Ratings based on 979 Verified Reviews

They paid and stayed. We double-checked.
2.7 out of 5
41% of guests recommend
3.0 Room cleanliness
2.5 Service & staff
2.9 Room comfort
2.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler from Stuttgart

Das Hotel ist einfach nur enttäuschend.

Posted Aug 22, 2016
Pros: Gar nichts !
Cons: Alles !
Location: Collins Ave.
Die Bilder auf der Homepage vermitteln den Eindruck, dass es sich um schöne und neuwertige Zimmer handelt, die den Namen "Design-Suites" verdienen. Tatsächlich bekamen wir ein uraltes, heruntergekommenes Zimmer, weches weder den Namen "Design" noch den Namen "Suites" verdient. Wirklich alles kaputt, zerkratzt und in katastrophalem Zustand. Durchgelegene Matratzen. Budget-Motels (um die 30-50 US-Dollars) haben einen zehnmal besseren Komfort ! Auch eine Beschwerde an der Rezeption half nichts, dass wir eine "superior Suite" gebucht hätten. Man sagte uns, dass das es sich um das gebuchte Zimmer handelt und nur einige Zimmer neuwertig wären. Nie wieder "Design Suites" !!!!!!
1 out of 5
by A verified traveler

Welcome to Hell...

Posted Aug 12, 2016
Pros: Valet
Cons: Staff that cared
Location: Leave
This was the worse experience in my life... I will not be returning to this Hotel or Miami for that matter
3 out of 5
by A verified traveler from Sydney, AUSTRALIA

Nice swimming pool and close to beach

Posted Aug 2, 2016
Other reviews have criticised staff for lack of friendliness but my friend and I found everyone pleasant and helpful. The only downside is that the hotel is a little far away from all of the action so to speak... It's a 10-15 minute bus or taxi ride to the main part of South Beach, or over an hour walk.
Comment from Hotel Management
by customerservice@designsuitesmiami.com, Hotel Management
We pride ourselves on value at Design Suites Miami Beach and we’re delighted you enjoyed all of the extras such as parking. It was a pleasure to host you and we appreciate the feedback you’ve shared within your review. When your travels bring you back to Miami Beach, please do consider another visit with us.
1 out of 5
by A verified traveler from NY/SC

do not recommend

Posted Aug 1, 2016
For starters the lobby looks nice as if it was a casino, but once you get upstairs a different story, looks like a shelter apartment complex, it's so outdated, they still use keys, there no full length body mirror, the shower water must of been slightly clogged because the drain took forever to go down, we had an alarm clock in our room with no batteries, thank god it wasn't necessary but when they did give us batteries it died the same day ... Housekeeping just bust in the room at 8am didn't knock we went out and came back by 2, room still wasn't clean. The housekeepers don't wear uniforms to signify their housekeeping. I don't feel like the beds were clean because I kept itching and now I see I have a sort of rash on my arms.... Just NO !!!! to this hotel
Comment from Hotel Management
by customerservice@designsuitesmiami.com, Hotel Management
Please note this picture is not from our room, can you explain where you take this pictures?
4 out of 5
by A verified traveler from Oxon Hill, Maryland

Very nice hotel, but the beds suck. Food not good

Posted Jul 30, 2016
Pros: Nice building and staff. excellent view from my room 17th floor. Free valet parking.
Cons: phones in rooms, ice makers, food in restaurant. Better beds
Location: Location was good for me.
It was a pleasant stay. Need a few more English speakers on cleaning staff. No phone in my room. No ice makers. some units had stoves others didn't. Has potential to grow and be successful...
Comment from Hotel Management
Aug 9, 2016 by customerservice@designsuitesmiami.com, Hotel Management
We have some of the best hospitality professionals in Miami Beach and we’re delighted to read that you enjoyed their welcome spirit. It was a pleasure to host you on your beach-get-away and we hope you’ll visit us again soon. Warm Regards,
2 out of 5
by A verified traveler from New York, NY

It all depends on which room or apartment you get.

