Ratings based on 295 Verified Reviews

4.0 out of 5
90% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 11, 2017
Clean room. Nice Lobby. Well maintained grounds. Especially liked free breakfast.
Comment from Hotel Management
Feb 15, 2017 by Louis/G.M. , Hotel Management
Thank you for taking the time and let us know about your stay.
2 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted Feb 4, 2017
Good location and clean Aircondition was very loud when changing cycle Sometimes no hot water to shower
Comment from Hotel Management
Feb 6, 2017 by Louis G.M., Hotel Management
Thank you for your comments and Yes, we have the best location in Miami/Kendall area.
5 out of 5
Recommended
for Everyone
by A verified traveler from barbados

close to great shopping

Posted Feb 1, 2017
Only issue was the AC unit was noisy , other wise great location and very convenient
Comment from Hotel Management
Feb 6, 2017 by Louis G.M., Hotel Management
Thank you for taking the time and let us know about your stay. We have the best location in Miami/Kendall area. I talked to the maintenance department regarding your AC comments. Again thank you for staying with us.
5 out of 5
Recommended
for Everyone
by A verified traveler

Located in a nice area

Posted Jan 26, 2017
The hotel was clean, located in an area with lots of places to shop and eat.
Comment from Hotel Management
Jan 30, 2017 by Louis G.M., Hotel Management
Yes We have the best location in Miami/Kendall area. Thank you for your comments.
4 out of 5
Recommended
for Everyone
by A verified traveler from Pennsylvania

Clean and great location

Posted Jan 16, 2017
Pros: This hotel was very convenient and we loved the ability to walk along the paved path to shopping and restaurants without crossing busy streets.
Cons: More breakfast seating and additional elevator. We had to wait a long time for elevator and usually opted for the stairs after waiting for awhile.
Location: Everything you need nearby with a beautiful path and walking bridge over water to shopping and restaurants especially lit up at night
Hotel staff were very helpful and pleasant and room was clean. It was a great location with plenty of shopping and restaurants in walking distance. The only negative is there were not enough seats for breakfast for the large crowd every morning but one the week we stayed. We would definitely stay there again but would probably count on walking to the bakery/cafe nearby for breakfast.
Comment from Hotel Management
Jan 16, 2017 by Louis G.M., Hotel Management
Thank you for the complete review of your stay. It was our pleasure to provide an excellent location for you. There's nothing we love more than to be welcoming to our guests. We are a three star hotel with a five star attitude. Again thank you for your comments and look forward to seeing you again !
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle, WA

Great location, great hotel

Posted Jan 12, 2017
Clean, modern hotel with friendly staff and a perfect location. I couldn't have asked for more from this hotel for the price and we would definitely stay again.
Comment from Hotel Management
Jan 16, 2017 by Louis G.M., Hotel Management
Thank you for taking the time and let us know about your recent stay in our hotel. We look forward to serving you again.
3 out of 5
by A verified traveler

Posted Jan 10, 2017
Sorry to say your recommendation to use this hotel and the near proximity to the airport was entirely wrong, it would have been a $60 cab ride each way, so we didn't stay and lost our money to the tune of $140, I am very disgusted.
Comment from Hotel Management
Jan 16, 2017 by Louis G.M., Hotel Management
We are sorry to hear the Hotel was not to your satisfaction. We are not close to the Miami Airport, driving time without traffic is like 2-25 minutes. And if you take a Taxi in Miami Taxis are pretty expensive. I am sorry for the inconvenience. Again, we don't advertise the hotel been close to the Miami Airport.
5 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable, clean, quiet.

Posted Dec 28, 2016
We stayed here enroute to Ft Lauderdale. I'm not sure why I chose Country Inn, as it is definitely not on the way to FL, but once my wife saw it was next to a very nice mall, all was forgiven! The inn is a little dated, but recently spiffed. Very clean and quiet. My wife decided we would stay here on our return, even though it is not directly on the route to the airport. If my wife will stay in a place a second night, it has to be OK ;-)
Comment from Hotel Management
Dec 29, 2016 by Louis / General Manager, Hotel Management
Thank you for taking the time and let us know about your stay. Happy Holidays !
5 out of 5
Recommended
for Everyone
by A verified traveler from Orlando

Nicely remodeled

Posted Dec 27, 2016
This hotel was the most affordable in the area and was in the middle of excellent restaurants, seconds away from the Turnpike. The staff was friendly and attentive. Their beds were comfortable and what the pillows lacked I'm substance they made up for in quantity. Their A/C units were also up to the task of keeping Miami heat at bay. The breakfast they offered was varied and tasty for hotel food. We stayed during Christmas and our only real complaints are that the hotel had limited parking and was a nightmare to enter and exit during the last minute holiday shopping hours since it's in a glorified strip mall. Will definitely book again if we need to visit family again.
Comment from Hotel Management
Dec 29, 2016 by Louis / General Manager, Hotel Management
Thank you for the great review of your hotel stay. Yes, we have the best location in the Miami/Kendall area. Happy Holidays !
3 out of 5
by A verified traveler from Costa Rica

Lack of attention to essential details

Posted Dec 11, 2016
Pros: Conveniently close to shops
Cons: We hate the full-length mirror behind the toilet door. Who do they think is interested in watching themselves on the toilet?
Location: Shopping!
We have stayed at this hotel many times over the years. We changed hotels last year when, after complaining each year about their terribly slow Wi-Fi service they never improved it. We tried it again this year since another, nearby, preferred hotel was already full. Again, despite many positive features several important details marred our experience. The elevator obviously was in dire need of repair since the control buttons did not function correctly and it made a disturbing "bump" upon arrival at each level (and we got the full experience travelling up and down to the 4th floor). More significantly, once again, we were most frustrated to NOT receive the essential Wi-Fi service we depend upon when away from our family and our businesses. Their Wi-Fi system stopped working and the problem was not fixed until the following. The excuse that the hotel was full and the system overloaded was not only incorrect but also indicated a distinct lack of interest in providing an acceptable service for all guests. Also the bathroom fitting and fixtures need upgrading! The shower was extremely unpredictable - we couldn't predict whether we were going to be broiled or frozen! This could be a very nice, friendly, family hotel but the while experience was marred by a lack of attention to essential details.
Comment from Hotel Management
Dec 14, 2016 by Louis G.M., Hotel Management
Thank you for sharing your experience regarding your recent stay. Your feedback is important in our continuous drive for excellence. I am concerned to read we have left you with a less than a memorable experience. Please allow me to apologize for the poor experience and service issues you had during you stay. We are hospitality professionals who pride ourselves on delivering an excellent experience. For that reason, the comments are troubling and will certainly be looked into. We take the confidence our guests place in us very seriously and work diligently to rectify any unsatisfactory experiences. Thank you again for your comments.