Ratings based on 400 Verified Reviews

4.4 out of 5
93% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel 5 min from airport

Posted Jan 7, 2017
Excelent hotel. Great concept. Room was clean and comfortable. Bathroom is large and very clean. Everything looks new
Comment from Hotel Management
Jan 10, 2017 by HotelMgmt, Hotel Management
We appreciate your comments on your recent visit at our hotel. We are pleased to read that you had an all-around satisfying experience. We would love to welcome you back to Element Miami International Airport in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from rk

Posted Jan 2, 2017
It's a pleasant environment to stay. Staff's responses is good . Rooms are clean and neat . Well maintained.
Comment from Hotel Management
Jan 5, 2017 by HotelMgmt, Hotel Management
Thank you, Kathi, for sharing your experience. We’re thrilled you had a comfortable stay with us. We look forward to welcoming you back to Element Miami International Airport the next time you are in the area.
2 out of 5
by A verified traveler from Kingston, Jamaica.

Nice place, terrible staff at the front desk.

Posted Dec 20, 2016
The staff at the front desk were extremely impolite and made it seem they were doing you a favour when communicating with guests. Although the facilities were decent, there are many other options that are in the same price range with much friendlier and more professional staff. I would not return, ever. I would not recommend this hotel to anyone nor would I have anything positive to say based on the he guest/staff interaction I received and witnessed.
Comment from Hotel Management
Dec 23, 2016 by HotelMgmt, Hotel Management
We are truly disappointed to read comments like yours. This is not the experience we expect for our guests and we apologize for any difficulties you may have experienced with our staff. Your feedback will be shared with our team, and we hope to have another opportunity to exceed your expectations.
4 out of 5
Recommended
for Everyone
by A verified traveler from Kingston

A place to hang out

Posted Dec 14, 2016
Pros: The accommodation, location, lounge/dining area, free breakfast, free 24 hour coffee, kitchen-in-room
Cons: Parking charges due for third party bookings should be clearly stated and obvious to customer. Available coffee should be hot No smoking in doorways
Location: Near airport Near train and metro station
This is our second stay at the Element Hotel. It is an extremely comfortable hotel. The dining/lounge area is the main attraction. It Is comfortable for dining, watching tv, doing work or just hanging out. The second attractive feature is the in-room kitchen which facilitates meal preparation, or storage and re-heating of left overs, allowing healthy and budget-friendly options while traveling. The showers are spacious, the beds are comfortable, staff is friendly and helpful. Lots of options to work, in room or in lounge, free coffee (regular and decaf) available for those night owls, sometimes not too hot, but then there is coffee in the room. One thing to watch out for is the unexpected fairly exorbitant parking charge, when booking with Expedia. Apart from this, the Element is certainly a cool place to hang out when you are away from home.
Comment from Hotel Management
Dec 15, 2016 by HotelMgmt, Hotel Management
Thank you for your review. It makes me so happy that you have chosen to stay with us again during your travels. I am glad that you could enjoy our Relax evening reception as well as the comfort of your guest room. We cannot wait to see you again at Element Miami International Airport.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from NJ

Really great concept

Posted Dec 5, 2016
Pros: The breakfast was outstanding, and the rooms were very nicely appointed. The pool and outdoor fire pit were nice.
Cons: The service in the restaurant needs work.
Location: It's very close to the airport in a safe, gated area.
This place was great, and I love the concept of it being environmentally sound. The electronic shades are a nice touch, and it was great to have a full kitchen with all the necessary utensils. The bed was super comfortable, as well. The best part was the free breakfast, which was the best I'd had at any hotel, with smoothie shooters and egg white wraps. Delicious. The airport shuttle was great, too. My only complaints were that our room was not stocked with soap (there are dispensers for shampoo, etc. in the shower, but there was no bar soap for the sinks. Also, when we went to eat in the restaurant, we stood there as the waitress chatted with someone at a table without acknowledging us. There were empty, dirty tables in several places, so we asked if we could sit, and she and the bartender told us they had to clean one of the tables. She continued chatting for a few minutes, walked over to the bar and stood there for a minute, then finally started cleaning off one of the tables. That whole thing was a bit annoying, as we were starving and exhausted from a flight.
Comment from Hotel Management
Dec 7, 2016 by HotelMgmt, Hotel Management
Thank you for your recommendation. We are glad that you have enjoyed so many of our amenities, including our delicious healthy cuisine served at The Salon at Element. I will share your compliments to my Culinary team. We look forward to seeing you again here at Element Miami International Airport.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Pleasant place to stay.

Posted Nov 29, 2016
Very enjoyable week made so by a helpful staff. Would stay again. Decent amenities for the price.
Comment from Hotel Management
Nov 30, 2016 by HotelMgmt, Hotel Management
I’m very glad to hear that my staff helped make your stay so enjoyable! Thank you for your very kind words. We look forward to your return visit to the Element Miami International Airport.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel to visit Miami close to everything

Posted Nov 28, 2016
Pros: Plenty of room and close to everything.
Cons: Breakfast
Location: Its only 15 minutes to Ocean Drive and 15 minutes to the Seaquarium and Wynwood walls.
Nice Hotel 15 to 20 minutes from everything in Miami and close to airport. Has all he facilities of home so you can cook if you don't feel like eating out or you need to save some money. Breakfast was OK but not the best.
Comment from Hotel Management
Nov 29, 2016 by HotelMgmt, Hotel Management
Our aim is to provide our guests with a genuine, home-away-from-home experience so we are delighted to learn that our accommodations and amenities met your needs. We’re always pleased to hear when our location is a highlight of a guest’s stay. We hope you’ll visit the Element Miami International Airport again.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Comfortable, spacious, close to airport

Posted Nov 26, 2016
Pros: The evening happy hours Mondays through Thursdays
Location: The hotel is close to the airport but there is nothing to do nearby. Nevertheless, the transportation center is close by with access to bus and metro.
Check-in was fast and personnel were courteous. Room was spacious (500 square feet) with a complete kitchen and two queen beds. Bathroom is also spacious and well-appointed. Free shuttle service to and from airport every 30 minutes in large, clean, new vans with leather upholstery. Free, varied breakfast including hot oatmeal! Happy hours Mondays through Thursdays with snacks, courtesy of the hotel. Hotel provides free shuttle to approximately 12 restaurants within a 3-mile radius.
Comment from Hotel Management
Nov 29, 2016 by HotelMgmt, Hotel Management
Thank you for your detailed description of our hotel! Your kind words regarding our staff, services and accommodations are very much appreciated and we’re glad that you enjoyed our close proximity to the airport. It would be a pleasure to welcome you back to the Element Miami International Airport.
5 out of 5
Recommended
for Everyone
by A verified traveler from Calgary

Close to airport, hotel provides a shuttle,

Posted Nov 8, 2016
Pros: Proximity to airport and transit
Cons: Couch could have been more comfortable, the outside appearance does not do justice to the interior and facilities.
Room was comfortable and reasonably quite, the hotel provided a continental breakfast and is within 5 minutes walk to the light rail transit to downtown.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

easy access to go around city

Posted Nov 7, 2016
Pros: close to bus stop and to take subway, cleanliness of hotel
Cons: more verity of breakfast for international customers
Location: very good location close to airport with free shuttle for every 30 min