Ratings based on 2,536 Verified Reviews

3.2 out of 5
62% of guests recommend
3.5 Room cleanliness
3.2 Service & staff
3.5 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Needs updating, seems like they dont care

Posted Mar 24, 2017
I think the room was comfortable enough, it just seems like the whole hotel suffers from a lack of attention to detail, poor maintenance and needs a facelift. It's nice that they offer a free breakfast but I've never seen such a poor one, it just seems like no one cares.
1 out of 5
by A verified traveler

Irresponsible. Valuable item stolen. Offended.

Posted Mar 22, 2017
The facilities are what you can expect at an overpriced airport hotel (below average). But the front desk people were nice and hospitable. Bottom line: DO NOT STAY HERE I am shocked by how irresponsible the management was. I left something valuable so called them right after leaving. Told them what the item is and where it is. Front desk said they'll take care of it- just send a package to return it. So I paid to get a box delivered. Three days after I call back to check if my package arrived - the front desk goes "sorry we didn't find anything." This means either the house cleaning people took it or didn't clean properly so someone else took it. The problem is that front desk didn't call me back to update me or to ask me where it is. The general manager blamed my "faulty mind," which was very offensive. Will never ever stay at another Days Inn. Im taking this up to the Days Inn management. Horrible.
Comment from Hotel Management
Mar 28, 2017 by Customer Service, Hotel Management
Valued guest we are terribly concerned about your loss of possession of your item. When travelling at any large international airport and any nearby hotel it is always frustrating to forget your personal belongings and leave them behind. On another note it was great to hear from you and we appreciate your input. Hope you enjoyed the delicious hot breakfast with pancakes, eggs, waffles, bacon, sausage, muffins, pastries and coffee, tea and a variety of juices. Our complimentary shuttle can get you to and from the Miami Airport with ease and our new gym and Olympic size pool will refresh you all day long. When you need it print out your boarding pass from our new business center and enjoy our complimentary new high speed internet. You will find like many others that Days Inn is truly the best value under the sun. Sincerely, Barry Michaels, Guest Services
2 out of 5
by A verified traveler

Nice if you're flying to/from Miami intl airport

Posted Mar 21, 2017
There were small bugs and a few ants in the bathroom , needs updating , hotel staff were lazy . Had to come get my own towels and tissue as they did not deliver it like other hotels. Breakfast was also disgusting
Comment from Hotel Management
Mar 28, 2017 by Customer Service, Hotel Management
Honored guest, we did not receive any information from you in regard to any of the allegations described in your comments. Had any such input been received you have our 100% guarantee that any such issue would have been addressed if in fact correct. On another note, great to hear from you and we appreciate your input. Hope you enjoyed the delicious hot breakfast with pancakes, eggs, waffles, bacon, sausage, muffins, pastries and coffee, tea and a variety of juices. Our complimentary shuttle can get you to and from the Miami Airport with ease and our new gym and Olympic size pool will refresh you all day long. When you need it print out your boarding pass from our new business center and enjoy our complimentary new high speed internet. You will find like many others that Days Inn is truly the best value under the sun. Sincerely, Barry Michaels, Guest Services
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 15, 2017
Hotel staff was very helpful when I was stranded in miami due to winter storm stella.
Comment from Hotel Management
Mar 16, 2017 by Customer Service, Hotel Management
Great to hear from you and we appreciate your input. Hope you enjoyed the delicious hot breakfast with pancakes, eggs, waffles, bacon, sausage, muffins, pastries and coffee, tea and a variety of juices. Our complimentary shuttle can get you to and from the Miami Airport with ease and our new gym and Olympic size pool will refresh you all day long. When you need it print out your boarding pass from our new business center and enjoy our complimentary new high speed internet. You will find like many others that Days Inn is truly the best value under the sun. Sincerely, Barry Michaels, Guest Services
4 out of 5
Recommended
for Everyone
by A verified traveler

Good but it needs a luggage storage

Posted Mar 15, 2017
Everything was good I think the need a luggage storage.
Comment from Hotel Management
Mar 16, 2017 by Customer Service, Hotel Management
Great to hear from you and we appreciate your input. Hope you enjoyed the delicious hot breakfast with pancakes, eggs, waffles, bacon, sausage, muffins, pastries and coffee, tea and a variety of juices. Our complimentary shuttle can get you to and from the Miami Airport with ease and our new gym and Olympic size pool will refresh you all day long. When you need it print out your boarding pass from our new business center and enjoy our complimentary new high speed internet. You will find like many others that Days Inn is truly the best value under the sun. Sincerely, Barry Michaels, Guest Services
3 out of 5
Recommended
for Everyone
by A verified traveler from florida

