Ratings based on 1,732 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
92% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Scotland

Quality hotel, Great Views

Posted Aug 21, 2016
Pros: Water view with balcony, great view in an evening.
Cons: Prior notice (i.e. before booking) of the annual pool party. Not our style and prevented us using the pool for 1.5 days.
Location: Bayside shops and restaurants, Miami beach.
Fantastic, stylish hotel with great water views. Walking distance of Bayside, where there are various places to shop and eat.
Comment from Hotel Management
Aug 22, 2016 by Zachary, Hotel Management
Martin: The location really is fantastic, it's so easy to access all of Miami from here. The views are also pretty wonderful. Hope to spend some time together again soon.
4 out of 5
by A verified traveler from UNU

Lovely place

Posted Aug 20, 2016
The hotel is very modern and classy. Was a good experience.. Very lovely hotel
Comment from Hotel Management
Aug 22, 2016 by Zachary, Hotel Management
udoka: This is just fantastic, we are so happy you enjoyed yourself. Hope it won't be the last time we spend time together.
5 out of 5
by A verified traveler

Amazing

Posted Aug 19, 2016
My husband & I stay @ Epic to celebrate our 20th wedding Anniversary. We enjoyed everything about the Hotel.
Comment from Hotel Management
Aug 22, 2016 by Zachary, Hotel Management
Very Happy: This makes us very happy! Cannot wait to welcome you back.
5 out of 5
by A verified traveler from Jacksonville, FL

Great hotel with nice views

Posted Aug 15, 2016
Staff was excellent! We asked for a higher floor since we were placed one floor above the pool and they didn't hesitate to give us a new room. It was a Friday night so the pool deck and bar area got pretty noisy at night but the rooms are excellent at blocking noise. Valet parking got a little crazy at night but you could tell the workers were doing their best. Overall, a great hotel. Beautiful view over the water and of the city!
Comment from Hotel Management
Aug 16, 2016 by Zachary, Hotel Management
Carrie: This is just lovely to hear. Thanks so much for all of this tremendous feedback. We love when a guest is able to share such a wonderful experience. Hope to see you again soon!
4 out of 5
by A verified traveler from New York, NY

Great Location and Walkability

Posted Aug 6, 2016
Pros: Great location. Great amenities. Great spa. Great restaurants.
Cons: I went to the pool in the late afternoon and was dismayed to find no staff- nobody to set up a chaise, cleaning up towels or offering drinks.
Location: Whole Foods is across the street. Mary Brickell Village is a lovely and vibrant place to find shops and numerous restaurants.
I had business in Miami and Epic offered the perfect location, close to shops and restaurants, with easy access to the airport.
Comment from Hotel Management
Aug 6, 2016 by Zachary, Hotel Management
Laurie: So glad you enjoyed yourself here! The location makes it so easy to access all that Miami has to offer. Sorry to hear about what happened at the pool though, that is not at all what we like to hear. Hope that we will have a chance to win you back another time. We know we can!
5 out of 5
by A verified traveler from san juan

Very centric location

Posted Jun 16, 2016
This hotel its a very good place to stay very nice people the location its perfect..
Comment from Hotel Management
Jun 19, 2016 by Zachary, Hotel Management
Thanks so much! We love our team too. Until next time.
5 out of 5
by A verified traveler

Posted May 23, 2016 on Hotels
Comment from Hotel Management
by Zachary, Hotel Management
WOOHOO! All five, thanks so much!
4 out of 5
by Marcelo

Belo hotel mas com taxas para tudo...

Posted May 21, 2016 on Hotels
agradável
Comment from Hotel Management
by Zachary, Hotel Management
Obrigado!
5 out of 5
by pedro h from medellin

excelente para vivir miami

Posted May 20, 2016 on Hotels
excelente por lo que tiene el hotel, los restaurantes y bares gran gimnasio
Comment from Hotel Management
by Zachary, Hotel Management
Pedro H: Que excelente! Nos alegra que usted disfruto. Es verdad can el gimnasio es muy bueno. De hecho, todas las maquinas de hacer exerciso son nuevas. Hasta la proxima vez senor!
2 out of 5
by Marcos from Recife

Não gostei!

Posted May 19, 2016 on Hotels
O hotel é bom mas algumas coisas aconteceram. Primeiro me colocaram num quarto que fedia muito a cigarro, terrível. Depois me colocaram num quarto que estava com o frigobar quebrado, e só trocaram no dia seguinte. Pelo hotel ter bares e restaurantes, happy hour em alguns dias, pra você chegar e entregar o carro no manobrista demora muito, pra retirar o carro então nem se fala. Um dia reclamei que já estava esperando o carro a 15 minutos e uma pessoa nada cordial me falou que esse tempo poderia ser de até 20 minutos então eu teria que esperar. Resumindo, nem com uma super promoção ficaria neste hotel de novo.
Comment from Hotel Management
by Zachary, Hotel Management
Marcos: Thank you for taking the time to let us know all about your stay. I am sorry to hear about the hiccups during your stay. The last thing we ever want is for a stay to be less than ideal. I am uncomfortable with you leaving our hotel and this being the experience that you were left with. We hope that we will have another chance to show you the service we can provide.