKA 酒店的点评

5 out of 5
布里克尔 AKA 酒店
1395 Brickell Avenue, Miami, FL

点评

9.0

非常棒

10 分 - 超赞。216 条好评,共有 309 条点评" "
8 分 - 还可以。47 条好评,共有 309 条点评" "
6 分 - 一般。26 条好评,共有 309 条点评" "
4 分 - 很差。11 条好评,共有 309 条点评" "
2 分 - 糟糕。9 条好评,共有 309 条点评" "

9.4/10

清洁度

9.0/10

员工和服务

9.0/10

服务设施

9.2/10

住宿条件和设施

9.2/10

环保

点评

8/10 还可以

virginia

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff is friendly. The view was spectacular and the hotel is very close to many restaurants, bars and clubs.
2024 年 4 月入住 2 晚
Director of Operations 于 2024 年 4 月 21 日 的回复
Dear Virginia, Thank you for taking the time to share your experience at Hotel AKA Brickell. We're delighted to hear that you recognized the unwavering efforts of our devoted staff and enjoyed the spectacular view from our property. Our prime location near numerous restaurants, bars, and clubs is indeed a highlight for many of our guests. Your feedback is greatly appreciated, and we hope to have the pleasure of hosting you again in the near future.Alejandra Franco Director of Operations

10/10 超赞

Ranada

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful hotel and the staff is so accommodating.
2024 年 4 月入住 3 晚
Director of Operations 于 2024 年 4 月 18 日 的回复
Dear Ranada, Thank you for providing such a generous review of Hotel AKA Brickell. It is heartwarming to see that you enjoyed your stay and that our staff could contribute to your satisfaction! Providing exceptional service and ensuring our guests feel welcome is our top priority. Thank you for your kind words, and we look forward to welcoming you back for another exceptional stay in the future!Alejandra Franco Director of Operations

10/10 超赞

maria

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very beautiful hotel.
2024 年 4 月入住 1 晚
Director of Operations 于 2024 年 4 月 17 日 的回复
Dear Maria, We appreciate you being our guest at Hotel AKA Brickell. We strive to deliver an exceptional visit to every guest, and it is heartwarming to see that you enjoyed the charm of our property. Your kind words are much appreciated, and we hope to welcome you back soon for another enjoyable visitAlejandra Franco Director of Operations

8/10 还可以

Marco,Miami South Beach

满意:清洁度、服务设施、住宿条件和设施
Services in restaurant very slowly
2024 年 4 月入住 5 晚
Director of Operations 于 2024 年 4 月 17 日 的回复
Dear Marco, Thank you for reviewing your experience at Hotel AKA Brickell. We hope you enjoyed most of the aspects our hotel offers. However, we regret if the service at our restaurant fell short of your expectations. Your insights are invaluable, and we will address this with our team to ensure a more seamless experience for future guests. We would love to welcome you back soon for the flawless visit you deserve.Alejandra Franco Director of Operations

10/10 超赞

Xavier ricardo

满意:清洁度、员工和服务、住宿条件和设施
Nice
2024 年 4 月入住 2 晚
Director of Operations 于 2024 年 4 月 17 日 的回复
Dear Xavier, Thank you for choosing Hotel AKA Brickell. We are thrilled to receive your excellent rating and are pleased you had a pleasant stay. It was a pleasure having you as our guest, and we hope to accommodate you again soon.Alejandra Franco Director of Operations

10/10 超赞

Marlon

满意:住宿条件和设施,清洁度
2024 年 3 月入住 1 晚
Director of Operations 于 2024 年 4 月 12 日 的回复
Dear Marlon, We appreciate you taking the time to leave your generous rating regarding your recent visit to the Hotel AKA Brickell. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Alejandra Franco Director of Operations

10/10 超赞

Darren

满意:清洁度、员工和服务、住宿条件和设施
had the best time the night before our cruise, did it a few years ago too. definitely stay there than Downtown Miami
2024 年 3 月入住 1 晚
Director of Operations 于 2024 年 4 月 11 日 的回复
Dear Darren, Thank you for choosing Hotel AKA Brickell for your pre-cruise stay! We're delighted to hear that you had a fantastic experience with us. Your loyalty means the world to us, and we look forward to welcoming you back on your next visit!Alejandra Franco Director of Operations

