I hated it! Noisy. (By the elevator, Soundproofing?) the back door didn’t close so the property was essentially open.
A booking mistake (mine) resulted in my having to change rooms, I left some clothing in the first room, but a few hours later they vanished. The room was cleaned, but no sight of a bright blue dress and shoes. The lack of any concern is very concerning!
Front desk staff was inconsistent. Very helpful manager to another’s laisez-faire “don’t give a darn.” I won’t ever recommend to anyone, and will never stay at another Sonesta property.