Ratings based on 550 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
88% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from new york

Business trip

Posted Dec 3, 2016
Great location, pleasant staff ,all amenities without leaving hotel
Comment from Hotel Management
Dec 4, 2016 by General Manager, Hotel Management
Thank you for taking the time to share your comments about our hotel and our staff at the Courtyard Miami Coral Gables. We are happy that our location was perfect for your needs and helped make your trip to the Miami/Coral Gables area a total success. Thank you for being our guest, and on behalf of our entire team, we look forward to welcoming you back! Aida Martinez,  General Manager
4 out of 5
by A verified traveler

Posted Nov 26, 2016
Not enough parking for guests and no valet service.
Comment from Hotel Management
Nov 27, 2016 by General Manager, Hotel Management
Thank you for your review regarding your visit to our hotel. We are glad you had an overall enjoyable experience, but we are sorry for the inconvenience you had with the lack of parking space when you arrived. We always try to accommodate our valued guests to the best of our abilities, so we are sorry that you encountered this frustration during your visit. We appreciate your business and hope to welcome you back soon. Aida Martinez, General Manager
3 out of 5
by A verified traveler

Hotel staff is unresponsive.

Posted Nov 11, 2016
Hotel staff is unresponsive. Hotel staff is unresponsive. Hotel staff is unresponsive.
Comment from Hotel Management
Nov 13, 2016 by General Manager, Hotel Management
Thank you so much for your comments, and for taking time to let us know where we need to improve. I sincerely apologize for the lack of attention from our staff members. We value you as our guest and always request our guests let us know when they need assistance to improve their overall stay. We dropped the ball by not following up. This will not occur on your next visit with us, and we hope to have you back again soon. Aida Martinez General Manager
5 out of 5
by A verified traveler from Freeport, Illinois

Very nice hotel

Posted Oct 30, 2016
Pros: location, cleanliness, food, friendly staff
Cons: I could not watch my Chicago Cubs play on the TV.
Very friendly staff and very clean hotel. The breakfast was very reasonably priced. We stayed 2 nights and it was in the perfect location for us. We highly recommend this hotel.
Comment from Hotel Management
Nov 1, 2016 by General Manager, Hotel Management
We are so delighted you had an excellent stay with us at the  Courtyard Miami Coral Gables. Our location provides easy access to both the airport and the Port of Miami - the best of both worlds! We are glad that our staff and facilities made such a good impression, and we look forward to welcoming you back again the next time you are in the Miami/Coral Gables area.  Aida Martinez,  General Manager
5 out of 5
by A verified traveler

Very professional staff

Posted Oct 17, 2016
Pros: Everything about my stay was great
Location: Everything was so close by and dining was at your fingertips with so many options
Room very cozy and roomy the bed was very comfortable I slept like a baby me and my wife both enjoyed rolling around in that big soft bed
Comment from Hotel Management
Oct 17, 2016 by General Manager, Hotel Management
Thank you for your stay at the Courtyard Miami Coral Gables and taking time out of your day to share your comments. It is great to read you found your room to be comfortable and that it lived up to your expectations. We are also pleased that you loved our courteous associates and our convenient location which was perfect for your needs. We appreciate your business and hope you will stay with us again on your next trip to the Miami/Coral Gables area. Aida Martinez, General Manager
5 out of 5
by A verified traveler

Posted Oct 4, 2016
The stay was excellent. The staff could not be any more helpful and extremely friendly.
Comment from Hotel Management
Oct 5, 2016 by General Manager, Hotel Management
Thank you so much for the wonderful remarks, most especially the kind comments about our staff. It's important to us that all our guests have a great experience, and we're delighted you enjoyed your stay. We appreciate you being our guest and look forward to hosting you again at the Courtyard Miami Coral Gables. Aida Martinez General Manager
5 out of 5
by A verified traveler from m

Hotel was very clean!

Posted Sep 26, 2016
This is a very clean hotel with a nice pool. Hotel staff was extremely polite.
Comment from Hotel Management
Sep 27, 2016 by General Manager, Hotel Management
Thank you for your excellent review of the Courtyard Miami Coral Gables. We are glad to know how pleased you were with our spotless property and the hospitality of our associates. Your 100% satisfaction is our highest priority, and we do our best to make sure our guests’ needs are being met. Thanks again, please come back and see us soon. Aida Martinez General Manager
5 out of 5
by Luis

Posted Aug 30, 2016 on Hotels
Comment from Hotel Management
Aug 31, 2016 by General Manager, Hotel Management
We are so glad you enjoyed your stay at the Courtyard Miami Coral Gables. Our goal is to provide an environment that lets you relax, so we are thrilled that we were successful in doing so during your stay. Reviews like yours make all our efforts worthwhile! We appreciate your business and hope you will stay with us again on your next trip to the Miami/Coral Gables area. Aida Martinez, General Manager
4 out of 5
by A verified traveler

Very nice accomadations

Posted Aug 21, 2016
Helpful staff, clean, quiet room, well appointed lobby. One critique: no towels at the pool
Comment from Hotel Management
Aug 22, 2016 by General Manager, Hotel Management
Thank you for your stay at the Courtyard Miami Coral Gables. We are glad you enjoyed your visit and were pleased with our staff and your accommodation. We appreciate your observation and hope you will stay with us again on your next trip to the Miami/Coral Gables area. Aida Martinez, General Manager
5 out of 5
by Victor from Lima

Posted Aug 15, 2016 on Hotels
Confortable
Comment from Hotel Management
Aug 19, 2016 by General Manager, Hotel Management
We are so glad you enjoyed a comfortable stay at the Courtyard Miami Coral Gables. Our goal is to provide an environment that lets you relax and unwind or connect and create, so we are thrilled that we were successful in doing so during your stay. Reviews like yours make all our efforts worthwhile! We appreciate your business and hope you will stay with us again on your next trip to the Miami/Coral Gables area. Aida Martinez, General Manager