8/10 还可以

Brenda

与家人出行
满意:员工和服务、服务设施、住宿条件和设施
La limpieza de los cuartos, se notaba todos los días y no dejaban aguas, jabones y la basura de las compras. También si final te cobran un tax extra por el servicio, esto no venía en las restricciones del hotel al contratarlo por la app. Al final lo comentamos y quitaron el cargo.
2024 年 4 月入住 4 晚
Director of Operations 于 2024 年 4 月 10 日 的回复
Dear Brenda, Thank you for sharing your experience at Hotel AKA Brickell. We're thrilled to hear that you found our rooms consistently clean and well-maintained. However, we apologize for any confusion regarding the charge and are glad we could resolve it to your satisfaction. Your feedback is invaluable, and we look forward to welcoming you back for another enjoyable stay.Alejandra Franco Director of Operations

6/10 一般

Kennetha

2024 年 4 月入住 3 晚
Director of Operations 于 2024 年 4 月 10 日 的回复
Dear Kennetha, Thank you for rating your visit with us. We are disappointed if you had any issues which kept you from thoroughly enjoying your stay. We would welcome another opportunity to show you our outstanding hospitality. We appreciate the feedback and hope to see you the next time you visit the area.Alejandra Franco Director of Operations

4/10 很差

Angela

与家人出行
满意:住宿条件和设施
不满意:服务设施,员工和服务
Me gusto que es grande olía bien No me gusto tener que ir siempre al piso 25 para llegar a mi habitación Las almohadas no me gustaron El horario de desayuno para terminar y en la noche el bar y restaurante tampoco cierran temprano
2024 年 3 月入住 5 晚
Director of Operations 于 2024 年 4 月 8 日 的回复
Dear Angela, We appreciate your positive feedback and are glad you found the size and ambiance of the hotel pleasing. However, we apologize for any inconvenience with the room location, pillows, and the timing of breakfast and dining services. Your comments are valuable, and we'll address these concerns to enhance our guests' experience. We hope to have the opportunity to welcome you back for a more satisfying stay in the future.Alejandra Franco Director of Operations

10/10 超赞

Arturo

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excelent
2024 年 3 月入住 4 晚
Director of Operations 于 2024 年 4 月 6 日 的回复
Dear Arturo, We are delighted you had an excellent experience at Hotel AKA Brickell and that we exceeded your expectations during your stay! Thank you for choosing us, and we hope to host you again soon.Alejandra Franco Director of Operations

10/10 超赞

Anisha

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Director of Operations 于 2024 年 4 月 8 日 的回复
Dear Anisha, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Hotel AKA Brickell.Alejandra Franco Director of Operations

10/10 超赞

Mayker

满意:员工和服务,清洁度
2024 年 3 月入住 1 晚
Director of Operations 于 2024 年 4 月 6 日 的回复
Dear Mayker, We're thrilled to see your great rating! Your satisfaction is important to us, and we are glad you enjoyed your stay at Hotel AKA Brickell. If you ever have any thoughts to share or if there's anything we can do to enhance your experience further, please don't hesitate to let us know. Thanks for choosing us for your time in Brickell; we hope to see you again soon.Alejandra Franco Director of Operations

10/10 超赞

FRANCINE

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Director of Operations 于 2024 年 4 月 6 日 的回复
Dear FRANCINE, It is wonderful to know you enjoyed everything about your time at Hotel AKA Brickell and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. We truly appreciate your kind rating, and we hope you will be able to stay with us again soon.Alejandra Franco Director of Operations

10/10 超赞

MASSIMO

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very clean and friendly staff.
2024 年 4 月入住 1 晚
Director of Operations 于 2024 年 4 月 5 日 的回复
Dear MASSIMO, At Hotel AKA Brickell, cleanliness and friendliness are our top priorities. We are delighted you enjoyed your stay and found our staff accommodating. Maintaining a clean environment and providing exceptional service are fundamental to our commitment to guest satisfaction. Thank you for your kind words, and we look forward to welcoming you back soon for another enjoyable experience.Alejandra Franco Director of Operations

