Ratings based on 1,736 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
92% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Scotland

Quality hotel, Great Views

Posted Aug 21, 2016
Pros: Water view with balcony, great view in an evening.
Cons: Prior notice (i.e. before booking) of the annual pool party. Not our style and prevented us using the pool for 1.5 days.
Location: Bayside shops and restaurants, Miami beach.
Fantastic, stylish hotel with great water views. Walking distance of Bayside, where there are various places to shop and eat.
Comment from Hotel Management
Aug 22, 2016 by Zachary, Hotel Management
Martin: The location really is fantastic, it's so easy to access all of Miami from here. The views are also pretty wonderful. Hope to spend some time together again soon.
2 out of 5
by A verified traveler from New York, NY

Nice hotel but noisy

Posted Aug 21, 2016
The hotel is nice but noisy and the ambience is more like a nightclub than a hotel. Although the room where I stayed was clean, it was noisy. I could hear all the noise from outside and the room next to it. I was tired after a flight from New York, I could not sleep because of the sound of the TV from the room next to mine. I tried going to get food at the restaurant in the 16th floor, which I regretted, very limited selection of food and very expensive, more expensive than in New York! The 16th floor was crowded with people dressed on nightclub and beach wear clothes. The crowd of people and inappropriate attire, makes the hotel look cheap. If you are looking for a place to rest and have a quiet and decent environment, this hotel is not for you.
Comment from Hotel Management
Aug 24, 2016 by Zachary, Hotel Management
I am a RN: I am so sorry to hear that this was your experience. We never want that type of ambience and certainly would never want a guest uncomfortable. We will certainly be reviewing what happened to prevent it from happening again.
4 out of 5
by A verified traveler from UNU

Lovely place

Posted Aug 20, 2016
The hotel is very modern and classy. Was a good experience.. Very lovely hotel
Comment from Hotel Management
Aug 22, 2016 by Zachary, Hotel Management
udoka: This is just fantastic, we are so happy you enjoyed yourself. Hope it won't be the last time we spend time together.
5 out of 5
by A verified traveler

Amazing

Posted Aug 19, 2016
My husband & I stay @ Epic to celebrate our 20th wedding Anniversary. We enjoyed everything about the Hotel.
Comment from Hotel Management
Aug 22, 2016 by Zachary, Hotel Management
Very Happy: This makes us very happy! Cannot wait to welcome you back.
5 out of 5
by A verified traveler from Jacksonville, FL

Great hotel with nice views

Posted Aug 15, 2016
Staff was excellent! We asked for a higher floor since we were placed one floor above the pool and they didn't hesitate to give us a new room. It was a Friday night so the pool deck and bar area got pretty noisy at night but the rooms are excellent at blocking noise. Valet parking got a little crazy at night but you could tell the workers were doing their best. Overall, a great hotel. Beautiful view over the water and of the city!
Comment from Hotel Management
Aug 16, 2016 by Zachary, Hotel Management
Carrie: This is just lovely to hear. Thanks so much for all of this tremendous feedback. We love when a guest is able to share such a wonderful experience. Hope to see you again soon!
4 out of 5
by A verified traveler from New York, NY

Great Location and Walkability

Posted Aug 6, 2016
Pros: Great location. Great amenities. Great spa. Great restaurants.
Cons: I went to the pool in the late afternoon and was dismayed to find no staff- nobody to set up a chaise, cleaning up towels or offering drinks.
Location: Whole Foods is across the street. Mary Brickell Village is a lovely and vibrant place to find shops and numerous restaurants.
I had business in Miami and Epic offered the perfect location, close to shops and restaurants, with easy access to the airport.
Comment from Hotel Management
Aug 6, 2016 by Zachary, Hotel Management
Laurie: So glad you enjoyed yourself here! The location makes it so easy to access all that Miami has to offer. Sorry to hear about what happened at the pool though, that is not at all what we like to hear. Hope that we will have a chance to win you back another time. We know we can!
5 out of 5
by A verified traveler from san juan

Very centric location

Posted Jun 16, 2016
This hotel its a very good place to stay very nice people the location its perfect..
Comment from Hotel Management
Jun 19, 2016 by Zachary, Hotel Management
Thanks so much! We love our team too. Until next time.
5 out of 5
by fred from Atlanta, ga

Luxury

Posted May 30, 2016 on Hotels
Luv it my fav hotel
Comment from Hotel Management
by Zachary, Hotel Management
fred: Lovin' the 5 stars. So thrilled we're your fav!
5 out of 5
by sam

Posted May 29, 2016 on Hotels
Nice upscale hotel. Bathroom was the best I have seen so far. $39 valet fee is steep.
Comment from Hotel Management
by Zachary, Hotel Management
Sam: Love this review. Our bathrooms are pretty amazing. Can't wait to have you back!
5 out of 5
by Jorge from Miami, Florida USA

Epic stay at Miami's Epic Hotel

Posted May 27, 2016 on Hotels
Excellent 5-star hotel totally deserving of the rating, central location, good neighborhood in Brickell in downtown Miami, very good attentive service, beautiful property, great room
Comment from Hotel Management
by Zachary, Hotel Management
Jorge: This is a five star review! You have us all grinning from ear to ear. You really know how to flatter us. We hope to see you again soon, we would love another opportunity to spoil you.