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The staff at the front desk were amazing. Will stay again.
Meagan
Stayed 3 nights in Apr 2024
Response from Jose on Apr 10, 2024
Dear Meagan Thank you so much for your kind words! We're thrilled to hear that our front desk staff provided an amazing experience for you. They work hard to ensure every guest feels welcome and supported, and it's great to know they're doing an outstanding job! We're already looking forward to your next stay with us. See you again soon!
Omg this place is amazing it’s literally 4min walk away from the beach every store or restaurant is walking distance breakfast lunch and dinner, cvs, Walgreens, liquor store, tattoo shop etc… the room was lovely and clean… peaceful..
Carnesha
Stayed 2 nights in Mar 2024
Response from Jose on Mar 29, 2024
Dear CarneshaThank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay at our hotel and appreciated its convenient location, just two blocks from the beach. We're proud to offer a beautiful and well-maintained property that makes our guests feel welcome and comfortable.
WiFi didn’t work, front desk never answered the phone, lobby crowded/filled with luggage and unwelcoming, and AC stopped working. Not worth a single penny
Raven
Stayed 1 night in Mar 2024
Response from Jose on Mar 29, 2024
Dear Raven apologize that your stay did not meet your expectations.I want to assure you that we take all feedback seriously and are committed to providing a positive experience for all our guests. thank you
Wow, thank you so much for taking the time to share your amazing review!
8/10 Good
Courtney
Traveled with partner
Mar 21, 2024
Liked: Staff & service, amenities
Not a terrible place to stay. Everything was pretty clean in our room. The staff were super nice. I really liked them. Pretty convenient to get to where you need to go.
Courtney
Stayed 1 night in Mar 2024
Response from Jose on Mar 22, 2024
Dear Courtney, thank you for sharing your wonderful review! We're thrilled that our cleanliness, friendly staff, and comfortable rooms made your stay so enjoyable. We take pride in providing exceptional service, and it's great to know we hit the mark. We can't wait to welcome you back and show you even more of what our hotel has to offer. Thank you again for your kind words!
8/10 Good
Jan
Traveled with partner
Mar 15, 2024
Liked: Cleanliness, staff & service
Good value, given the area and other pricing, but it is an older building. If you are active and always on the go, it's a good place to rest your head at night at a decent price.
Jan
Stayed 1 night in Mar 2024
Response from Jose on Mar 22, 2024
Dear Jan, thank you for taking the time to share your feedback about your stay with us. We appreciate your honest evaluation and are glad to hear that you enjoyed certain aspects of your visit.
Wow, thank you so much for taking the time to share your amazing review! We're over the moon to hear that you enjoyed your stay with us and appreciated our cleanliness, friendly staff, and comfortable rooms. Your kind words mean the world to us, and we're thrilled to have exceeded your expectations. We can't wait to welcome you back again soon!
It is located at a great spot, walking distance to all the stores.
Sharon
Stayed 1 night in Mar 2024
Response from Jose on Mar 12, 2024
Dear Claudia, thank you for taking the time to share your review. We're delighted to hear that you enjoyed your stay! We look forward to welcoming you back soon.
10/10 Excellent
Sean
Mar 8, 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
Good location. Working A/C and clean room upon arrival. It is not a continental breakfast and the portions served aren’t worth the $20 in my opinion. However, the people are very nice and helpful.
Sean
Stayed 3 nights in Mar 2024
Response from Jose on Mar 8, 2024
Thank you, Mikhail, for your valuable review. We really appreciate our guest comments. and are very important to us, because help us to improve.
We had a late check-in
The man was so friendly and helpful
Heidi
Stayed 1 night in Mar 2024
Response from Jose on Mar 12, 2024
Thank you for taking the time to share your review. We're delighted to hear that you enjoyed your stay! We appreciate your feedback . Your comments are invaluable to us, and we look forward to welcoming you back soon."
Retro vibe, close walk to south beach, great value
Troy
Stayed 1 night in Feb 2024
Response from Jose on Feb 12, 2024
Hey Troy!!! thank you for your review, we are glad to hear you enjoyed your stay, remember this your home in Miami Beach.
2/10 Terrible
Ymajahi
Traveled with partner
Feb 10, 2024
Liked: Cleanliness
Disliked: Property conditions & facilities
Do NOT stay here. It’s cute but very limited. The bed is propped on a make-shift platform of 3 bars going across, which were sticking out and I scratched my calf on more than once. The window doesn’t lock and we’re on the 1st floor. The tv doesn’t work and there is barely any water pressure in the shower, which has a hole drilled into it which is very SUSPECT. Of course the manager is not available on weekends.
Ymajahi
Stayed 1 night in Feb 2024
Response from Jose on Feb 12, 2024
Dear Ymajahi, first of all thank you for your review then our apologies for the inconvenience caused during your stay, we will check with our team and the way as was this situation managed, thank you again and we will work to improve and check all of this thing mentioned by you.
Only two blocks from Ocean Drive and walkable to surrounding areas such as Lincoln Road shopping area. Continental breakfast was good. Did not have coffee/tea making facilities in the room, which would have made the stay much better.
Charlie
Stayed 4 nights in Feb 2024
Response from Jose on Feb 6, 2024
Dear Charlie thank you so much for your feedback, this kind of comments helps to understand our guest and improve to provide better services.
10/10 Excellent
Shelly
Feb 5, 2024
Shelly
Stayed 1 night in Feb 2024
Response from Jose on Mar 22, 2024
Dear Shelly, thank you for sharing your wonderful review!
10/10 Excellent
Tina
Traveled with family
Feb 5, 2024
Would stay here again, a few short blocks walk to the beach, lots a great places to eat along the way as well as Walgreens and cvs.