10/10 超赞

Maria

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean, modern, great location!
2024 年 4 月入住 1 晚
Director of Operations 于 2024 年 4 月 4 日 的回复
Dear Maria, It is a pleasure to read your fantastic review about Hotel AKA Brickell. We are thrilled that you enjoyed the clean and modern room as well as our excellent location. On behalf of everyone here, we invite you to stay with us again the next time you visit the city!Alejandra Franco Director of Operations

4/10 很差

Filios,Brookline

商务旅客
不满意:服务设施,员工和服务
This is not really a hotel - it’s a condominium with some rooms turned into a hotel . Only one restaurant which is very expensive and limited menu and no amenities !!!
2024 年 3 月入住 4 晚
Director of Operations 于 2024 年 4 月 4 日 的回复
Dear Filios, Thank you for choosing our hotel for your recent visit. We appreciate your perspective. On behalf of our entire staff, please accept our apologies for not meeting your expectations. We make every effort to provide an exceptional stay for each of our guests; therefore, we are disappointed if this was not your experience. We hope you will consider giving us another chance the next time your travels bring you this way.Alejandra Franco Director of Operations

10/10 超赞

David

2024 年 3 月入住 4 晚
Director of Operations 于 2024 年 4 月 22 日 的回复
Dear David, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at Hotel AKA Brickell. We look forward to welcoming you back on your next visit!Alejandra Franco Director of Operations

8/10 还可以

JORGE RODRIGO

满意:清洁度、员工和服务、服务设施
2024 年 2 月入住 1 晚
Director of Operations 于 2024 年 4 月 17 日 的回复
Dear JORGE, We appreciate your generous rating. It is delightful to know that we were able to provide you with a great stay at Hotel AKA Brickell. Your satisfaction is our priority, and we hope to welcome you again soon for another memorable visit.Alejandra Franco Director of Operations

8/10 还可以

Martin

2024 年 3 月入住 2 晚
Director of Operations 于 2024 年 4 月 14 日 的回复
Dear Martin, We appreciate you leaving your generous rating regarding your recent visit to Hotel AKA Brickell. Your feedback is essential to us. It is a pleasure to know you enjoyed all we offer. We appreciate your patronage and hope that we will host you again in the future. Alejandra Franco Director of Operations

10/10 超赞

Sameer

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great property
2024 年 3 月入住 1 晚
Director of Operations 于 2024 年 3 月 25 日 的回复
Dear Sameer, Thank you for your glowing review of Hotel AKA Brickell! We're delighted to hear that you enjoyed your stay with us. Our team works hard to provide a memorable experience for all our guests, and we're thrilled that you found our property to be great. We look forward to welcoming you back soon for another wonderful stay!Alejandra Franco Director of Operations

10/10 超赞

michelle

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Oscar at the front desk was great, he helped us out with anything we needed during our stay
2024 年 3 月入住 2 晚
Director of Operations 于 2024 年 3 月 25 日 的回复
Dear Michelle, Thank you for your glowing review of Hotel AKA Brickell! We're delighted to hear that Oscar provided excellent service during your stay. Our team takes pride in delivering exceptional hospitality, and we're thrilled to know we met your needs. We will be sure to pass along your kind words to Oscar. We look forward to welcoming you back soon!Alejandra Franco Director of Operations

8/10 还可以

Beatriz

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great hotel, a bit inconvenient to go up to lobby and then down to rooms
2024 年 3 月入住 5 晚
Director of Operations 于 2024 年 3 月 25 日 的回复
Dear Beatriz, Thank you for your positive feedback on Hotel AKA Brickell! We're delighted to hear you enjoyed your stay with us. We appreciate your input regarding the layout and regret any inconvenience. It was our pleasure to accommodate you, and we look forward to your next visit.Alejandra Franco Director of Operations

10/10 超赞

John

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 3 月入住 1 晚
Director of Operations 于 2024 年 4 月 13 日 的回复
Dear John, Thank you for being our guest and for the generous rating! It is delightful to learn how much you enjoyed your time at Hotel AKA Brickell. We can't wait to welcome you back and provide you with another seamless visit in the future.Alejandra Franco Director of Operations

