Exterior

Reviews of Courtyard by Marriott Miami at Dolphin Mall

3 out of 5

Reviews

8.8

Excellent

Rating 10 - Excellent. 585 out of 1001 reviews" "
Rating 8 - Good. 261 out of 1001 reviews" "
Rating 6 - Okay. 78 out of 1001 reviews" "
Rating 4 - Poor. 37 out of 1001 reviews" "
Rating 2 - Terrible. 40 out of 1001 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Danielle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, super convenient and easy to access. Room was spacious and clean. Staff was friendly - especially at the front desk, everyone we interacted with was helpful and welcoming. Special mention for Eduardo who was pleasant, accommodating and provided advice when asked making us feel right at home for our stay.
Stayed 2 nights in Apr 2024
Response from Management on Apr 18, 2024
Thank you so much for your fantastic review Danielle! We're thrilled to hear that you enjoyed our great location and found it super convenient and easy to access. It's wonderful to hear that our staff, especially Eduardo, made your stay even more enjoyable. Providing friendly and helpful service is at the core of what we do, and we're glad that Eduardo's assistance and advice made you feel right at home during your stay. We'll be sure to pass along your kind words to Eduardo and the rest of our team. Thank you once again for choosing to stay with us, and we look forward to welcoming you back for another wonderful stay in the future.

8/10 Good

Eblein

Traveled with family and small children
Liked: Cleanliness, staff & service
Good hotel to stay if you like shopping at Dolphin mall. Besides shopping nothing to do in the area. Staff is great.
Stayed 2 nights in Apr 2024
Response from Management on Apr 14, 2024
Thank you for choosing our hotel and for sharing your feedback with us Eblein. We're delighted to hear that you found our staff to be great and that you enjoyed your stay with us. We understand that the proximity to Dolphin Mall is a significant draw for many of our guests, and we're glad that our location suited your shopping needs. While we strive to provide a comfortable and convenient stay, we acknowledge your feedback regarding the limited activities in the immediate area beyond shopping. We appreciate your input, as it helps us to identify areas where we can improve. Should you decide to stay with us again in the future, please don't hesitate to reach out to our staff for recommendations on nearby attractions or activities that may enhance your overall experience. Thank you once again for your review, and we hope to have the pleasure of welcoming you back soon.

10/10 Excellent

Celia Marina Hernandez

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I´ve stayed at this property before, and every time it´s very pleasant, EDUARDO at the Front Desk is extremely efficient and friendly, always greeted us with a smile, very accommodating !!! Will definitely come back.
Stayed 3 nights in Mar 2024
Response from Management on Apr 12, 2024
Thank you so much for your wonderful review Celia Marina! We're thrilled to hear that you've had consistently pleasant experiences during your stays with us. It's always our goal to provide exceptional service and make each guest feel welcome and valued. We're especially grateful for your kind words about Eduardo at the Front Desk. We'll be sure to pass along your compliments to him. We truly appreciate your loyalty and your decision to continue choosing our property for your stays. We can't wait to welcome you back again soon for another memorable experience.

10/10 Excellent

ST KITTS TOURISM

Stayed 1 night in Mar 2024
Response from Katherine (Front Desk) on Apr 10, 2024
Thank you so much for the stellar review! We appreciate your feedback!

10/10 Excellent

Tomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Apr 2024
Response from Management on Apr 6, 2024
Thank you for the wonderful feedback Thomas! We're thrilled to hear that you had an excellent stay with us. Your satisfaction means the world to us, and we're grateful for your kind words. Should your travels bring you back to our area, we would love the opportunity to welcome you back for another terrific stay. If there's anything we can do to make your next visit even more memorable, please don't hesitate to let us know.

8/10 Good

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean ,staff was polite and helpful.i was enjoying me time so the area was nice.hotel is perfect for anyone shopping at the Dolphin Mall its next door.No airport shuttle and very limited options for breakfast and dinner only,no lunch A microwave and fridge is in the room.getting around is either Uber,Lfty or public bus which is not bad but very far from downtown by bus. I would highly recommend this hotel.
Stayed 8 nights in Mar 2024
Response from Management on Apr 2, 2024
Judy, thank you so much for taking the time to share your detailed feedback about your recent stay with us. We are thrilled to hear that you found our hotel to be clean and our staff to be polite and helpful. It's wonderful to hear that you enjoyed the surrounding area and found it conducive to your "me time". Once again, thank you for choosing to stay with us, and we look forward to welcoming you back in the future.

