Convenient location but...
Posted Aug 29, 2016
If you are like me and prefer not to have your room cleaned for a shopping trip, this hotel is perfect. However, on numerous occasions of asking for the location of the elevator I finally gave up. The staff was great but as you know in Miami if you don't speak Spanish the language barrier is a huge issue. We had to call to request cutlery and wait for it to be brought to the room. Not only was this very inconvenient but can you imagine the staff having to walk up and down delivering this stuff throughout the day? Anyhow, the hotel was fine and is located 5 mins from restaurants, malls and pharmacies.
Comment from Hotel Management
Aug 30, 2016 by General Manager, Hotel Management
Thank you for being our guest. We are glad you liked the location of our hotel and your overall stay was a pleasant one. However, we apologize for the inconvenience caused, but we hope it will not deter you from choosing us again in the future.