Ratings based on 522 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
by A verified traveler
nice hotel downtown miamiPosted Sep 8, 2015
Pros: ambiance, cleanliness, service
Cons: Understand the need of comfort meaning the drilling and construction should not be overbearing at 9AM without notification
Location: Location is good
The hotel is beautiful and the staff was exceptional. The cleaning staff was amazing. Everything was perfect until the morning around 9AM when the loud drilling and banging in the room above started. The sound was unbearable and left me and my family with a headache. On Labor Day morning why did this work start around 9AM while we were on vacation trying to relax. I called the front desk and they told me they did not know about it and will call me back but never did. When I checked out I told them desk and they basically said "oh okay" That was even a bigger disappointment as no one cared.
for Everyoneby A verified traveler
Posted Aug 31, 2015
The Conrad is always one of my favorite hotels to stay at. I enjoy it every single time I visit. I did a spa day this time and it was lovely.
for Everyoneby A verified traveler from mla Caracas-Venezuela
Nice hotel and very convenient location for businePosted Aug 20, 2015
Good! Did not like room service! It took a lot of time and food was not good
by A verified traveler from International Traveler
Old and need to renovatePosted Aug 13, 2015
Cons: Please renew the residences
I have stayed at the Conrad hotel many times. The hotel is nice. Actually, it is very good, but this time I booked a 2 bedrooms residence. It was really disappointing. The residence was old and in desperate need of a renovation. The internet didn't work in the bedrooms (only in the social areas). The Blackout courtains in the main bedroom did't work either. I asked the hotel to fix these problems, and eventhough the hotel staff was very nice, they told us that they coudn't fix these problems because the residence was owned by a third party ... so they change us to a different residence, as old as the first one. The blackouts worked in the new residence, but the wifi signal was very weak in the bedrooms. In short, it did'nt worth the US $499 a night (+ taxes) that I was paying.
for Business Travelersby A verified traveler from Wigan UK
Nice hotel but in the financial districtPosted Jul 26, 2015
Pros: pool and hot tub
Cons: ensuring rooms all equipped the same and that they are ready at check in time
Location: in Financial area good restaurants around but a drive to downtown or over to Miami Beach.
Hotel was OK but only one of our rooms was ready when we checked in, the rooms were equipped with different things free water on 1 room but not in the other, lights not working in 1 room 1 pair of slippers in 1 room but none in the other, we were booked for 5 people. The valet parking was excellent and the concierge staff very helpful.
for Everyoneby A verified traveler
ExcellentPosted Jul 14, 2015
The Conrad Hilton was an excellent hotel it was right in the middle of downtown Brickell, the rooms are beautiful views are beautiful it was a really nice day and I highly recommend a hotel The pool on the roof was a nice touch I enjoyed the view form the 25th floor lobby The bathroom and room were very luxurious
for Business Travelersby Jeanete
Excellent ServicePosted Jul 8, 2015 on Hotels
Excellent Service. We went for a convention. Everybody do their best to accommodate you. Ready to help. The Bellmen and a special attention to the Waiters. A personal touch to you all.
for Business Travelersby A verified traveler
Excelente!!!!Posted Jul 7, 2015 on Hotels
Excelente Hotel si vas de negocios o trabajo.
for Familiesby marcio from salvador
ótima estadiaPosted Jun 27, 2015 on Hotels
Como sempre contei com o máximo conforto durante minha estadia
for Getaway With Friendsby Sandra from Fort Lauderdale
Excellent hotel!Posted Jun 17, 2015 on Hotels
Beautiful hotel, friendly & professional staff, great views of Miami while eating the breakfast buffett on the outside balcony! I will definitely stay here again!!!