10/10 Excellent

Dawn, Titusville

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eduardo is the best ambassador for the Courtyard Marriott. We love him
Stayed 1 night in Mar 2024
Response from Management on Apr 6, 2024
Dawn, thank you for your heartfelt words of appreciation for Eduardo! We're thrilled to hear that he made such a positive impression on your stay at Courtyard Marriott. Providing exceptional service is at the core of what we do, and it's wonderful to know that Eduardo's dedication and professionalism left such a lasting impact on you. We'll be sure to pass along your kind words to Eduardo, as recognition of his outstanding contribution to your experience. He will be delighted to hear that his efforts were appreciated. We're grateful for guests like you who take the time to share their positive experiences, as it motivates us to continue delivering memorable stays for every guest. Should your travels bring you back to Courtyard Marriott, Eduardo and the rest of our team will be eagerly awaiting the opportunity to welcome you back for another exceptional stay. Until then, wishing you safe and happy travels!

8/10 Good

Darcy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Management on Apr 6, 2024
Darcy, thank you for taking the time to share your feedback with us. We're delighted to hear that you had a pleasant stay overall and that everything met your expectations. Your satisfaction is incredibly important to us, and we're thrilled that we were able to provide you with a comfortable and enjoyable experience. It's always wonderful to receive positive feedback from our guests, and we truly appreciate your kind words. We look forward to the opportunity to welcome you back for another fantastic stay.

10/10 Excellent

Shawn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and i are returning guest. The staff here is fun and professional. Edwardo and Robert made our stay a great one. It was my wife birthday and they went beyond my expectations with design our bed with roses 🌹and a bottle of champagne. We will return soon great stay.
Stayed 2 nights in Mar 2024
Response from Management on Apr 2, 2024
Shawn, we are truly honored to have had the pleasure of hosting you and your wife once again at our property for this special occasion. Thank you for being loyal returning guests and for sharing your wonderful experience with us. We are absolutely thrilled to hear that Edwardo and Robert made your wife's birthday celebration unforgettable with their thoughtful gesture of decorating your bed with roses and providing a bottle of champagne. They epitomize the dedication and professionalism that we strive for in our team, and we will be sure to pass along your heartfelt appreciation to them. Your kind words truly mean the world to us, and we cannot wait to welcome you back for another exceptional experience soon.

8/10 Good

anieka

Stayed 2 nights in Mar 2024
Response from Management on Apr 2, 2024
Thank you so much for your amazing review Anieka! We are glad to hear that you enjoyed your time here on our property and that everything went smoothly. If you are ever back in the area again, please do not hesitate to visit us as we would love to continue hosting you and your family. We wish you a safe trip back home.

10/10 Excellent

delia

Liked: Cleanliness, staff & service, property conditions & facilities
Close to mall
Stayed 3 nights in Mar 2024
Response from Management on Mar 26, 2024
Delia, thank you for your recent stay with us and for sharing your positive feedback. We are delighted to hear that you found our hotel's proximity to the mall to be excellent, and we're thrilled that you had an amazing stay overall. Your kind words are greatly appreciated by our team, and we are grateful for the opportunity to have hosted you. Should your travels bring you back to the area, we would be honored to welcome you once again for another pleasant stay.

10/10 Excellent

Glenn

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 5 nights in Mar 2024
Response from Management on Mar 26, 2024
Glenn, we appreciate your kind review of your stay with us very much. We are thrilled to hear that you found our hotel's location to be excellent. Our team takes great pride in providing our guests with a convenient and accessible base for their travels, and it's wonderful to know that our efforts contributed to enhancing your overall experience. We appreciate your recognition of our prime location, and we hope it allowed you to fully enjoy all that our destination has to offer. Once again, thank you for choosing to stay with us. We look forward to welcoming you back for another exceptional stay in the near future.

