Ratings based on 470 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by CINDY MARIANA from Merida, Yucatán

No me quisieron hacer cambio de camas

Posted Aug 16, 2016 on Hotels
Pedí cambio a cama king size y me dijeron que no se podía porque la reservación no se había hecho directamente al hotel. Lo cual no me párese una razón justificable ni mucho menos correcta.
Comment from Hotel Management
Aug 30, 2016 by General Manager, Hotel Management
esperemos nos disculpe por el inconveniente en este especifico request esperemos no le de una mala imagen the nuestro servicio ya que es un insidente que no ocurre normalmente, y nos de la oportunidad de ofrecerle un mejor servicio en su futura visita a Miami
5 out of 5
by Gerald

Posted Aug 15, 2016 on Hotels
Comment from Hotel Management
Aug 30, 2016 by General Manager, Hotel Management
Thank you so much for you review we hope to see you soon
3 out of 5
by A verified traveler

Courtyard by Marriott Miami at Dolphin Mall

Posted Aug 12, 2016 on Hotels
Front desk staff was terrible. Pillows were ridiculously uncomfortable.
Comment from Hotel Management
Aug 30, 2016 by General Manager, Hotel Management
we are really sorry that you experienced all those issues at our hotel i ll be passing this review to the staff manager to make sure its in isolated issue moving forward
4 out of 5
by James from Cayman Islands

Great

Posted Aug 1, 2016 on Hotels
Enjoyed it
Comment from Hotel Management
Aug 30, 2016 by General Manager, Hotel Management
Thank you for staying with us!
4 out of 5
by A verified traveler

Hotel a orillas del mall

Posted Jul 29, 2016
Hotel muy limpio y su ubicacion genial! Inspira mucha seguridad.
Comment from Hotel Management
Aug 23, 2016 by AGM, Hotel Management
Gracias por sus comentarios sobre nuestro hotel nos alegra saber que todo estubo a su gusto
4 out of 5
by A verified traveler from Trinidad

Great location

Posted Jul 28, 2016
Extremely convenient. Close to the airport. Great shopping nearby
Comment from Hotel Management
Aug 23, 2016 by AGM, Hotel Management
Thanks for you feedback we are glad that you stay with us was great
3 out of 5
by A verified traveler

close to FIU and airport.

Posted Jul 28, 2016 on Orbitz
Pros: Location and price
Cons: Mattress and soaps
Location: Dolphin Mall, Airport, FIU,
One night stay. Ran out of shower soap. AC worked well.
Comment from Hotel Management
Aug 30, 2016 by AGM , Hotel Management
Thanks for letting us know the inconvenience that you experienced at our hotel we be sure that this was an isolated issue moving forward
2 out of 5
by A verified traveler from guatemala

Excelent place, bad manager

Posted Jul 28, 2016
The people in the reception are not the best to provide service and atention. The room was clean, but the air conditioned must be old, because is very noise!!
Comment from Hotel Management
Aug 23, 2016 by AGM, Hotel Management
We are really sorry for all the inconvenience that you experience at our hotel , i will get in touch to the team to correct those issues and moving forward thank you for let us know
4 out of 5
by Matthew

Posted Jul 17, 2016 on Hotels
Comment from Hotel Management
Aug 30, 2016 by General Manager, Hotel Management
Thank you for staying with us!
5 out of 5
by A verified traveler from Curacao

Nice hotel near mall

Posted Jul 17, 2016
Service of restaurant was excellent. Staff were very nice. Rooms are spacious and clean.
Comment from Hotel Management
Aug 23, 2016 by AGM, Hotel Management
Thank you for your time and you feedback our staff its very proud to serve you