Tina
Stayed 1 night in Feb 2024
Response from Jose on Feb 6, 2024
Dear Tina thank you for your value feedback, thank you because this help us to improve our customer services.
10/10 Excellent
Ryan
Feb 4, 2024
Ryan
Stayed 1 night in Feb 2024
Response from Jose on Mar 22, 2024
Dear Ryan, thank you for sharing your wonderful review!
First thing first this man charged my card before I even decided if I wanted to stay and claimed he couldn’t refund because his manager . I requested for one night nd was booked for 2 so basically I was forced to stay there both nights , He gave us a a molded damp room with a filthy bathroom and the window didn’t lock nd argued with me about what won’t happen nd all the windows are like that HE LIED nd it said it was barb wires for the safety so I went outside to check no wires and a short fence that’s connected to other apartments so they had access if the wanted to , I wouldn’t have mind if the room was higher but this the bottom floor so when I requested for another room he said his manager again nd said he’s have to charge me more b/c i didn’t feel safe for me nd my daughters but after I said I’ll call the cops he eventually gave me a different room Md the bathroom was filthy nd claimed it’s the paint 😅 now that was funny . Asked for breakfast to be included the breakfast is a JOKE ! Don’t waste your money ! Don’t even give complementary coffee wasn’t a coffee maker . Didn’t have rags so they gave us face towels for face rags . Okay now I wake up it’s a charge for a towel for ice cream spil sent me pictures of it not washed I asked for the after for them to say it was damaged he sent the dirty picture but told me that’s it cleaned when in fact it’s still on the floor in room via the picture he sent … the guys are sassy with bad attitudes nd very inconsiderate liars !
Tiffany
Stayed 2 nights in Jan 2024
Response from Jose on Feb 6, 2024
Dear Tiffany, thank you for your feedback, unfortunately sometimes damage in linen or room furniture has to be charged and guest has to be responsible.
6/10 Okay
Antoine
Traveled with family
Jan 29, 2024
Liked: Staff & service
Disliked: Cleanliness, amenities
The hotel is in a great location everything is in walking distance. We arrived to the hotel early and requested an earlier check in which cost 57 dollars. When we got in the room the bed and pillows had prior guest hair on them. I requested sheets and just put them over the old sheets. The bathroom soaps in the containers were empty. Also, the bathroom is in desperate need of a paint job and the walls looked dirty. I stayed in room 215. Each room door has a quote from a famous person which I thought was cute. The staff was very pleasant. The cost of the hotel was very reasonable. However, I would not stay at this location again.
Antoine
Stayed 2 nights in Jan 2024
Response from Jo on Jan 31, 2024
Dear Antoine, thank you for your review, we are going to check with our team then we can work to this kind of situation's doesn't happen again, pleas our apologies.
I absolutely LOVE this wonderful hotel! The front desk staff and cleaning crew were extremely kind and very helpful!! The rooms are super cute and made me feel like I was at home. This is definitely the place to stay while in South Beach!!! Thank you so much to everyone at The Fashion Boutique Hotel! I’ll see you all soon!!!
Trip typeVacation · Solo
Hotel highlights: Quiet · Kid-friendly · Great value
Food & drinksThe breakfast option was amazing ! very tasty and fresh !! :)
Brittany
Stayed 6 nights in Jan 2024
Response from Jose on Jan 27, 2024
Dear Brittany, thank you so much for your value feedback, we are glad to hear that you enjoyed your stay with us, remember when your plans bring you back to Miami, we would love to have you as our guest. Thank you!!!!
Rooms are weathered and need maintenance. When we checked in we had to knudge the guy because he was playing on his phone. All night we could hear people in the hall.
Julie
Stayed 1 night in Dec 2023
Response from Jose on Jan 27, 2024
Dear Julie, thank you for your feedback, we are going to share this with the person on charge of this area and we'll take action to improve this. thank you!!
The only thing good about this hotel is the location. Walkable distance from the beach, restaurants and ocean drive.
Overall the experience was poor, our room was not as shown in the pictures. We had super thin sheets and were consistently cold at night because we had to keep the room cool as it was humid and smelt damp in the room. As a result we left feeling very ill. The windows are completely frosted and we got no natural light during the day and couldn’t see what the weather was like . We only had our room ‘cleaned ‘ once during our 4 night stay. We consistently had to chase reception to get our room cleaned and new towels for the bathroom. The one time our room was cleaned only one of the two beds were made. The staff were rude and unhelpful, we once I asked for another coffee pod because the previous one didn’t come out correctly and we were told we can have only one coffee and insinuated we were lying about the previous coffee not coming out correctly.
Gloria
Stayed 4 nights in Jan 2024
Response from Jose on Jan 17, 2024
Dear Gloria, thank you for your review, we would like to apologies for the inconvenience caused to you, we are going to make a report to see what happened, because we have record about clean services was delivered every day during your stay, when the housekeeping staff do not touch a bed, it is possible because the guest left stuff on the bed. thank you again for your comments.
8/10 Good
Stephanie
Traveled with partner
Jan 15, 2024
Nice and clean and centrally located
Stephanie
Stayed 1 night in Jan 2024
Response from Jose on Jan 17, 2024
Dear Stephanie thank you for your value review, we are working to improve, and we are glad to hear you enjoyed your stay.
2/10 Terrible
Xheni
Traveled with family
Jan 15, 2024
Xheni
Stayed 2 nights in Jan 2024
Response from Jose on Jan 17, 2024
Dear Xheni, thank you for your rate, we would like to know any details about your experiences. thank you.!!
Location is great but the place is pretty run down. It was clean at least. No elevator and check out at 11 with no late checkout was kind of upsetting.