6/10 Okay

Kalissa

Disliked: Staff & service, amenities
It’s location provided easy access to the mall, which was proven convenient
Stayed 1 night in Mar 2024
Response from Management on Mar 23, 2024
Thank you for taking the time to share your feedback with us Kalissa! We're delighted to hear that you found our location convenient for accessing the nearby mall. Providing easy access to local attractions and amenities is something we strive for, and we're thrilled that our location met your needs perfectly. Should your travels bring you back to the area, we would be honored to host you again and continue to provide the same level of comfort and convenience that you experienced during your recent stay.

6/10 Okay

VAIDY

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean although there was biting ants on the 3rd day of our stay. Airport transportation should be available at the hotel.
Stayed 5 nights in Mar 2024
Response from Management on Mar 26, 2024
Vaidy, thank you for choosing to stay with us and for sharing your feedback. We are pleased to hear that you found the room to be very clean; however, we apologize for any inconvenience caused during the latter part of your stay. Please rest assured that we take such matters seriously, and our maintenance team will promptly address this issue to ensure it does not recur in the future. We value your feedback as it helps us identify areas for improvement, and we hope to have the opportunity to welcome you back for a more seamless and enjoyable experience in the future.

8/10 Good

Clarita

Stayed 1 night in Mar 2024
Response from Management on Apr 6, 2024
Thank you for your glowing review Clarita. It was a pleasure from the entire staff to host you on our property on your stay away from home. We are glad to hear that you a great overall stay with us and that everything went smoothly during your visit. If you ever find yourself in the area again, we look forward to hosting you once more. Thank you once again for choosing to stay with us. Wishing you safe and enjoyable travels until we have the pleasure of hosting you again!

10/10 Excellent

OMKARANANDA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front Desk staff was extremely helpful.
Stayed 1 night in Mar 2024
Response from Management on Mar 17, 2024
We're delighted to hear that our Front Desk staff provided you with exceptional service during your stay OMKARANANDA. Your kind words are truly appreciated, and we'll be sure to pass along your compliments to our Front Desk team. Should you find yourself in the area again, we'd be honored to welcome you back for another enjoyable stay.

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at the Courtyard by Marriott at Dolphin Mall for years now. It is convenient for quick shopping trips. It’s become a home away from home. A very comfortable space and the staff rocks (especially Eduardo who is the best guest customer relations employee)!
Stayed 2 nights in Mar 2024
Response from Management on Mar 17, 2024
Erica, we're thrilled to hear that you've made the Courtyard by Marriott at Dolphin Mall your home away from home over the years! It's wonderful to know that our location makes your shopping trips easy and enjoyable. We're also grateful for your kind words about our staff, particularly Eduardo. We'll be sure to pass along your compliments to him; he'll be delighted to know that his exceptional service has made such a positive impact on your stays. Thank you for your loyalty and for choosing to stay with us time and time again. We look forward to welcoming you back for many more enjoyable visits in the future!

6/10 Okay

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Management on Mar 17, 2024
Lisa, thank you for staying with us on your trip away from home for a few days. We appreciate you taking the time to give us a review and let us know how your stay was. We're sorry to hear that your stay didn't meet expectations. Your satisfaction is important to us, and we strive to provide all our guests with a comfortable and enjoyable experience. Our goal is to ensure that every guest has a positive experience, and your feedback will help us achieve that. If you have any further comments or concerns, please feel free to reach out to us. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved stay.

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Straight accross shopping mall, very quite, hotel lovely
Stayed 1 night in Mar 2024
Response from Management on Mar 17, 2024
Linda, we're thrilled to hear that you enjoyed the convenient proximity of our hotel to the shopping mall and that you found the surrounding area to be peaceful. Additionally, we're glad to know that you found our hotel lovely. Your kind words mean a lot to us, and we're grateful for your positive feedback. Should your travels bring you back to the area, we would be honored to welcome you for another wonderful stay.

