Ratings based on 480 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
79% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler

Pool was nice, hotel overall needed some TLC.

Posted Jul 23, 2016
Pros: Pool and location
Cons: Common areas of the hotel need some work
Location: Location was great, and there was lots to do in the area.
Pool and Beach were nice. Hotel itself needs some upgrades.
4 out of 5
by A verified traveler from AL

Great location in South Beach

Posted Jul 22, 2016
Right in the middle of SoBe. Historic hotel with a great pool and beach area. Staff were very nice and accommodating. Rooms are small and the views are limited.
4 out of 5
by A verified traveler from C

Localização excelente

Posted Jun 28, 2016
Pontos fortes: localização, piscina, atendimento, restaurante. Quarto bom, limpo, claro, banheiro pequeno, sem a facilidade de espelho de aumento para barba.
5 out of 5
by A verified traveler from Washington DC

As always had a wonderful time.

Posted Jun 24, 2016
Pros: Everything.
Cons: Can't think of anything.
Location: It is South Beach, so if guests can not find things to do nearby, then they don't belong there.
They take great care of their guests. Quality of food, staff service, amenities, and facilities always are the best. Never had a bad day there. Highly recommended.
2 out of 5
by A verified traveler from Montreal

Disappointing experience

Posted May 30, 2016
Pros: The staff
Cons: The rooms definitely need a revamp!
The Delano is enjoying a 4.2/5 star rating on Expedia, and a 4/5 star rating on Trip Advisor ; Not sure what people see in the hotel to merit such a high rating. The point of this review is not by any means to trash the hotel, but to give an objective & realistic review of the Delano, not blinded by the glitz of south beach. The good: Hotel staff. Kudos to the staff at the Delano. Very professional, polite, welcoming and helpful. The bad: The rooms. This place is terribly run down. We had an ocean view room with two double beds (handicap access room, although we are not handicapped, but no problem with that), meaning that there should be enough space in the room for someone in a wheel chair to be able to at least minimally navigate the room. The reality, however, is that the room barely fit the 2 double beds, with at most 3 feet between the beds, and 1 foot between 1 of the beds and the sole window in the room, which was in essence a 2 x 2 ft hole in the wall, overlooking dirty rooftops & a wall of palm trees. We were 2 people with suitcases and could barely fit in this room! The bathroom was in terrible shape. Shower is one with the rest of the bathroom (no tub or other physical barrier or curtain) so it floods every time you take a shower. Also, barely enough space to put your hands between the fossette & the basin of the sink; basically, you can barely wash your hands. In all, for the same/similar price & location, a much better quality room can be had in south beach.
3 out of 5
by A verified traveler from München

Abgewohntes teures Hotel, wo alles extra kostet

Posted May 25, 2016
Pros: Die Lage
Location: Alles ist in der Nähe. Top Lage zum Ausgehen und um zum Strand zu gehen. Restaurants, Bars, andere Hotels und Shopping.
zwei tage im Hotel gewesen. Alles kostet extra (Resort Gebühr - wofür??, Parking und und.... Das Zimmer ist ziemlich abgewohnt. Schöner Pool.
4 out of 5
by A verified traveler

Posted May 11, 2016
Pros: location Friendly staff - Shout out to Julio concierge and Jeremy bartender. Super fantastic and helpful.
Cons: Although the music at the pool was entertaining, it sometimes got too loud early in the day! Beach umbrellas were on the pricey side.
great first time stay! restos in hotel very good Ideal location
5 out of 5
by A verified traveler from chicago

Nice hotel and atmosphere. On the beach

Posted May 5, 2016
Great time. Hotel room staff were very attentive. Almost too attentive. Lots of knocks on the door for stuff. But great service. Clean beautiful facility. Love the white theme. Love the subtleness of the drive up Wish they had a jacuzzi
4 out of 5
by A verified traveler

Art Deco Funky

Posted Apr 29, 2016
Lovely Art Deco style place. Great pool area and restaurant. South beach area seedy though. Some upscale restaurants but local area not great.
3 out of 5
by A verified traveler

Nice location but overall not impressed

Posted Apr 25, 2016 on Orbitz
It was a nice hotel with a fantastic pool however overall, for the amount of money they charge, not impressed with the overall service. The staff was great by the pool area however I felt they weren't very attentive everywhere else. The room was small and the bathroom shampoo and conditioner bottles provided by the hotel were actually opened and used.