Ratings based on 793 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
83% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Not so bad

Posted Aug 23, 2015
The air conditioning doesn't work. The position is great,
Comment from EPC
Sep 4, 2015 by Andre, EPC
We work hard to make sure that all aspects of the rooms and the entire hotel are in excellent working order. We are glad that you have enjoyed our prime location, and we hope the extreme summer temperatures have not disrupted your stay.
3 out of 5
Recommended
for Everyone
by A verified traveler from Miami

Nice hotel and friendly staff.

Posted Aug 19, 2015
Pros: location,breakfast and staff
Cons: pool
Location: Excellent restaurants and shopping areas. Only one block from the beach, where there has food, beverages and drinks.
Great experience and location, friendly staff and very family oriented environment . I like to give thanks to the front desk personal.
Comment from EPC
Sep 4, 2015 by Andre, EPC
Thank you for writing. I will pass on your comment to our friendly and attentive staff. We hope that we can welcome you again soon.
2 out of 5
by A verified traveler from MIAMI, FL

Hotel is close to the Beach

Posted Aug 17, 2015
Pros: NOTHING
Cons: EVERYTHING
Location: THERE IS ALOT OF NEAT THINGS AROUND THAT AREA. COLLINS RD AND LINCOLN RD.
I did not have a good experience with this Hotel. I had to pay for $35 parking at the hotel which was not good after paying over $200 for a one night for a room that was not even great. The door was messed up it could not close. I ran out of hot water. If you are not a continental guest you do not have breakfast, you do after everybody else eats and you get the left overs. I would not recommend this hotel to nobody. The only thing good about it, it was close to the beach.
Comment from Hotel Management
Aug 24, 2015 by Andre, Hotel Management
I regret to see that your stay was not to your expectations. Our parking rate is $29.00 plus applicable tax. The spaces are provided based on availability and with in-and-out privileges making it really convenient to park close to your room. Some room packages have breakfast included as part of their booking. Our friendly in house reservation staff can inform our guests on how they can take advantage of this deal. Breakfast is always made available to all our guests, just with some reservations it is an item that costs extra.
3 out of 5
by A verified traveler from mx

Las fotos q salen aqui son muuuy viejas el hotel

Posted Jul 3, 2015
El hotel esta muy viejo y sucio . La eegadera esta toda hongeada y el agua de la alberca es de un color preocupante
5 out of 5
Recommended
for Everyone
by A verified traveler from new york new york

it was good place to stay

Posted Jun 26, 2015
im from new york so you know how we can get NYC so you know how we get but the day before staying they was comforting they took care of every single thing was taken care of from parkin and towels even beach clubs and happy hour even tho yu pay extra for bfast and parkin but its worth it the pool was one of the best pools 8 ft just perfect
Comment from Hotel Management
Jul 2, 2015 by Andre, Hotel Management
Thank you for your kind comments. You're right! many places on the beach have swimming pools that are only few feet deep. They don't make them like they used to. Our oasis amidst busy South Beach streets is the perfect place to relax, yet be close to all it has to offer. We really hope you'll visit us again soon.
Comment from Hotel Management
Jul 2, 2015 by Andre, Hotel Management
Thank you for your kind comments. You're right! many places on the beach have swimming pools that are only few feet deep. They don't make them like they used to. Our oasis amidst busy South Beach streets is the perfect place to relax, yet be close to all it has to offer. We really hope you'll visit us again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 15, 2015
The only thing I would recommend is to use more staff in the breakfasr area because only one person to all the people is not enough
Comment from Hotel Management
Jun 23, 2015 by Andre, Hotel Management
Thank you for the feedback and your review. We have an excellent new chef on board with us. We hope you will come stay with us in your future travels.
3 out of 5
by A verified traveler from NC

Meh

Posted Jun 11, 2015
The location of the hotel was not bad. It's a short walk from Miami beach/strip. Our room had a strange smell that will come and go every once in a while...and the smell was disgusting. The shower head wasn't strong and the water didn't get all the way warm. The staff was friendly but the hotel itself wasn't that great.
Comment from Hotel Management
Jun 15, 2015 by Andre, Hotel Management
Thank you for mentioning our great staff, and our prime South Beach location with walking distance to many points of interest, nightlife, restaurants and more. I apologize for the issue described. Our maintenance team was able to rectify the situation however this should not have happened in the first place. We are constantly improving our product and in the future more and even greater improvements are in the plans. When you return I am sure that you will be "Wowed"
4 out of 5
Recommended
for Couples
by Tomas

Posted Jun 5, 2015 on Hotels
Comment from Hotel Management
Aug 29, 2015 by Andre, Hotel Management
Thank you for staying with us, and for the generous evaluation. We hope to welcome you back in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Hoboken, NJ

Great location

Posted Jun 2, 2015
Staff was amazing. They were ready to answer questions and give great recommendations. The room was perfect for our needs. The location is perfect close to the beach and restaurants even though it's not close to the full action on the lower numbered streets there is plenty to see and do in the area.
Comment from Hotel Management
Jun 8, 2015 by Andre, Hotel Management
Thank you for your kind review. Thank you for mentioning our dedicated and helpful staff and our prime South Beach location. It was a pleasure to have you and we hope you'll visit us again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 1, 2015
Pros: Great location on Collins Avenue. Parking at hotel was a definite plus.
Only stayed at the Dorchester one night however the location was excellent and would stay there again.
Comment from Hotel Management
Jun 30, 2015 by Andre, Hotel Management
Thank You for your review. We strive to provide an excellent value in the heart of South Beach with a friendly service. It was a pleasure to have you and we really do hope you will visit us soon. Best Regards,