8/10 Good

Ann Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Management on Mar 17, 2024
Thank you for taking the time to give us a review Ann Marie. We are glad to hear that you enjoyed your stay with us very much. We also appreciate you for choosing our property out of many others in the area, and we can't wait to have you back for an even better experience!

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend
Stayed 2 nights in Jan 2024
Response from Management on Mar 10, 2024
Travis, we appreciate your kind review regarding your stay very much. We're thrilled to hear that you had such a positive experience during your stay with us. We truly appreciate your loyalty and look forward to welcoming you back for another fantastic stay. If there's anything we can do to make your future visits even more enjoyable, please don't hesitate to let us know. We can't wait to have you back as our guest!

10/10 Excellent

Thomas, Orlando

Ok
Stayed 1 night in Mar 2024
Response from Management on Mar 4, 2024
Thank you for choosing to stay with us while visiting Miami Thomas. We appreciate your amazing review of our property and we look forward to welcoming you back sometime soon. We wish you safe travels back home.

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Feb 2024
Response from Management on Feb 29, 2024
Thank you so much for staying with us and for giving us such an amazing review Andres! Your kind words are truly appreciated, and they serve as a testament to the hard work and dedication of our team to ensure that each guest has a memorable experience with us. Should your travels bring you back to our area in the future, we would be honored to welcome you back for another enjoyable stay.

10/10 Excellent

Tenaissy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly
Stayed 4 nights in Jan 2024
Response from Management on Feb 27, 2024
We're thrilled to hear that you had a wonderful experience during your stay with us Tenaissy! Ensuring that families feel welcome and comfortable is a top priority for us, and we're delighted to know that you found our hotel to be family-friendly. It's also heartwarming to hear that our staff made a positive impression on you. We take great pride in providing exceptional service, and we'll be sure to pass along your kind words to our team members. We can't wait to welcome you back for another enjoyable stay!

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Management on Feb 27, 2024
Thank you so much for your amazing review Tracy! We are glad to hear that you had a wonderful time with us all throughout your stay. Ensuring a positive guest experience in these areas is always our top priority. We look forward to your next trip to the city, hopefully very soon.

10/10 Excellent

Johnason

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Friendly service
Stayed 1 night in Feb 2024
Response from Management on Feb 18, 2024
Thank you so much for your kind comments and amazing review Johnason! As a staff, we are so grateful to hear that you had an all around wonderful stay on our property. We are also glad to hear that you received very friendly service from the entire staff throughout your stay. We hope to have you back sometime very soon so we can provide you with an even better experience.

10/10 Excellent

Ivy, West Bay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eduardo and the team were great with accomodating my requests. Calling me by name was a great touch to personalize my stay even in general passing. Excellent experience and would reccomend!
Stayed 1 night in Feb 2024
Response from Management on Feb 14, 2024
Thank you very much for your kind words Ivy! We're thrilled to hear that Eduardo and our team were able to accommodate your requests and enhance your experience with personalized service. Providing exceptional service and making our guests feel valued and welcome is always our top priority. We appreciate your recommendation and look forward to welcoming you back for another excellent stay in the future.

8/10 Good

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closeness to the Mall
Stayed 1 night in Feb 2024
Response from Management on Feb 12, 2024
Thank you for your review Melanie. We appreciate the kind comments regarding the closeness to the mall and the advantage it provided throughout your stay with us. Providing our guests with easy access to nearby attractions and amenities is one of our top priorities, and we're thrilled that our location enhanced your overall experience. We wish you a safe trip back home and we look forward to your return.

10/10 Excellent

Stephany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful....
Stayed 1 night in Feb 2024
Response from Management on Feb 9, 2024
Thank you for your kind words about our property Stephany. We're thrilled to hear that you found it beautiful and that the location suited your needs perfectly. It's always gratifying to receive such positive feedback, and we're delighted that you enjoyed your stay with us. Should your travels bring you back to the area, we would be delighted to welcome you again.

10/10 Excellent

NASHID

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Management on Feb 9, 2024
Nashid, thank you so much for choosing to stay with us for a few days. We appreciate your loyalty towards our property and thank you very much for always coming back. We hope to have the pleasure of hosting you for many more stays whenever your travels bring you back.

