Friendly Staff..Will Make Sure You Are Comfortable
Posted Mar 14, 2017
Staff this good deserve a Metal. Johnathan was the best, got me into my room nice and early. This guy came and found me just to tell me "Sir I just got the updated list, lets get you in your room" checked me in with ease, I was like wow, that's it. No hassle. Nuttin. I needed that, I really did. Thank you. The room was clean and cold just how I like it. I needed to make a long distance call and he walked me through it over the phone from downstairs like a champ (thinking back now - in my mind, anyone would be like uhhhh dude have you ever used a telephone, lol) not this guy. He was so accommodating.
Upon check out I was served by Anthony. This young man was courteous and inviting (and I was leaving the Hotel, lol). He got my cash deposit quickly and bid me farewell with the utmost professionalism. The staff at this place is top notch, the best. I will definitely return here during my short business trips to Miami, FL. Ten Stars. They will go above and beyond. Thank you Extended Stay America - Miami - Airport - Miami Springs. Thank you. If more hotels had staff like these two guys. The hotel world would be better place. Perfect service.
Comment from Hotel Management
Mar 16, 2017 by General Manager, Hotel Management
Wow - Edenir, thank you for your fabulous review of Extended Stay America - Miami - Airport - Doral - 87th Avenue South. We are delighted to know you enjoyed your time while you were here and that our proximity to the airport made your visit a comfortable one. We hope to see you again soon.