10/10 超赞

Simrit

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent! Great for adults. Less optimal for kids
2024 年 3 月入住 1 晚
Director of Operations 于 2024 年 3 月 25 日 的回复
Dear Simrit, Thank you for your feedback on Hotel AKA Brickell! We're thrilled to hear that you had an excellent experience with us. We strive to provide a comfortable and enjoyable experience for all our guests. We appreciate your observation and hope to welcome you back again soon!Alejandra Franco Director of Operations

10/10 超赞

Keila

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent Hotel
2024 年 3 月入住 3 晚
Director of Operations 于 2024 年 3 月 21 日 的回复
Dear Keila, Thank you for your wonderful review of Hotel AKA Brickell! We're thrilled to hear that you had an excellent experience during your stay with us. Your satisfaction is our top priority, and we look forward to welcoming you back for another exceptional visit in the future.Alejandra Franco Director of Operations

6/10 一般

trevor

与配偶出行, 商务旅客
满意:清洁度、员工和服务、住宿条件和设施
不满意:服务设施
The bathrooms have a huge amount of wasted space, Ulting in a very small one person sink and a very small bathtub. The walk-in shower is fine. There are almost no towel bars in the bathroom.
2024 年 3 月入住 1 晚
Director of Operations 于 2024 年 3 月 21 日 的回复
Dear Trevor, Thank you for sharing your feedback. We appreciate your insights regarding the bathroom layout. We strive to provide comfortable and functional accommodations for our guests. Your comments will be shared with our team for future improvements. We hope you enjoyed your overall stay and look forward to welcoming you back for another visit soon.Alejandra Franco Director of Operations

10/10 超赞

SALLY

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 3 月入住 3 晚
Director of Operations 于 2024 年 4 月 8 日 的回复
Dear SALLY, We're thrilled to see your great rating! Your satisfaction is important to us, and we are glad you enjoyed your stay at Hotel AKA Brickell. If you ever have any thoughts to share or if there's anything we can do to enhance your experience further, please don't hesitate to let us know. Thanks for choosing us for your time in Miami; we hope to see you again soon.Alejandra Franco Director of Operations

8/10 还可以

Ashler

2024 年 3 月入住 1 晚
Director of Operations 于 2024 年 4 月 7 日 的回复
Dear Ashler, Thank you for choosing Hotel AKA Brickell. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Alejandra Franco Director of Operations

10/10 超赞

Paula

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good Hotel, excellent service except for the late night front desk team. Not to nice not helpful!
2024 年 3 月入住 4 晚
Director of Operations 于 2024 年 3 月 17 日 的回复
Dear Paula, We appreciate your valuable feedback regarding your recent stay at Hotel AKA Brickell. While we're pleased to read that you enjoyed your time with us, we're sorry to learn about your experience with some of our front desk staff. Please know this is not representative of our service standards. Rest assured, we'll address this matter with our team to ensure that all guests receive the exceptional service they deserve. Thank you for bringing this to our attention; we hope you'll consider giving us another chance to provide you with a more seamless stay in the future.Alejandra Franco Director of Operations

10/10 超赞

Samantha

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Na
2024 年 3 月入住 1 晚
Director of Operations 于 2024 年 3 月 16 日 的回复
Dear Samantha, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Hotel AKA Brickell. We look forward to your return and wish you all the best with your future travels.Alejandra Franco Director of Operations

10/10 超赞

Bre

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Perfect location and loved the amenities.
2024 年 3 月入住 3 晚
Director of Operations 于 2024 年 3 月 12 日 的回复
Dear Bre, We're thrilled to know that you enjoyed your stay at Hotel AKA Brickell! Thank you for highlighting our perfect location and thoughtful amenities. We always aim to provide a memorable experience for our guests, and it warms our hearts to see you had a fabulous time with us. It was a pleasure hosting you, and we look forward to welcoming you back soon for another fantastic stay!Alejandra Franco Director of Operations