8/10 Good

John, Federal Way

Liked: Cleanliness, staff & service, property conditions & facilities
The proximity to the mall was perfect.
Stayed 1 night in Jan 2024
Response from Management on Feb 9, 2024
Thank you for choosing to stay with us and for sharing your positive feedback John. We're delighted to hear that our hotel's proximity to the mall was perfect for your needs and that you found our property lovely. Should your travels bring you back to the area, we would be honored to host you again.

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jan 2024
Response from Management on Feb 9, 2024
Jared, you're amazing review has us all absolutely blown away! We're thrilled to hear that you had a good experience and that you're already planning to return to our property soon. It was a pleasure to have you as our guest, and we look forward to welcoming you back for another enjoyable stay.

10/10 Excellent

FELIX GARCIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courtyard by Marriott Miami at Dolphin Mall is a great option for vacation, very clean easy to get there , the staff very nice, I would go back to the same place next time.
Stayed 2 nights in Feb 2024
Response from Management on Feb 7, 2024
Thank you for your wonderful review of Courtyard by Marriott Miami at Dolphin Mall Felix! We are thrilled to hear that you had such a positive experience during your vacation with us. We're especially pleased to hear that our staff made a positive impression on you. Thank you again for choosing Courtyard by Marriott Miami at Dolphin Mall, and we look forward to seeing you again soon!

8/10 Good

Georgia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great!!!
Stayed 1 night in Feb 2024
Response from Management on Feb 7, 2024
Thank you so much for your wonderful review Georgia! We're thrilled to hear that you had a fantastic experience with our staff during your recent stay. We're truly grateful for your enthusiasm about returning to our establishment. It means the world to us to know that you're looking forward to your next stay with us. Rest assured, we'll be here to welcome you back with open arms and ensure that your next visit is even more enjoyable than the last.

10/10 Excellent

Rosalind, Phila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the most amazing stay. I traveled alone and I have no complaints. The staff was AMAZING! Comfortable bed and room. Good water pressure and hot water. The food at the Bistro was good as well. If I am ever back, in that area of Miami, I will definitely revisit.
Stayed 3 nights in Jan 2024
Response from Management on Feb 2, 2024
Wow! Thank you for your incredibly kind words and for choosing to stay with us during your time in Miami Rosalind. We're absolutely thrilled to hear that you had the most amazing stay and that our team, amenities, and dining options all contributed to your positive experience. Your recognition of our staff's efforts truly means the world to us, and we'll be sure to pass along your compliments to the entire team. We look forward to your next trip, hopefully sometime soon.

8/10 Good

Terrence

Liked: Cleanliness, staff & service, property conditions & facilities
Well maintained and convenient access to shopping.
Stayed 1 night in Jan 2024
Response from Management on Jan 31, 2024
Thank you for positive comments about your recent stay Terrence. We're thrilled to hear that you found our property to be well-maintained and conveniently located for shopping access. Your satisfaction is very important to us, and we appreciate you taking the time to share your experience. We wish you safe travels on your trip back home.

10/10 Excellent

Franklin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Management on Jan 31, 2024
Franklin, your review blew our entire staff away and we thank you so much for your kind thoughts. We enjoyed having you with us for a few days and we appreciate that your stay was absolutely spectacular. We hope to have the pleasure of hosting you once more, hopefully sometime very soon.

8/10 Good

gadamsetty

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is on a location which is easy shopping access. The location is convenient from MIA airport. It’s however a bit of a drive to South Beach area. Room seemed small for the price paid. I did somehow feel that the check in staff was indifferent due to it being a third party booking.
Stayed 2 nights in Jan 2024
Response from Management on Jan 31, 2024
Thank you for taking the time to write us a review regarding your recent stay with us Gadamsetty. We're pleased to hear that you found our location convenient for shopping and accessible from MIA airport. Furthermore, we apologize if you felt any indifference from our check-in staff. Please rest assured that this does not reflect our standard of service, and we will address this with our team to ensure that every guest receives the warm and attentive service they deserve, regardless of booking method. Thank you for choosing our hotel and we look forward to welcoming you back.

