Ratings based on 552 Verified Reviews

3.9 out of 5
82% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
4.2 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Hotel is aging and it showed.

Posted Mar 18, 2017
Pros: Staff were helpful and kind
Cons: The facility needs to be renovated badly.
We averaged 1-2 problems which required service each day. Toilets, dishwasher, remotes, etc. However, staff responded and were courteous. Nevertheless it was intrusive to allow access, sometimes over a 1/2 hour a time. This hotel is not aging gracefully. It was ok but not great.
4 out of 5
Recommended
for Everyone
by A verified traveler

OK hotel, close to beach

Posted Feb 4, 2017
Pros: Good view, great location
Cons: The hotel is basic lodgings, nothing fancy. The bathroom could use a little TLC. Housekeeping could put in a bit more effort fighting the mildew.
Location: Didn't stay long enough to wander around much but there seemed to be some restaurants and stores nearby.
We flew in from the west coast and only stayed the one night. We left the next day for a cruise. Not exactly close to the Port of Miami but the valet set us up with a van that took us to the boat for a flat fee. It was a pleasant enough experience and it served its purpose as a place to stay overnight.
4 out of 5
by Grace

Posted Dec 22, 2016 on Hotels
The staff at the reception area are very friendly, efficient and accommodating. Check in process was fast and easy. Check out was even faster. Food in general is forgetable, complementary coffee is very weak. Beach chairs and towels are covered by the 20 dollars resort fee. If you want an umbrella you need to pay extra 18 dollars. Parking is also extra. Valet parking is fast and the staff is very efficient and friendly. A good hotel to sleep comfortably and then go about your day somewhere else.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 9, 2016 on Hotels
5 out of 5
by A verified traveler

Posted Dec 5, 2016 on Hotels
THE STAFF WAS AMAZING
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 2, 2016 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 27, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta GA, United States of America

Great Location & Excellent Service

Posted Nov 20, 2016
Pros: Location & service.
Cons: Pool area looks a little dated.
Location: Walking distance to pier & Epicure market. Right on the beach with a nice pool & hot tubs. Took Uber to S Beach for an Art Deco hotel tour & dinner.
Great location right on Sunny Isles Beach. Room was well-appointed with mini-fridge, skin and microwave. There was a balcony overlooking the ocean with a table and 2 chairs. Great for breakfast. Picked up food at the Epicure Gourmet Deli just across the street. Staff was outstanding: Matthew checked us in and gave us our first supply of DoubleTree chocolate chip cookies. Sheila the pool bartender/waitress was very friendly and prompt. Julian helped us with our beach chairs (included as part of the resort fee). Overall, a very pleasant stay. We'll be back! Thanks.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 17, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice location

Posted Sep 23, 2016
Nice location near the beach, near stores and malls