10/10 超赞

Ryan

与家人出行
满意:员工和服务、服务设施、住宿条件和设施
Hotel AKA was honestly one of the nicest easiest hotels I have ever stayed at. They even gave us a free drink voucher for the slight delay in check in which was minor.
2024 年 3 月入住 2 晚
Director of Operations 于 2024 年 3 月 11 日 的回复
Dear Ryan, We're delighted that you had such a fantastic experience at Hotel AKA Brickell! Providing exceptional service and ensuring guest satisfaction are our top priorities, and we are genuinely pleased to see this was your experience. We appreciate your understanding regarding the slight delay during check-in, and we're glad you enjoyed the complimentary drink voucher. Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable stay in the future!Alejandra Franco Director of Operations

10/10 超赞

francine

满意:住宿条件和设施
2024 年 3 月入住 1 晚
Director of Operations 于 2024 年 3 月 12 日 的回复
Dear Francine, Thank you for the generous rating! We are thrilled we met your expectations for a fantastic experience at Hotel AKA Brickell. We hope to be your hotel of choice whenever your travels bring you back to our area.Alejandra Franco Director of Operations

10/10 超赞

Jesus R

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Wonderful
2024 年 3 月入住 1 晚
Director of Operations 于 2024 年 3 月 12 日 的回复
Dear Jesus, Thank you for your excellent review. It is a pleasure to see that your stay was nothing short of exceptional. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Hotel AKA Brickell.Alejandra Franco Director of Operations

10/10 超赞

Kristie

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Only stayed one night in Miami. Hotel was very clean. No complaints
2024 年 3 月入住 1 晚
Director of Operations 于 2024 年 3 月 10 日 的回复
Dear Kristie, We're delighted to learn that you enjoyed your stay at Hotel AKA Brickell! Thank you for your kind feedback about our immaculate accommodations. It's our pleasure to provide a comfortable and welcoming environment for our guests. Should your travels bring you back to Miami, we would love to host you again for another memorable stay!Alejandra Franco Director of Operations

10/10 超赞

Carmela

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Everything and very unique hotel
2024 年 3 月入住 1 晚
Director of Operations 于 2024 年 3 月 9 日 的回复
Dear Carmela, Thank you for the kind words about your stay at Hotel AKA Brickell! We strive to provide a unique and memorable experience for all our guests. If you ever find yourself in the area again, we'd love to welcome you back for another seamless visit!Alejandra Franco Director of Operations

8/10 还可以

francine

Director of Operations 于 2024 年 3 月 28 日 的回复
Dear francine, Thank you for choosing to stay with us and for your kind rating. We are delighted to know that you had a great experience here at Hotel AKA Brickell. We look forward to welcoming you back on your next visit.Alejandra Franco Director of Operations

10/10 超赞

Shiva

满意:清洁度、员工和服务、住宿条件和设施
Perfect place to take your date.
2024 年 3 月入住 3 晚
Director of Operations 于 2024 年 3 月 7 日 的回复
Dear Shiva, We're thrilled to see that you enjoyed your experience at Hotel AKA Brickell! We strive to create a romantic and memorable atmosphere for our guests, and we're delighted that we could contribute to your special evening. We look forward to welcoming you back for another unforgettable stay soon!Alejandra Franco Director of Operations

10/10 超赞

Michelle Olivia

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent location
2024 年 3 月入住 2 晚
Director of Operations 于 2024 年 3 月 5 日 的回复
Dear Michelle, We're thrilled to learn that you enjoyed your time with us here at Hotel AKA Brickell! It is a great pleasure to see that our convenient location served the purpose of your stay. We loved having you as our guest, and we look forward to welcoming you back for another wonderful stay in the heart of Brickell!Alejandra Franco Director of Operations

10/10 超赞

MICHAEL

2024 年 3 月入住 2 晚
Director of Operations 于 2024 年 3 月 26 日 的回复
Dear MICHAEL, Thanks for the outstanding rating! We are delighted your time at Hotel AKA Brickell was excellent. We appreciate you choosing us and look forward to welcoming you back anytime your travels bring you back to our area.Alejandra Franco Director of Operations

