Ratings based on 863 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
80% of guests recommend
3.8 Room cleanliness
3.7 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from Jamaica, WI

Reasonable ok stay over hotel

Posted Dec 5, 2016
Pros: rooms were spacious and fairly comfortable. the parking and internet was good.
Cons: The service is needs to be worked on. The breakfast area ran out of cups for tea and coffee, out on orange and whilst the front desk personnel were ad
Location: Hotel is fairly central. However, there needs to be some signage about entrance to the hotel.
Moderately good hotel. The current entrance is through a Plaza, however there no signage available.
Comment from Hotel Management
Dec 6, 2016 by General Manager, Hotel Management
Thank you for being our guest and for your review. We are glad you enjoyed an overall comfortable stay with us. However, we apologize for the service issues you experienced at the breakfast and for the inconvenience caused in regards to our signage. Your feedback is valuable to us as we continually improve our efforts in delivering flawless experiences. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, General Manager
3 out of 5
by A verified traveler

Convenient for my business.

Posted Nov 30, 2016
Besides the guests on the floor above playing football and shaking my room while trying to rest my stay was enjoyable.
Comment from Hotel Management
Dec 1, 2016 by General Manager, Hotel Management
Thank you for taking the time to evaluate your stay. We are glad you enjoyed your stay with us and that you liked our convenient location. However, we are sorry your sleep was disturbed by noise from nearby guests. Our front desk is available to resolve issues, and we are sorry we were not aware of the noise problem as we would have been happy to try and resolve the issue or move you to another suite. Thank you once again, we hope to welcome you back soon. Sincerely, General Manager
4 out of 5
by A verified traveler

Nice and close to restaurants and the airport

Posted Nov 24, 2016
Everything was nice. Staff was very nice and helpful
Comment from Hotel Management
Nov 25, 2016 by General Manager, Hotel Management
Thank you for sharing your experience with us! We are so pleased you had a great stay at Extended Stay America - Miami - Airport - Doral - 25th Street. We truly appreciate your kind comments regarding our convenient location and friendly staff. We look forward to welcoming you back soon! Sincerely, General Manager
4 out of 5
by A verified traveler from Costa Rica

Nice hotel, good location

Posted Nov 11, 2016
Pros: Nice neighborhood
Cons: Breakfast
Location: Nice location but difficult to find the hotel !
It was very difficult to find the hotel. There are not signs! We were lost!
Comment from Hotel Management
Nov 12, 2016 by General Manager, Hotel Management
Thank you for choosing Extended Stay America - Miami - Airport - Doral - 25th St. for your stay. We are glad you liked our property and convenient location. However, we are sorry for not being able to impress you with our breakfast offerings and the inconvenience caused to you during your stay. We appreciate your feedback and hope to have another opportunity to better serve you in the future. Sincerely, General Manager
4 out of 5
by A verified traveler

Good!

Posted Nov 5, 2016
Pros: The hotel Has big rooms! Are comfortable and you can make your food if you take a studio room.
Cons: Small laundry and some washings are out of service like the drinks and candies machines sometime them doesn't work. The carpet must be clean it better in each floor and rooms.
Location: It's good, you can find some places to eat really close.
Comment from Hotel Management
Nov 7, 2016 by General Manager, Hotel Management
Thank you for your kind feedback of our hotel. We are happy to know that you liked your spacious room with a kitchenette and our location close to area restaurants. We also appreciate your suggestions. I have shared your concerns with the respective teams, so that they can fix it immediately. Thanks for choosing Extended Stay America - Miami - Airport - Doral - 25th Street. We hope you are already planning another trip our way. Sincerely, General Manager
3 out of 5
by A verified traveler