Noisy at night,no sleep

Posted Mar 12, 2017
Noisy at night can't sleep,friendly staff,good breakfast
Comment from Hotel Management
Mar 12, 2017 by Customer Service, Hotel Management
Great to hear from you and we appreciate your input. Hope you enjoyed the delicious hot breakfast with pancakes, eggs, waffles, bacon, sausage, muffins, pastries and coffee, tea and a variety of juices. Our complimentary shuttle can get you to and from the Miami Airport with ease and our new gym and Olympic size pool will refresh you all day long. When you need it print out your boarding pass from our new business center and enjoy our complimentary new high speed internet. You will find like many others that Days Inn is truly the best value under the sun. Sincerely, Barry Michaels, Guest Services
4 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel and it was comfortable.

Posted Mar 9, 2017
I stayed one day and it was ok. I will stay there again.
Comment from Hotel Management
Mar 9, 2017 by Kevin, Hotel Management
Great to hear from you and we appreciate your input. Hope you enjoyed the delicious hot breakfast with pancakes, eggs, waffles, bacon, sausage, muffins, pastries and coffee, tea and a variety of juices. Our complimentary shuttle can get you to and from the Miami Airport with ease and our new gym and Olympic size pool will refresh you all day long. When you need it print out your boarding pass from our new business center and enjoy our complimentary new high speed internet. You will find like many others that Days Inn is truly the best value under the sun.
3 out of 5
Recommended
for Everyone
by A verified traveler

Not a bad spot

Posted Mar 9, 2017
Cool pool. Bed sheet had a blood stain on it. Rude airport driver. Other than those 2 minor things, not a bad spot.
Comment from Hotel Management
Mar 12, 2017 by Customer Service, Hotel Management
Great to hear from you and we appreciate your input. Hope you enjoyed the delicious hot breakfast with pancakes, eggs, waffles, bacon, sausage, muffins, pastries and coffee, tea and a variety of juices. Our complimentary shuttle can get you to and from the Miami Airport with ease and our new gym and Olympic size pool will refresh you all day long. When you need it print out your boarding pass from our new business center and enjoy our complimentary new high speed internet. You will find like many others that Days Inn is truly the best value under the sun. Sincerely, Barry Michaels, Guest Services
4 out of 5
Recommended
for Everyone
by A verified traveler from Pittsburgh, PA

Good basic facility close to Miami airport.

Posted Mar 8, 2017
Pros: The free airport shuttle is great. The microwave and small refrigerator in the room was a nice touch.
Location: Not much to do nearby, but the proximity to the airport is great. For an extra fee, a shuttle to the Port for cruises is available.
The staff was very courteous and helpful. I also appreciated the very clean room.
Comment from Hotel Management
Mar 8, 2017 by Kevin, Hotel Management
Great to hear from you and we appreciate your input. Hope you enjoyed the delicious hot breakfast with pancakes, eggs, waffles, bacon, sausage, muffins, pastries and coffee, tea and a variety of juices. Our complimentary shuttle can get you to and from the Miami Airport with ease and our new gym and Olympic size pool will refresh you all day long. When you need it print out your boarding pass from our new business center and enjoy our complimentary new high speed internet. You will find like many others that Days Inn is truly the best value under the sun.
2 out of 5
by A verified traveler

hotel close to airport

Posted Mar 7, 2017
Pros: see above comments
Cons: there was not a free shuttle at 4 in the morning, so we had to pay.
Location: could not find any restaurants close by; did delivery meal night and it was excellent. no coffee available in lobby; restaurant under construction.
We were disappointed that we could absolutely not get in before three oclock and that we could not store our luggage anywhere there until we did get into our room; there was no controlled entry and absolutely no place close to get something to eat. The morning breakfast was delicious and well presented. The beds were very comfortable although the lights were not working in the room. We were in the older section of the hotel.
Comment from Hotel Management
Mar 9, 2017 by Kevin, Hotel Management
Great to hear from you and we appreciate your input. Hope you enjoyed the delicious hot breakfast with pancakes, eggs, waffles, bacon, sausage, muffins, pastries and coffee, tea and a variety of juices. Our complimentary shuttle can get you to and from the Miami Airport with ease and our new gym and Olympic size pool will refresh you all day long. When you need it print out your boarding pass from our new business center and enjoy our complimentary new high speed internet. You will find like many others that Days Inn is truly the best value under the sun.