8/10 还可以

Oswaldo

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Breakfast should be included
2024 年 3 月入住 1 晚
Director of Operations 于 2024 年 3 月 5 日 的回复
Dear Oswaldo, Thank you for your thoughtful feedback! We always want to ensure that our guests receive the best experience possible, and we genuinely value your input regarding our breakfast. We will share your valuable insights with the appropriate individuals to explore ways for future enhancements. We're glad you chose Hotel AKA Brickell for your stay, and we hope to welcome you back for another enjoyable visit in the future!Alejandra Franco Director of Operations

8/10 还可以

Jonathan Mark

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff are helpful.
2024 年 3 月入住 1 晚
Director of Operations 于 2024 年 3 月 4 日 的回复
Dear Jonathan, Thank you for staying with us and posting your kind review. Our goal is to provide an exceptional experience for our guests, and we’re glad we hit our mark with our devoted service. We enjoyed hosting you here at Hotel AKA Brickell and look forward to seeing you again on your next visit. Alejandra Franco Director of Operations

10/10 超赞

Matthew,Renton

2024 年 3 月入住 1 晚
Director of Operations 于 2024 年 3 月 24 日 的回复
Dear Matthew, Thank you for choosing Hotel AKA Brickell. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Alejandra Franco Director of Operations

10/10 超赞

Laurie

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Love this hotel. Great place to stay
2024 年 3 月入住 1 晚
Director of Operations 于 2024 年 3 月 4 日 的回复
Dear Laurie, We're thrilled to know that you thoroughly enjoyed your time with us here at Hotel AKA Brickell! Our team works hard to ensure every guest has a fulfilling experience, and we're delighted that we made this happen for you. We hope to welcome you back soon for another seamless stay!Alejandra Franco Director of Operations

10/10 超赞

Betty

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Súper hermoso el lugar. Me encantó
2024 年 2 月入住 1 晚
Director of Operations 于 2024 年 3 月 3 日 的回复
Dear Betty, We're delighted to see that you enjoyed your time here at Hotel AKA Brickell! Your appreciation means a lot to us as we continually strive to create a welcoming and aesthetically pleasing environment for our guests. Thank you for choosing to stay with us, and we'd love to welcome you back soon for another fantastic experience!Alejandra Franco Director of Operations

10/10 超赞

francine

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Director of Operations 于 2024 年 3 月 3 日 的回复
Dear Francine, Thank you for the generous rating! It is heartwarming to see that you thoroughly enjoyed your time with us at Hotel AKA Brickell. It was our pleasure to have you stay with us, and we hope to host you again soon.Alejandra Franco Director of Operations

10/10 超赞

Ilidio

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Location, staff and feel safe. Didn’t like the cappuccino at at the restaurant on level 25 lounge everything else was excellent.
2024 年 3 月入住 1 晚
Director of Operations 于 2024 年 3 月 3 日 的回复
Dear Ilidio, We're genuinely pleased to learn that you enjoyed your stay at Hotel AKA Brickell! We strive to provide a secure and satisfying experience for every guest, and we are glad we made this happen for you with our prime location and devoted service. Further, we value your input regarding the cappuccino, and we'll certainly address it with our team for improvement. It was a pleasure hosting you, and we look forward to welcoming you back soon for another enjoyable visit.Alejandra Franco Director of Operations

10/10 超赞

Christian

满意:清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 3 晚
Director of Operations 于 2024 年 3 月 1 日 的回复
Dear Christian, We are thrilled to see your outstanding rating. Your satisfaction is important to us, so we are glad you enjoyed your time at Hotel AKA Brickell. Thanks for choosing us; we hope to see you again soon.Alejandra Franco Director of Operations

10/10 超赞

andre

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff was completely courteous and helpful with everything needed, amazing location and very clean. Overall a great stay and would recommend this place for future stays.
2024 年 2 月入住 2 晚
Director of Operations 于 2024 年 2 月 27 日 的回复
Dear Andre, We're thrilled to see that you had such a satisfying experience during your stay at Hotel AKA Brickell! Our team takes great pride in providing exceptional service and ensuring our guests have a comfortable and enjoyable stay, and your recognition means the world to us. Thank you for recommending us, and we look forward to welcoming you back whenever your travels bring you back to our area!Alejandra Franco Director of Operations