No turndown service

Posted Oct 24, 2016
Pros: Location, and the area was OK.
Cons: Not enough soap or shampoo. They don't carry body wash either. I forgot to pack my own, I asked front desk and they said they do not offer it.
Location: Lots of places to eat, keep in mind most of the restaurants are ethnic to their specific culture. Brazilian, Cuban, Dominican etc.
Housekeeping did not make up my bed or changed the towels even though I stayed for 3 nights. Breakfast was not the best, basic packet oatmeal, muffins, and cereal bars. No fresh fruits or pancakes/waffels. They did have bagles and bread. Coffee was OK.
Comment from Hotel Management
Oct 26, 2016 by General Manager, Hotel Management
We appreciate you staying with us and providing a review of your experience. After reading your feedback about housekeeping not visiting your suite, it appears we may have missed an important communication during your check-in. To respect the privacy of our guests staying for long periods of time, our housekeeping service is conducted on a weekly basis, although we are always happy to provide housekeeping at your request for a minimal fee. We will ensure our front desk communicates this properly to our guests. We are grateful for the feedback you provided and hope you will stay with us again soon. Sincerely, General Manager
4 out of 5
by A verified traveler

O hotel é muito bom

Posted Oct 20, 2016
Hotel muito bem localizado, com estacionamento e cafe da manha. O unico ponto negativo seria o tampao da banheira que nao extava no quarto e o controle remoto da tv tambem nao estava, solicitei do recepcionista e o mesmo so poderia resolver pela manha, como fui passar apenas 1 dia nao precisei no outro dia. mas em geral o hotel é muito bom, localizado ao lado de uma rodovia porem nao tem barulho nenhum de carros.
Comment from Hotel Management
Oct 22, 2016 by General Manager, Hotel Management
Thanks so much for choosing Extended Stay America - Miami - Airport - Doral - 25th Street. It's nice to read that we met most of your expectations and our location close to the highway was perfect for your needs. We enjoyed having you as our guest and hope to have the opportunity to welcome back on a future visit. Sincerely, General Manager
3 out of 5
by A verified traveler from P

I reserved a king size bed. They did not have one.

Posted Oct 10, 2016
Pros: Location close to everything but poorly run and maintained. Elevators were filthy and breakfast was poorly organized.
Cons: Staff refusal to refund me the difference between a king size room I paid for on Expedia and a queen that they had available.
Location: Dolphin mall
Comment from Hotel Management
Oct 12, 2016 by General Manager, Hotel Management
Thank you for sharing your thoughts about your stay with us. We are glad you enjoyed your overall stay and that you liked our convenient location. However, we are sorry for the service issue you had and for not being able to impress you with our breakfast offerings. Your review will be discussed with the management team to make necessary corrections. We appreciate your comments and hope to have another opportunity to welcome you back soon. Sincerely, General Manager
3 out of 5
by A verified traveler

Close to Palmetto Xway. Has a full kitchen in room

Posted Sep 29, 2016
I chose the hotel chain because of the kitchen in the rooms (trying to eat healthy) and this particular Extended Stay has a "gym" .... the equipment consists of a treadmill. stationary bike, and elliptical. During my stay the treadmill broke. I pointed this out to the manager (Joe ) and he assured me that it will be replaced. I will be back in town soon but do not plan to re-book this hotel unless he follows up with the treadmill
Comment from Hotel Management
Oct 1, 2016 by General Manager, Hotel Management
Thank you for reviewing your stay. We are glad that you liked our convenient location and the fully equipped kitchen in your room. However, we are sorry for your disappointment with our fitness center. Please be ensured that we have made the necessary repairs and it is in working order now. Thank you once again, we look forward to serving you better in the future. Sincerely, General Manager
3 out of 5
by A verified traveler from NRW

etwas heruntergekommenes Hotel in Flughafennähe

Posted Sep 27, 2016
Pros: Lage und großzügiges Zimmer
Cons: Frühstücksangebot
Location: Nähe Flughafen. Gut erreichbar von hier auch die Dolphin Mall und International Mall.
Das Hotel liegt sehr zentral zum Flughafen. Allerdings ist die Erreichbarkeit zur Hauptverkehrszeit eine Herausforderung, wenn die Highways voll sind. Das Zimmer war großzügig, die Ausstattung etwas heruntergekommen. Im großen und ganzen waren wir aber zufrieden, da wir auch eine Miniküche im Zimmer hatten.
Comment from Hotel Management
Sep 28, 2016 by General Manager, Hotel Management
Thank you for being our guest. We are glad you liked the convenience of our location and you were overall pleased with your room with an included kitchen which is an important feature to many travelers staying for multiple nights. We appreciate your feedback and hope to see you again here at Extended Stay America - Miami - Airport - Doral - 25th St. Sincerely, General Manager