Ratings based on 818 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
85% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Guadalajara, México

Nos gustó la ubicación del hotel.

Posted Jul 15, 2016
Pros: Su ubicación y servicio
Cons: Quizá el tamaño del baño, sin estar mal, podrían tener más espacio.
Location: A 3 cuadras de Bayside y de zonas de restaurantes.
Estuvimos muy contentos. El personal del hotel muy amable, el cuarto muy limpio y cómodo. Está muy bien ubicado en el centro de la ciudad y de ahí te puedes mover fácil a todos lados en uber o en metro.
Comment from Hotel Management
Jul 22, 2016 by Olcay, Hotel Management
Senor Guillermo, Nos alegra mucho que su estadia con nuestro hotel fue lo que espero y mucho mas. Esperamos que regrese pronto. Muchas gracias, Olcay
2 out of 5
by A verified traveler

Ridiculously noisy honking

Posted Apr 12, 2016 on Hotels
There was an insane amount of honking in the morning and all night. Easily 200 horn honks over a few hours. In the morning. Also Was woken up twice by fire trucks in the middle of the night. The hotel was beautiful but I wouldn't go back.
Comment from Hotel Management
Jul 14, 2016 by Roberto Fernandez, Hotel Management
Thank you for sharing your experience. I would like to apologize for any inconvenience you might have encountered while staying with us. Unfortunately, Miami is an extremely busy city, where sirens and traffic is constant. On the other hand it is an exciting place with lots of activities.
3 out of 5
by A verified traveler

Good location for work in downtown

Posted Apr 11, 2016
Too expensive for the type of hotel. No breakfast included and rooms are not great. It should be under 170 dollars
Comment from Hotel Management
Apr 12, 2016 by Mariana, Hotel Management
We appreciate your feedback. Thank you!
5 out of 5
by Richard

Posted Apr 11, 2016 on Hotels
Comment from Hotel Management
Apr 13, 2016 by Mariana, Hotel Management
Thank you!
5 out of 5
by Holger from Bielefeld

Gut für den Stadttrip

Posted Apr 11, 2016 on Hotels
Gute Unterkunft für den Stadttrip Miami. Zentral zur Bayside gelegen. Grosse komfortable Zimmer. Sehr freundliches Personal.
Comment from Hotel Management
Apr 13, 2016 by Mariana, Hotel Management
Wir freuen uns über Ihre Kommentare ! Ich danke dir sehr!
2 out of 5
by A verified traveler from Santa Barbara CA

Good location

Posted Apr 10, 2016
Pros: Location
Cons: Everything but location
This hotel is in a good central location, but it is in dire need of some routine maintenance and upgrading. The rooms are outdated and need freshening. We had just come off a night at the Hilton in L.A. and the comparison was glaring. Luckily we only had a one night stay in Miami before catching a cruise the next day. One night was tolerable....although lots of street noise from our room and paper thin walls made sleeping almost impossible.
2 out of 5
by Anthony from Middlesbrough Uk

Poor stopover

Posted Apr 4, 2016 on Hotels
Room was tired old needs a refit. Air conditioning was like a noisy engine in the room . For what we paid You a rip off !!
Comment from Hotel Management
Apr 7, 2016 by Mariana, Hotel Management
Thank you so much for taking the time to review our hotel. I wanted to let you know we are scheduled to complete a full renovation this summer which will solve many of the items that you listed. We take extreme pride in providing world class service to all of our guests. We truly value your business and appreciate you choosing to stay with us. Thank you, Mariana
4 out of 5
by A verified traveler

Hotel ist ok

Posted Apr 1, 2016 on Hotels
Hotel ist ok für 2 Nächte auf der Durchreise! Restaurants in der Nähe waren über Ostern geschlossen
Comment from Hotel Management
Apr 5, 2016 by Mariana, Hotel Management
Vielen Dank für Ihre Bewertung !
3 out of 5
by joalmi

Posted Mar 29, 2016 on Hotels
Comment from Hotel Management
Apr 3, 2016 by Mariana, Hotel Management
Thank you!
3 out of 5
by Anthony

Posted Mar 20, 2016 on Hotels
Comment from Hotel Management
Mar 22, 2016 by Mariana, Hotel Management
Thank you!