Posted Jun 13, 2016
Pros: It's on the beach.
Cons: Update the rooms.
Location: Bayside Tours, Clevelanders, Anything on Ocean Driive.
I stayed at Design Suites in 2013 with two girlfriend and the 1 bedroom apartment we stayed in was lovely. I decided to return in 2016 based on my experience the first time; with my boyfriend whom had never been to Miami and the room we stayed in was extremely disappointing!!! When we arrived the first room was okay visually until my boyfriend went to shower and the tub was stopped up; the staff switched our rooms only for the second room to have rotted and smelly kitchen cabinetry. We made the best of the situation until it was time to leave. I am not happy with the outcome of my boyfriend first experience in Miami based on my recommendation for accommodations with Design Suites:(( We should be reimbursed or offered a better accommodation for a future stay:((
Comment from Hotel Management
Jul 15, 2016 by DSMB, Hotel Management
Greetings Ms. At Design Suites Miami Beach we look forward to welcoming back our repeat guests and it was a delight to see you walking through our doors again. We thank you for sharing your feedback, but we are sorry to read that you were disappointed with your more recent experience. We apologize if we let you down in any way and hope you'll allow us another opportunity to impress you. Warm Regards, Design Suites Miami Beach
4 out of 5
by A verified traveler from miami

Hotel en la misma playa

Posted May 15, 2016
Hotel muy grande con personal que te aparca el coche personal muy bien sólo que al llegar tienes q pagar 68 dólares por habitación que no lo sabía hasta que llegue allí por el uso de piscina parqueadores todo bien por p demas
Comment from Hotel Management
May 21, 2016 by DSMB, Hotel Management
Saludos: Gracias por sus comentarios, esperamos su nueva visita pronto. Atentamente Design Suites Miami
3 out of 5
by A verified traveler

Ok hotel with nice Beach access

Posted May 15, 2016
Hotel may not be as great as you expected. Rooms are ok and clean. But looks old. Beach access Has microwave and utensils.
Comment from Hotel Management
May 16, 2016 by DSMB, Hotel Management
Greetings Saz, It was a pleasure to welcome you to Miami Beach and we thank you for sharing your review. We hope you'll be visiting us again soon. Sunny Regards, Design Suites Miami Beach
5 out of 5
by A verified traveler

Posted May 14, 2016 on Hotels
Comment from Hotel Management
Jul 16, 2016 by Guest Services, Hotel Management
Thanks for the rave review!
1 out of 5
by Paula from Rio de Janeiro

Pelas fotos é lindo, mas pessoalmente é Horrivel.

Posted May 9, 2016 on Hotels
Chegamos ao hotel e fomos muito mal recepcionados, tivemos que subir dois lances de escada porque não tem nem rampa de acesso nem elevador para a recepção.A internet é ineficiente e os funcionários mal humorados. Pelas fotos tudo parece lindo, mas percebe-se que o hotel anda muito mal administrado.Os manobristas alopram com os carros e quase atropelam quem estiver na frente. Um caos!È frequentado por muitas prostitutas e pessoas suspeitas. Não recomendo família. Não pretendo retornar.O único ponto bom foram os quartos limpos, mas as janelas nem abrem.
Comment from Hotel Management
Jul 23, 2016 by Guest Services, Hotel Management
Olá de Miami, Nós ficamos muito felizes em recebê-lo no Design Suites Miami Beach, e pedimos desculpas se a sua experiência de chegada ou o processo da nossa equipe do estacionamento não foi ideal. Entendemos que os passos são um pouco inconvenientes, mas o benefício está sendo posicionado por acima das águas com o objetivo de capturar as vistas deslumbrantes. Enquanto nós valorizamos os seus comentários, temos que agir corretamente com toda nossa população de hóspedes, que é em grande parte e composta de famílias que visitam, e que se beneficiam de Miami Beach. Com a nossa propriedade totalmente gerida por uma equipe de segurança, podemos garantir que o nosso hotel é muito familiar. Agradecemos mais uma vez por compartilhar seus comentários e espero que você possa permitir-nos outra oportunidade de recebê-lo e fornecer-lhe um Design Suites com uma experiência mas adequada. Atenciosamente, Design Suites Miami Beach