Ratings based on 1,428 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from TT

Very central

Posted Aug 29, 2015
This hotel is def not for the family but if you are in Miami for a good time here is the spot for you
4 out of 5
Recommended
for Everyone
by A verified traveler

Good ameneties.

Posted Aug 29, 2015
Pros: Had great amenties.
Cons: Better service. The room when serviced,still lacked towels, and my room being organized up to my standard.
Location: Great location. Very nice restaurant.
I normally stay at the 4 Seasons or the Mandarin, and this hotel isn't in the same class. But had a vibrant nightlife with a great lounge, and restaurant.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Downtown

Posted Aug 28, 2015
Great Hotel, Fun, Fun,fun 16th Floor is a scene Friday night.
Comment from EPC
Aug 29, 2015 by Zachary, EPC
We love fun, fun, fun! So glad you enjoyed yourself. Can't wait for round 2!
2 out of 5
by A verified traveler

i will never recommend EPIC to my colleagues

Posted Aug 27, 2015
So many hidden fees, unprofessional staff. Crappy bed/mattress and horrible parking conditions
4 out of 5
Recommended
for Everyone
by A verified traveler

Cercanía a Downtown fácil acceso

Posted Aug 27, 2015
Buena presentación y colaboración de todo el staff Me ayudaron En todo
4 out of 5
Recommended
for Everyone
by A verified traveler from England midlands

Nice hotel

Posted Aug 26, 2015
Wonderful pools on rooftop . Fantastic restaurants. The fish burger they made for my lunch was the best I have ever had. Staff were very polite and helpful in every way. I highly recommend it. Would stay there again definitely.
Comment from EPC
Aug 27, 2015 by Zachary, EPC
Dalbar: We cannot wait to welcome you back. The fish sandwich really is phenomenal, I love it too. I think the turkey sandwich is a close second though. Come hang out at our pool again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington, DC

Beautiful hotel great Miami location

Posted Aug 25, 2015
Pros: Location. View. Pool. Dining. Staff. Comfort of room. Everything!
Cons: A little more in-room info about the area and hotel amenities.
Location: We went to a Marlins game and enjoyed a stroll along the bay. Watched yachts cruise down the canal along the hotel.
We enjoyed our stay so much we extended our trip an extra night!
Comment from EPC
Aug 27, 2015 by Zachary, EPC
Dee: Hooray! More time at EPIC is always a plus. We love our property and love it when our guests do too. Come back for some more fun. We'll be lounging pool side waiting for you.
4 out of 5
Recommended
for Everyone
by A verified traveler

Upscale hotel.

Posted Aug 25, 2015
I didn't expect this hotel to be so upscale but I enjoyed it. It kept me in a good mood having to dress up every time I stepped outside the hotel room. Didn't explore all of the hotel like the gym or restaurant.
Comment from EPC
Aug 27, 2015 by Zachary, EPC
We are glad you felt so luxurious while staying with us. Part of the charm of Miami is getting dressed up. We always like to show our best. Can't wait to clink champagne glasses with you soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Excellent hotel staff

Posted Aug 25, 2015
Pros: Very friendly and courteous staff. Nice décor and very relaxing environment.
We stayed for 2 nights with friends. On our first night, I got insect bites on my arms in our room. We reported to the reception next morning and the staff immediately advised it could not be bed bugs as hotel just had a full inspection. I also checked on google and no report of bed bugs for this hotel. We requested a different room as we really like the hotel. The reception staff gave us the room in the penthouse with the best view of Miami harbor. Hotel facilities are excellent, nice pool and relaxing hotel lobby. We will definitely stay again next time when we're in Miami.
Comment from EPC
Aug 27, 2015 by Zachary, EPC
Cocoa: We definitely cannot wait to welcome you back then ! It is wonderful to hear how professionally and expeditiously our team handled this situation. Next time we look forward to a truly flawless stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from atlanta, ga

Nice hotel with a great Friday night happy hour.

Posted Aug 24, 2015
The colors in the room seem a little outdated but the bed is plush and the bathroom spacious so that's easily overlooked. Orange and browns are very 70's but somehow it worked more for the homey vibe. Front desk greeted us quickly and allowed us a early check-in with no hassle. The main appeal was a awesome busy happy hour with bartenders and wait staff that were ON TOP OF THINGS! Our waiter Miguel (?or Manuel? ) was amazing!
Comment from EPC
Aug 27, 2015 by Zachary, EPC
The happy hour really is fantastic! You get to meet a lot of locals and enjoy the Miami night life. We are also so glad to hear that you could check in early. It's always a pleasure to be able to get comfortable quick and start enjoying EPIC. We can't wait to welcome you back again soon!