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Management on Jan 31, 2024
Thank you for sharing your positive feedback with us! We are delighted to hear that your stay was great overall and that you have no complaints. Providing exceptional experiences for our guests is what we strive for, and we're thrilled that we succeeded in meeting your expectations. We truly appreciate your kind words and your loyalty. It's wonderful to hear that you look forward to returning soon! We can't wait to welcome you back and ensure that your next stay is just as enjoyable as the last.

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2024
Response from Management on Jan 31, 2024
Kurt, we appreciate your amazing review of your past stay with us. We are glad to hear your stay with us was amazing. We are grateful for the opportunity to have hosted you and hope to welcome you back for another wonderful stay in the future.

8/10 Good

Vanessa

Stayed 2 nights in Jan 2024
Response from Management on Mar 22, 2024
Thank you so much for taking the time to write us a review Vanessa! We are delighted to hear that your overall experience was positive. Ensuring that our guests have a comfortable and enjoyable stay is our utmost priority, and we are pleased to know that we were able to meet your expectations during your time with us. Should your travels bring you back to this area, we would be honored to welcome you again and further enhance your experience with us.

10/10 Excellent

Bryan Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and close to dolphin mall. Very quiet even though on the flight path.
Stayed 1 night in Jan 2024
Response from Management on Jan 26, 2024
Bryan, we're glad to hear that you appreciated our proximity to Dolphin Mall and found the surroundings quiet despite being on the flight path. Your comfort and convenience are important to us, and we're delighted that our location met your expectations. Thank you for choosing to stay with us, and we hope to welcome you back soon for another spectacular visit.

10/10 Excellent

Gia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Management on Jan 26, 2024
Gia, thank you for your amazing review of your stay with us. From the entire staff, it was a pleasure having you with us for a few days and we already looking for to your next trip. We wish you a safe trip back home.

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Management on Jan 26, 2024
Marlene, we're delighted to hear that your stay was excellent and that you experienced friendly and helpful service from our team throughout your time with us. Providing exceptional hospitality is our top priority, and it's gratifying to know that we succeeded in making your stay memorable. Your kind words are truly appreciated, and we hope to have the pleasure of welcoming you back for another outstanding experience in the future.

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Management on Jan 22, 2024
Emily, thank you for taking the time to give us an amazing review. It's always rewarding to know that our guests have had a pleasant experience with us. Please do not hesitate to return as soon as possible.

10/10 Excellent

Veena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Managment on Jan 22, 2024
Veena, we appreciate your five star review so much! We are glad to hear that you enjoyed your short stay with us and that the staff was more than accommodating all throughout. We look forward to having you return again in the near future.

8/10 Good

Nataly

Liked: Staff & service, property conditions & facilities
Good
Stayed 2 nights in Jan 2024
Response from Managment on Jan 18, 2024
Thank you so much for staying with us Nataly. We appreciate you choosing our hotel out of many in the area nearby. We are glad to hear your stay with us went very well and that the staff was very accommodating. We hope to have you visit again as soon as possible. We wish you safe travels back home.

10/10 Excellent

Lawrence

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Management on Jan 18, 2024
Thank you so much for your kind review Lawrence. We are very glad to hear that your overall stay with us was a complete success. We look forward to the opportunity of welcoming you back for another enjoyable stay. Thank you for choosing our hotel!

8/10 Good

Ken

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We really liked that Dolphin mall is a short walk
Stayed 1 night in Jan 2024
Response from Management on Jan 18, 2024
Ken, we're thrilled to hear that you appreciated the convenient proximity of Dolphin Mall during your stay with us! It's fantastic to know that the short walk to Dolphin Mall contributed positively to your visit. We wish you a safe trip back home and look forward to welcoming you again in the near future.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2024
Response from Management on Jan 18, 2024
Thank you for choosing to stay with us Steven, and we're delighted to hear that you enjoyed every aspect of your short visit. Should your travels bring you back to the area, we would be honored to host you again and make your stay just as enjoyable. Safe travels, and we hope to welcome you back soon!