Nice lobby, lacking services
Posted Dec 24, 2016
only 1 hospital, Nobu.
it turns into a breakfast/brunch place during the day.
main pool dead.
no one there.
other small pool next to outdoor small bar.
lots of kids, but not really many people.
nearest bathroom all the way in the lobby, a 5 minute walk from pool.
we had 4 people booked at the hotel.
they charged for 4 chairs (2 free, 2 paid).
poor customer service.
front desk staff very slow, and admittedly new and said so.
i cancelled my stay and moved next door (amazing, fyi)
i came here a year ago by myself, and had an ok time.
this is NOT a place for a larger party.
i recommend doing your research and going next door!